About Dark Web ID

Designed for MSP and internal teams, Dark Web ID is a cloud-based threat monitoring solution that protects organizations from cybersecurity breaches on the dark web. Dark Web ID monitors the dark web for threat intelligence about stolen credentials and organizational data to help businesses identify potential security breaches. Features include threat monitoring and response, real-time data analysis and validation, security alerts, and more.

Dark Web ID assists MSP and internal IT teams with monitoring the transfer of stolen credentials across hidden chat rooms, private websites, P2P networks, social media platforms, black market sites, and more. With threat response, Dark Web IT will alert organizations when customer or employee credentials are found and tak...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of Dark Web ID

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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September 2019

Mike from Cloudify Legal LLC

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Dark Web ID: Dark Web Monitoring and Proactive/Strategic Defense

Dark Web ID monitoring and Live Data Searches (ad hoc searches of the dark web for a prospective customer's domain credentials) is an extremely effective tool to raise the consciousness and awareness of customers regarding the long term threats exposed by stolen credentials on the dark web which are in turn being sold or published to hackers and then used to attack companies of all sizes and business arenas.

Pros

The key benefit to me as an MSP and as a business owner is that DWID allows me to monitor how my employees (or the employees of my customers (or supply chain) are using their business credentials (email address - which is typically their Network Login UserID + the business domain name, as well as some password that is uncomfortably akin to an actual Network Login Password -- to login to third party websites or accounts. That employee misuse of the company's sensitive security data exposes the company to extreme vulnerability from a variety of attacks. DWID permits the company to monitor and put an end to this improper use of business (and even personal) credentials by employees and the supply chain as well.

Cons

I've always been concerned about misuse of this technology by MSPs (IDAgent Partners) to scare customers into purchasing not only DWID, but also other MSP security solutions without first fully educating the customer on how best to protect themselves from dark web threats.

Reasons for Choosing Dark Web ID

Much better dark web data source than any of the competitors. Also, there are many other features (e.g. supply chain monitoring, Bullphish ID cybertraining and phishing simulations, etc.) included with DWID that are not available from the competition.

September 2019

Brian from Mid Atlantic Data & Communications LLC

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Best Solution Ever

Amazing!! Why didn't I do this sooner!!

Pros

Real-time reporting, Partial password reveal, ease to use. Love Bullphish as a training product. This whole solution is a marketing difference maker.

Cons

nothing at this point. Everything has been amazing so far

Reasons for Choosing Dark Web ID

The support team was the reason why I chose this solution!! The team is a God send!!!

May 2020

Aaron from Unicom Technologies

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

May 2020

You Can Get In, You Just Can't Get Out

The product was fine, the company was terrible.

Pros

The software is easy to use, and is able to tell you when an account has been found out on the dark web.

Cons

The support has been awful. They are great when signing you up, but then if you ever decide to leave, good luck. Calls to our account manager, his boss, the sales department, the support department, and the accounting department go unanswered and unresponded. Emails to the same departments and people never get responded to as well. I've tried to cancel our account back in December, and for 5 straight months they have charged our credit card and not once responded to any of my requests during this time. I have to get American Express to do a chargeback each month which is a real pain.

September 2019

Liz from TeamLogic IT

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Dark Web ID is a great tool

Pros

It is easy to setup monitoring. When passwords are detected on the Dark Web for our clients, I am notified via email & it creates a ticket in our CRM tool. It is very user friendly. I don't waste time trying to figure out where everything is online. It is very streamlined.

Cons

No cons I have found about this product.

September 2019

Eleni from Kite Technology Group

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great Team to Work With!

We have had a great experience so far!

Pros

They provide great customer service to ensure you get the most out of their product. The team is very willing to help in any way they can and they provide a great library of resources for marketing and explaining the services to our clients.

Cons

We have not experienced any issues at this point.

September 2019

Kevin from QuestingHound Technology Partners

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Dark Web ID lets me sleep at night

Really like this product as an added layer as an addition to our overall security plan.

Pros

The ease of use. Anybody can use this product.

Cons

The reports could be a little jazzier. Other than that not many cons.

Reasons for Choosing Dark Web ID

I liked the fact that we didn't have to load an additional agent on the clients machine.