Have found ESET support to be responsive and knowledage. We have met the UK head of sales a few times at various events and it has always been a pleasure.

We are partnered with ESET as their product range has a very virus detection rate combined with a low system impact. Quite often we have customers bring in computers running other AV software and we use ESET to remove infections.

The ERA console is very flexable but can be overly complex for most use cases. Would be nice to see a better implementation of the user interface, perhaps a wizzard system. This does not affect end users though.

Overall, the product suits my needs especially in terms of managing a relatively small network of computers. The essential functions are present to prevent intrusion, and tying it up with the default firewall as well as tweaking router settings suits just fine in preventing unwanted websites and pop ups from appearing in in your screen, and sifting through websites with anomalous content.

There's a ton of anti virus and anti malware apps already online, but one reason why I used this product is for its simplicity and for its being lightweight, and not to mention the pricing. Doing system maintenance can be a daunting task, and waiting for boot scans to finish can be time consuming especially with a lot of tasks on the to do list. Yes, I do boots cans once a month to ensure that my security software can reach the deepest caverns of my computer because with all the phishing, malware, ransomware, and viruses lingering online, it's better to make this precautions than fall prey to it. I also find it very handy using the malware scan through the browser, which is optional but can be easily changed in the settings. Along with the default Windows Firewall of Windows 10, I feel my system a lot safer, because apparently using only the latter isn't sufficient enough to keep those bad entities at bay.

Although pricing is way better than others, it is limited to some functionalities. And an advanced user might consider switching to other products if one is looking for other add-ons especially for those who have high browsing and other internet activities.

The end point security and the handling of security matters. Our system are secure and ensure up to date security enhancements. Easy deployment

Sometimes cause web sites not to open and causes some programs not to update

ESET Endpoint Security offers advanced antivirus technology, capable of detecting and eliminating a wide range of malware, including viruses, ransomware, Trojans, and spyware. It provides real-time scanning, proactive threat detection, and automatic updates to keep your systems secure.

Not many things i can find right now but i can say may be UI.