ESET Endpoint Security vs Malwarebytes for Business

RATING:

4.7

(1139)

ESET Endpoint Security has 1139 reviews and a rating of 4.66 / 5 stars vs Malwarebytes for Business which has 2410 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1139)
4.7 (2410)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
April 9, 2024
Pros/Cons
  • Pros

  • I like how easy it is to set up and it integrates with our environment nicely. The cost was very reasonable versus many of its competitors.
  • I like the options to deploy and personalize the options of AV in the Organization, an the response of the support is superb!!! always want to help to deploy updates of AV or console.
  • Cons

  • We have had a lot of issues with their cloud admin portal, either not working or being slow. Their reseller portal is also poor and could do with a re design.
  • Not able to detect all viruses during computer scan. After entire scan, ESET shows warnings.
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  • Pros

  • When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
  • It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
  • Cons

  • The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
  • When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos