---
title: "ESET Endpoint Security Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of ESET Endpoint Security. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ESET Endpoint Security is a good fit for you!"
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page_type: "reviews"
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---

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ESET Endpoint Security Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/security/eset-endpoint-security-profile/)

Reviews

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# ESET Endpoint Security User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 1,171

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 846 reviews (72%)
- 4 stars: 256 reviews (22%)
- 3 stars: 57 reviews (5%)
- 2 stars: 9 reviews (1%)
- 1 star: 3 reviews (0%)

### Most mentioned pros

- Protection for cloud email, collaboration and storage that works perfectly.
- The main thing I love about the ESET is it provides and shows all the angles to protect ourselves from malware, ransomware and phishing websites.
- It is very easy to install and use.it does not use alot of system resources when it is running.it runs very fast

### Most mentioned cons

- Installers have to be updated very often. When something fails it does not give you great detail on what went wrong
- Steep learning curve, things like policy management and firewall rules can be challenging.
- There are a little things that I don not like such as the ESET Endpoint Antivirus edition with a very limited range of features, abuse of pop-up windows and lack of own firewall in the basic version.

## ESET Endpoint Security customer reviews

Showing reviews 1-25 of 1,171 (page 1).

### Lightweight and efficient protection

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Online Media
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

Efficient protection and lightweight on system resources. It doesn’t bother with too many notifications, and the scan speed is commendable.

#### Cons

I wish there were more integrated features.

---

### The best security application if you need one

- Overall rating: 5/5
- Reviewer: Karolis S.
- Verified reviewer: Yes
- Industry: Research
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, I am very happy and satisfied. It provides additional security to me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thing I like the most is the overall quality - it is fast, does not consume a lot of computer resources and has a very extensive threat database. It provides very high quality security and does not require too much attention from my side. Also, I like the clean user interface of the application and also it does not provide too many of notifications. Also, the pricing is very acceptable. Also, I like that it check my email and filters out spam.

#### Cons

It could have more tools like computer recovery or tools to detect what is slowing down my computer. All in all, it does not have any real cons.

#### Reasons for choosing ESET Endpoint Security

The pricing was better and quality much higher.

#### Reasons for switching to ESET Endpoint Security

Panda Antivirus software was a virus of itself and it damaged my computer.

---

### Best Virus Guard for me

- Overall rating: 5/5
- Reviewer: Malinda S.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have started using an anti virus software 10 years back and with the time I moved to many different anti-virus software. Within first 8 years, I faced many problems regarding malware infections and those time I was working in a government organization too. So data protection was a big problem for me and for my company. Finally we decided to move to Eset antivirus software and I'm really happy to say that it has never failed so far. We have never found any negetive thing related to eset and it has been doing a great job so far. I'm really satisfied with my experience because there was a time there are no cloud spaces to save sensitive data and I was really afraid of data protection. I have been using eset for 2+ years and I would like to recommend anyone who is eagier to use a flawless anti-virus software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Few years back viruses and malware infection was one of the main problems we faced in the organization and among those, downloads from internet and removable media were the main ways that computers got infected. So there was a big problem keeping data safe because viruses can damage files, steal data and monitor sensitive information. Keeping data in physical files was a nightmare. Also some software gave us false alarms that it identified non-malicious file as malware. Also most of the anti-virus software that we used are degrade performance of the computer so most of the employees used to disable virus protection. With the time anti-virus software got improved but still some are not performing well. None of those different anti-virus software worked the way I wanted. With the experience of using different anti-virus software for years, finally our company decided to move to Eset two years back. The best thing about eset is it does not degrade performance while scanning for threats. The interface has a clean, bright look and all are well organized. For me eset is within my budget. Eset runs in the background smoothly without bothering me to do actions. Also it scan USB drives immediately when they are plugged into the PC. From the installation and setup process everything is easy and no need to struggle with any step.

#### Cons

I don't have any serious issue while using eset and I can recommend anyone eset as the most stable and effective anti-virus software.

#### Reasons for switching to ESET Endpoint Security

I used different anti-virus software before using eset and McAfee is one of them. It consumes a lot of memory, whether it's during the scan or real time protection and because of that machines' performance got degraded and it became a big issue for the company. Also the memory usage is high during the scan time and we had to leave the machine alone till the scan completed. Since there are some performance issues bind with McAfee we decided to move to Eset.

---

### Fast, Lightweight, efficient antivirus which is a must for any user

- Overall rating: 5/5
- Reviewer: Chanaka A.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

ESET is the fastest and most efficient security tool among many others and I'm telling this from experience. This will work on any device even if it's got lower performance without overloading the device. Just try this and you will understand why this is one of the best in the market right now. Detection engine is capable of identifying many threats which are missed from similar tools.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I started using ESET few years back and instantly I felt an improvement from all the antivirus software I used during my time. ESET was fast and had minimal impact on overall performance on computer while detecting many threats other tools could not detect. With constant updates and user friendly UI, I feel it's the most comfortable tool I have used. Quite customizable with excluding locations, custom firewall, and specially the gaming mode where it improves overall performance of computer was splendid. As a user for many years ESET came up with many good features like email protection, banking protection, and a own blacklist to enhance users' security.

#### Cons

I used ESET for many years but I have rarely seen faults in ESET. But I think constant notifications reminding to update and lower downloading speed for updates even when a stable and speed internet connection is available can be stated as the areas where I think ESET need to improve.

#### Reasons for switching to ESET Endpoint Security

ESET was fast and efficient as an antivirus and had more user friendly features I liked.

---

### Works well whether entry-level or high performance

- Overall rating: 5/5
- Reviewer: Gabriella N.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Having used ESET for about seven years there are definitely more pros than cons.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I have used ESET for about 7 years back and forth and at times together with another antivirus. When I first started with ESET it did a really good job, my laptop was not performing well, I installed it and managed to remove over 20 malicious software. I like how it works well on different computer systems, be it entry-level or high performance. I am currently running it on an i5 processor with 8 GBs of RAM and it works well. It uses low computing power and it does not slow down my computer. I like the ESET splash screen that shows up on computer startup, it's interesting how it's changed over the years. The splash screen has a clean and premium feel to it and it makes using ESET thus much more pleasant. The splash screen simply shows up and automatically disappears, making starting up pleasant and not long especially when compared to other programs where a complete window opens up which then has to be closed. I have also used it on an entry-level computer with a Celeron processor and 4 GBs of RAM. It worked well, and I still saw the above pros, and most importantly I was able to scan my computer and have it free of malware.

#### Cons

I do not have much against ESET, it works well, except that scan times are lengthy, but this is related to file sizes that I have on my machine and in any case, I found it to still be quicker than other programs. There is a price point to ESET and even though it works well there are other anti-virus programs with a free plan that compete strongly with it.

#### Reasons for switching to ESET Endpoint Security

Over a decent number of years, I have switched from ESET to Kaspersky and then to ESET again and have also used both of them together. I switched from Kaspersky because it takes quite a bit of computing power.

---

### Mainstream eset endpoint reviews

- Overall rating: 4/5
- Reviewer: ugwu c.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

It's Being a good experience as sucurity of our database is important to our operations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It's easy to use and has a good user experience when navigating within its space

#### Cons

It collect database from it user's without promoting the user

#### Reasons for choosing ESET Endpoint Security

It's has strong shield base over others, and the navigation of its user is friendly

#### Reasons for switching to ESET Endpoint Security

To compliment our safety of operations

#### Vendor response

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied January 2023

---

### Your Security made Easy

- Overall rating: 4/5
- Reviewer: Abinadi R.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use this every day and it works perfectly. I love its simplicity so anyone at home could check for threat however it is still very powerful tool. The frequency of the updates its just fine and I like the fact that I can constantly monitor the events and logs for more details.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The product is very solid compared to its competitors. The regular updates keep you secure for new security threat and it is very simple to use but still very effective

#### Cons

I would like to see a more simple integration with some IoT devices and control of the home network. overall is a great product update could more frequent. Include details of the upgrade for people familiar with security terminology

#### Reasons for choosing ESET Endpoint Security

A combination of price and features

#### Reasons for switching to ESET Endpoint Security

Symantec was having some vulnerabilities and I was not happy with the gray areas so I made some investigations and decided for ESET Endpoint Security

---

### Versatile protection for our computers

- Overall rating: 5/5
- Reviewer: maria mercedes p.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Eset does a fantastic job protecting our business, we have it in several computers, it blocked countless threats, viruses and attempts to enter our systems, without compromising the performance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It amazes me, even not being a tech person, how well Eset works

#### Cons

Nothing really, I have no complains, it does what it promises and I think even better

#### Reasons for switching to ESET Endpoint Security

Because Symantec Antivirus made the computers incredibly slow

#### Vendor response

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied March 2023

---

### ESET does the job and protects your endpoints but is not so friendly on large deployments

- Overall rating: 5/5
- Reviewer: Miguel D.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good as for a A/V software, no issues on threats infecting any client, but no so good on the administration side, but it does the job and keeps the users protected.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use for the end user, it will protect the endpoints and detect any malware/virus to get your endpoint infected

#### Cons

The admin console is not so friendly, there is no way to have a cloud service and there fore cloud integration for a easy managment of local and remote users, the visibilty of the endpoints is not what i expected, think they will have a cloud management console on the near future.

#### Reasons for choosing ESET Endpoint Security

Actually, first choosed ESET but after 2 years we switched to Avast which has a cloud managment console very easy to use

---

### Outstanding Protecion

- Overall rating: 5/5
- Reviewer: Steve M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've never had an issue with Malware, Spyware or Viruses since I started using EST about 10 years ago.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Provides outstanding protection Easy installation and upgrading Never had an issue with Malware or Viruses since switching Also like the pricing models for those that own several devices

#### Cons

I haven't found anything to complain about. It just plain works as advertised. You'd hardly know it was there.

#### Reasons for choosing ESET Endpoint Security

I'd been having issues with Norton seeming to utilize a lot of CPU and seeming somewhat dictatorial. I had also been using AVG on my laptop. When I looked at the features provided by ESET, the awards it had won and the glowing recommendation from someone who appeared to be a very up-to-date in his knowledge, I switched.

#### Reasons for switching to ESET Endpoint Security

It was recommended by the salesperson when I bought a new desktop computer. See why I chose ESET answer for more information.

---

### Prevents devices from being infected

- Overall rating: 4/5
- Reviewer: Chad F.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

It supports more than one device for example smartphone, laptop and desktop on a single license.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This endpoint security is able to detect identify and analyze and I incoming malware on a device and it did not find the user to take action immediately before the device is being infected.

#### Cons

I love this endpoint because all of them comes in one package of ESET PROTECT.

#### Reasons for switching to ESET Endpoint Security

Withsecure EES is not compatible with the most devices.

#### Vendor response

Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to the team.

Replied January 2025

---

### Great Overall Endpoint Protection

- Overall rating: 5/5
- Reviewer: Rick K.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good product, easy to setup and maintain. Online portal easy to use and well layed out. Most of our users are on thin clients and have profiles on the server. So very important for us to be able to catch stuff in real time but at the same time not have our system slowed to a crawl since everyone is technically using same processor and Ram power. Email security on our Exchange server also catches things weekly. Also get emails for tons of useful webinars to help us further the fight against malware.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Very easy to setup and maintain. The online portal allows you to remove old devices very efficiently so you do not overuse licenses.

#### Cons

We like everything about ESET as it does not slow the system down like previous endpoint product we used.

#### Reasons for choosing ESET Endpoint Security

ESET seemed to be more of a complete package for our needs - server, client and email.

#### Reasons for switching to ESET Endpoint Security

We made the switch when Symantec was bought by Broadcom. The support just went downhill during their transition period and online portal was very confusing.

#### Vendor response

Hi Rick, Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

Replied March 2024

---

### Eset endpoint is a one stop shop product.

- Overall rating: 5/5
- Reviewer: Oliver G.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Have not had any major threats on equipment using this product. When there are threats to be concerned with, the alerting and ways of dealing with it are straight forward to a quick resolution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Scalability. Portal is easy to navigate and a lot of good information and reports at my fingertips.

#### Cons

Initial setup was a little bit confusing but once all setup it's pretty much hands off.

#### Reasons for choosing ESET Endpoint Security

cost and ease of use. Less load on equipment to be protected.

#### Reasons for switching to ESET Endpoint Security

Capture client was not nimble. When it worked it worked and when it didn't it was a nightmare to deal with.

#### Vendor response

Hi Oliver, Thank you for your glowing review extolling the ease of use of ESET. We look forward to continuing to serve as your cybersecurity provider well into the future.

Replied June 2024

---

### True Cyber Terminator

- Overall rating: 5/5
- Reviewer: Wisani E M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It started with my personal computer to business as selling partner to large organisation and the satisfaction was found amongst the clients I sold off the products.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have move to ESET when we were have the virus called Recycler . The success I had against that virus I started to learn more about other ESET products and later became partner with them and sell these products to large companies and I have never heared them complaining meaning it gives peace of mind.

#### Cons

As like any other products they have their weakness and two identified weakness it makes computers slower and secondly some threats they cant be detected but other products detect such threats.

#### Reasons for choosing ESET Endpoint Security

They have lengthy trail after trail you see how protected were you so it automatically tells you to buy.

#### Reasons for switching to ESET Endpoint Security

The product was not strong enough to fight offline threats that I was experiencing daily as IT technician

---

### Eset Endpoint Security - good all roung protection

- Overall rating: 4/5
- Reviewer: Jay S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

A few hiccups getting it trained at the beginning, but i have been using it for a while now and it hasnt needed anything, and it has protected me against a few. As a computer tech, I know I have to spend a bit of extra time setting it up for my users, however after the first few days I know I will get far less calls regarding viruses that overall it saves me far more time than I lost during the software install.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Ease of use, good security, this is set it and forget it type deal - once you have it installed and running it pretty much takes care of itself (and your computer)

#### Cons

At the start we had a few false positives (telling me I had a virus when I didnt) but you just tell it that is NOT a virus and it wont think that file or program is a virus again - ie next time you do a virus scan

#### Reasons for choosing ESET Endpoint Security

I was more familiar with the eset product than the kaspersky one.

#### Reasons for switching to ESET Endpoint Security

I heard in the news Avast had been selling clients data to a third party. I did not consent to that and would not have consented had I been asked (I wasnt)

---

### Absolute top quality product & on par with business-grade Microsoft 365 Defender

- Overall rating: 5/5
- Reviewer: Josh H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Both our own company and our customers have been using the product for many years with very little problems. Microsoft have caught up now with their latest 365 Defender offerings, but I wouldn't necessarily choose one over the other in terms of performance. Deployment of the Microsoft product is more straight forward, so if ESET can improve in this area they will be on to a clear winner.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

ESET doesn't hog system resources and idles seamlessly in the background. Definition updates are released very regularly and if any infections are found users are notified in a very clear manner.

#### Cons

The cloud management which can be attached to this software is poor in terms of user interface design, which makes it less appealing for companies looking to deploy it in this manner.

#### Reasons for choosing ESET Endpoint Security

Some of our customer environments are not ready to support the Microsoft offerings (365 Defender / Intune) and ESET is perfect in all other cases. ESET can still be deployed via Microsoft Intune but there is additional work involved and is harder to track client devices long-term. We've had more experience with the ESET product due to it's age and it's clearly proven itself!

#### Vendor response

Thank you for your loyalty to ESET, and for taking the time to share your thoughts on our product. We're glad to hear that you've been using ESET for years and that you find our software suite reliable. We constantly aim to improve our products and are happy to know that some specific features are normally added soon after. Thank you again for choosing ESET as your security provider and we hope you'll continue to do so in the future.

Replied December 2022

---

### Helping business achieve a sustainable growth by providing expert guidance and security.

- Overall rating: 5/5
- Reviewer: Jolly M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Features like vulnerability remediation, next-gen antivirus, browser security, remote desktop management, endpoint security and Identity and access management are quite beneficial to me. Great job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For many years, we had been looking for a solution that integrates seamlessly with existing infrastructure and offer robust threat detection capabilities. A friend introduced me to ESET and my problem was solved. We have tested and implemented this cyber security software for years and it is excellent. Comes with AI powered insights and customizable dashboard.

#### Cons

The only challenge I have seen is that new users may find it challenging to get accustomed to all the features which should improve with time.

#### Reasons for switching to ESET Endpoint Security

This tools had a lot of additional packaging costs other than what was originally listed therefore ended up misleading.

#### Vendor response

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it.

Replied December 2024

---

### Proactive threat defense against all sorts of attacks.

- Overall rating: 5/5
- Reviewer: Walter K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Protection for cloud email, collaboration and storage that works perfectly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Provides advanced protection against malware, spam and phishing attacks. Extremely easy to use software.

#### Cons

The good thing with this software is that it is a perfect fit for every department and industry.

#### Vendor response

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it.

Replied December 2024

---

### Protection solution for companies

- Overall rating: 5/5
- Reviewer: Martin P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Probably the best solution for companies to protect their employees and devices across all platforms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Provides solution to protect company and their employees. Allows to create architecture with endpoint management and protection. The target devices can use more platform what is good for software companies, which wants to protect also all test devices.

#### Cons

A bit expensive solution, better for bigger companies with more endpoint devices. Can cause performance problems when used in endpoints with high performance requirements.

#### Vendor response

Hi Martin, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied May 2024

---

### Very useful and critical threat protection program for anyone

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, the current ESET program is the best PC and web security/ protection software I have ever used and it is definitely a good value for money.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I very much like that ESET provide extra secure browsing when financial/banking applications are used. The subscription plans of ESET and the possibility to include a phone, and devices of other family members are very weel thought and targeted. Good pricing.

#### Cons

The initial set-up and the program start are not very intuitive, please work on that. In this regard, it is not easy to understand whether the program has been loaded and running after payment. Compared to the free version, it is surprising that the initial setup with the free version is much easier. Similarly, the renewal process is not very user-friendly.

#### Reasons for switching to ESET Endpoint Security

I needed to be sure I am protecting my information. Free anti-virus programs are quite a risk as compared to the potential losses

#### Vendor response

We appreciate your all-around positive review and are happy to be the best security program available. We are glad you found our products to be valuable.

Replied August 2022

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### The protection program gives security to its owner

- Overall rating: 5/5
- Reviewer: Ahmed E.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

My experience with this program is a good experience that makes my use safe and my files are safe and prevents any harmful file from harming my device, as it is the protection shield

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It makes the user in a state of security for the files on your device and security when you log on to the public Internet. Data and identity protection

#### Cons

There is nothing that it is a good program to be commended about which makes it present on my device

#### Vendor response

We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review.

Replied May 2023

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### ESET offers comprehensive defense against many threats

- Overall rating: 5/5
- Reviewer: Carol K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ESET helps keep our computers safe from potential threats such as phishing attacks, viruses, or malware. It offers continuous monitoring and blocks suspicious files. It is quick to scan and provide alerts on time to prevent infections. However, computers with low storage and RAM might be a bit slow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

ESET offers a full set of security measures from firewall protection, real-time monitoring, web filtering. Even if it lacks VPN, it offers reliable security to prevent attacks from viruses and other malicious programs. It promptly blocks any suspected threats and alerts you especially before downloading potentially dangerous files from untrusted sources.

#### Cons

New users need to learn about setting up settings before they can change settings as required. It could slow down old devices with low RAM and storage. I also feel that they should consider adding a VPN to allow users browse anonymously.

#### Reasons for switching to ESET Endpoint Security

Comprehensive protection

#### Vendor response

Thank you for your 5-star review of ESET! 🌟 We're delighted to hear that you appreciate our comprehensive defense against threats, including firewall protection, real-time monitoring, and web filtering. Your feedback is valuable, and we'll certainly take your suggestions into consideration. We're here to keep your computers safe and secure, and we're thrilled to have you as a satisfied customer!

Replied September 2023

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### ESET has advanced features to provide several layers of security against malicious software

- Overall rating: 5/5
- Reviewer: George S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ESET monitors our devices effectively and keeps all potential threats away. It shows very few alerts or pop-ups and does not cause the computers to slow down. It is relatively easy to set up compared to its competitors. However, we experience some false positive notifications which might cause unnecessary panic.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ESET has an intuitive design which makes it fairly easy to use without trouble. You can check the security status and customize the settings easily especially if you have basic understanding of the function of each security feature. It offers real-time monitoring and guards devices from viruses, malware, and other malicious apps. It updates regularly to capture emerging threats from different sources.

#### Cons

Advanced settings might be complicated for non tech savvy users. If you want to enhance security for whatever reasons, you might need to involve a tech savvy person or take time to learn. It is relatively expensive and I'd appreciate if they reviewed the rates downwards.

#### Reasons for switching to ESET Endpoint Security

ESET has more customizable security features

#### Vendor response

Thank you for your outstanding 5-star review and valuable feedback! We're thrilled to provide you with advanced security features and an intuitive interface. We appreciate your insights on the pricing and understand your concerns. Your security and satisfaction are our top priorities. ESET will continue to protect your devices effectively, with the aim of minimizing false positives in the future. Stay secure with ESET! 🛡️😊

Replied September 2023

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### ESET Endpoint Security

- Overall rating: 1/5
- Reviewer: Julia G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience with ESET is comfor, stability and safety but due to an unprecedented incident, I am reluctant to continue using it currently.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I love ESET for its frequent scanning of potential viruses and threats. It provides instantaneous feedback and gives me alerts.

#### Cons

Once many years ago, ESET did not protect me from a Virus and my computer got some major problems. I had to have AVG installed by my previous employer IT rep.

#### Vendor response

We are very sorry to hear you are having issues. Customers love ESET for its ease of use and I am sure we can help. Please take a moment to visit our many resources for help at https://www.eset.com/us/existing-customers/ or visit our support page at https://support.eset.com/en. We want you to ensure you continue to use our product and experience a safe and secure system.

Replied January 2023

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### Set it and forget it! ESET offers a convenient and effective one stop security solution

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I haven't lost time or money or business because my computer is protected and I'm not vulnerable to attacks. That's basically an ROI of priceless if you ask me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Currently I am using ESET on my work laptop. I am a small freelance business and just have the one computer to protect at the moment. I also purchased another license to install on my parents' computer as they have been very prone to viruses in the past. Pros - Set it and forget it - I basically set up this software once to run automatic scans and I haven't had to bother with it much more than that. - Anti-theft feature - this feature allows you to locate your computer no matter where it is if it gets stolen. Thankfully haven't had to try this feature out, and I hope that I never have to, but it's pretty comforting to know that I have it. - Parental control - I don't use this, but you can basically set up different profiles for children when they browse the web to block certain sites - Secure browser for banking and financial websites - ESET launches its own browser when you go to any financial or banking websites. As I understand it, they encrypt everything over this secure browser - Chock full of other features like personal firewall, email protection, webcam protection, etc - Automatic prompting when you connect an external drive to scan it.

#### Cons

Absolutely nothing. So far I have found ESET to be very easy to use and I haven't come across any negatives. Everything from setting up automatic scans to enabling the anti-theft feature through their website has been super smooth. No issues with this whatsoever and it's extremely easy to use. Well worth it.

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ESET Endpoint Security Reviews, Pros and Cons - 2026 Software Advice