--- title: "ESET PROTECT Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ESET PROTECT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ESET PROTECT is a good fit for you!" source_url: "https://www.softwareadvice.com/security/eset-endpoint-security-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Application Performance Management Software](https://www.softwareadvice.com/category/4140-application-performance-management/) / [ESET PROTECT](https://www.softwareadvice.com/security/eset-endpoint-security-profile/) / ESET PROTECT Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/security/eset-endpoint-security-profile/) Reviews [Alternatives](https://www.softwareadvice.com/security/eset-endpoint-security-profile/alternatives/) # ESET PROTECT User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 1,169 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 845 reviews (72%) - 4 stars: 255 reviews (22%) - 3 stars: 57 reviews (5%) - 2 stars: 9 reviews (1%) - 1 star: 3 reviews (0%) ### Most mentioned pros - Protection for cloud email, collaboration and storage that works perfectly. - The main thing I love about the ESET is it provides and shows all the angles to protect ourselves from malware, ransomware and phishing websites. - It is very easy to install and use.it does not use alot of system resources when it is running.it runs very fast ### Most mentioned cons - One minor drawback is that the connection can occasionally drop, especially when using less stable servers. - Installers have to be updated very often. When something fails it does not give you great detail on what went wrong - Steep learning curve, things like policy management and firewall rules can be challenging. ## ESET PROTECT customer reviews Showing reviews 1-25 of 1,169 (page 1). ### Proteção eficiente sem pesar no computador - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Banking - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered É uma solução de segurança confiável e leve, especialmente para empresas que precisam proteger vários computadores sem comprometer muito o desempenho. A instalação e configuração são tranquilas depois que a equipe se familiariza com a ferramenta. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros O ESET Endpoint Security oferece uma boa proteção contra vírus, malware e outras ameaças, sem consumir muitos recursos do computador. A interface é relativamente simples e facilita o gerenciamento das configurações de segurança. #### Cons Algumas configurações mais avançadas podem exigir conhecimento técnico. Em ambientes com muitos dispositivos, o gerenciamento inicial também pode demandar um pouco de tempo. --- ### Bypass geoblocks, strongly encrypted data traffic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This allows us to bypass restrictions in certain countries. It is particularly helpful in conjunction with Google to check how search results differ depending on location. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast connection setup, many servers to choose from, infrequent connection drops, overcomes countless geo-restrictions, usable on multiple devices. It effectively protects my data from hackers and spies and the user interface is very intuitive, allowing me to browse the internet securely with just a few clicks. The speed is also remarkable, as I hardly notice any slowdown when browsing or streaming. #### Cons One minor drawback is that the connection can occasionally drop, especially when using less stable servers. However, this only happens rarely. --- ### ESET Endpoint Security is Friendly, Accurate and Secure to Use - Overall rating: 5/5 - Reviewer: Francesco S. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ESET Endpoint Security is superb. ESET Endpoint Security's capabilities are world-class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ESET Endpoint Security is a valuable endpoint security solution that has outstanding capabilities. It is easy to set up ESET Endpoint Security. #### Cons Since I started using ESET Endpoint Security, I have never encountered challenges. ESET Endpoint Security is so reliable. --- ### Simple edr - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Eset is probably a good entry level.its good for ilder pcs .it does not use much resources which helps. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is very easy to install and use.it does not use alot of system resources when it is running.it runs very fast #### Cons Its firewall is weird.it tends to block devices like printers or other devices.u have to whitelist which is an irritation #### Vendor response Thank you for your detailed, 5 star review. We appreciate your feedback and will take it into consideration for how we proceed in the future. Thank you for choosing ESET as your cybersecurity provider. Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca Replied February 2026 --- ### Eset Business Anti Virus - Overall rating: 5/5 - Reviewer: Zalman R. - Industry: Wholesale - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There are many good technicians that know the program very well. They were very helpful in setting up the console and creating all of the policies that were needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I changed from Symantec to Eset. I believe their Threat Detection is very good. Even the basic Anti Program has many features that enhance protection. One needs to create policies to allow RDP via VPN. I use it to block add websites that the original website sends me to when clicking on an article to read. I talked with their tech support team when I couldn't get RDP via VPN to work. They logged on and created the necessary rules. The console management is excellent. #### Cons I can't think of anything. Maybe price? This is the business version. I don't know if the home has all of these extra protections. This is not a program that can be installed and walk away. #### Vendor response Thank you for choosing ESET endpoint protection, and for taking the time to write a review. We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET! Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca Replied February 2026 --- ### Lightweight and efficient protection - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Online Media - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Efficient protection and lightweight on system resources. It doesn’t bother with too many notifications, and the scan speed is commendable. #### Cons I wish there were more integrated features. --- ### The best security application if you need one - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Research - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, I am very happy and satisfied. It provides additional security to me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like the most is the overall quality - it is fast, does not consume a lot of computer resources and has a very extensive threat database. It provides very high quality security and does not require too much attention from my side. Also, I like the clean user interface of the application and also it does not provide too many of notifications. Also, the pricing is very acceptable. Also, I like that it check my email and filters out spam. #### Cons It could have more tools like computer recovery or tools to detect what is slowing down my computer. All in all, it does not have any real cons. --- ### Best Virus Guard for me - Overall rating: 5/5 - Reviewer: Malinda S. - Industry: Government Relations - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have started using an anti virus software 10 years back and with the time I moved to many different anti-virus software. Within first 8 years, I faced many problems regarding malware infections and those time I was working in a government organization too. So data protection was a big problem for me and for my company. Finally we decided to move to Eset antivirus software and I'm really happy to say that it has never failed so far. We have never found any negetive thing related to eset and it has been doing a great job so far. I'm really satisfied with my experience because there was a time there are no cloud spaces to save sensitive data and I was really afraid of data protection. I have been using eset for 2+ years and I would like to recommend anyone who is eagier to use a flawless anti-virus software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Few years back viruses and malware infection was one of the main problems we faced in the organization and among those, downloads from internet and removable media were the main ways that computers got infected. So there was a big problem keeping data safe because viruses can damage files, steal data and monitor sensitive information. Keeping data in physical files was a nightmare. Also some software gave us false alarms that it identified non-malicious file as malware. Also most of the anti-virus software that we used are degrade performance of the computer so most of the employees used to disable virus protection. With the time anti-virus software got improved but still some are not performing well. None of those different anti-virus software worked the way I wanted. With the experience of using different anti-virus software for years, finally our company decided to move to Eset two years back. The best thing about eset is it does not degrade performance while scanning for threats. The interface has a clean, bright look and all are well organized. For me eset is within my budget. Eset runs in the background smoothly without bothering me to do actions. Also it scan USB drives immediately when they are plugged into the PC. From the installation and setup process everything is easy and no need to struggle with any step. #### Cons I don't have any serious issue while using eset and I can recommend anyone eset as the most stable and effective anti-virus software. --- ### Fast, Lightweight, efficient antivirus which is a must for any user - Overall rating: 5/5 - Reviewer: Chanaka A. - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered ESET is the fastest and most efficient security tool among many others and I'm telling this from experience. This will work on any device even if it's got lower performance without overloading the device. Just try this and you will understand why this is one of the best in the market right now. Detection engine is capable of identifying many threats which are missed from similar tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started using ESET few years back and instantly I felt an improvement from all the antivirus software I used during my time. ESET was fast and had minimal impact on overall performance on computer while detecting many threats other tools could not detect. With constant updates and user friendly UI, I feel it's the most comfortable tool I have used. Quite customizable with excluding locations, custom firewall, and specially the gaming mode where it improves overall performance of computer was splendid. As a user for many years ESET came up with many good features like email protection, banking protection, and a own blacklist to enhance users' security. #### Cons I used ESET for many years but I have rarely seen faults in ESET. But I think constant notifications reminding to update and lower downloading speed for updates even when a stable and speed internet connection is available can be stated as the areas where I think ESET need to improve. --- ### Works well whether entry-level or high performance - Overall rating: 5/5 - Reviewer: Gabriella N. - Industry: Mining & Metals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having used ESET for about seven years there are definitely more pros than cons. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have used ESET for about 7 years back and forth and at times together with another antivirus. When I first started with ESET it did a really good job, my laptop was not performing well, I installed it and managed to remove over 20 malicious software. I like how it works well on different computer systems, be it entry-level or high performance. I am currently running it on an i5 processor with 8 GBs of RAM and it works well. It uses low computing power and it does not slow down my computer. I like the ESET splash screen that shows up on computer startup, it's interesting how it's changed over the years. The splash screen has a clean and premium feel to it and it makes using ESET thus much more pleasant. The splash screen simply shows up and automatically disappears, making starting up pleasant and not long especially when compared to other programs where a complete window opens up which then has to be closed. I have also used it on an entry-level computer with a Celeron processor and 4 GBs of RAM. It worked well, and I still saw the above pros, and most importantly I was able to scan my computer and have it free of malware. #### Cons I do not have much against ESET, it works well, except that scan times are lengthy, but this is related to file sizes that I have on my machine and in any case, I found it to still be quicker than other programs. There is a price point to ESET and even though it works well there are other anti-virus programs with a free plan that compete strongly with it. --- ### Mainstream eset endpoint reviews - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It's Being a good experience as sucurity of our database is important to our operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and has a good user experience when navigating within its space #### Cons It collect database from it user's without promoting the user #### Vendor response We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review. Replied January 2023 --- ### Your Security made Easy - Overall rating: 4/5 - Reviewer: Abinadi R. - Industry: Computer & Network Security - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this every day and it works perfectly. I love its simplicity so anyone at home could check for threat however it is still very powerful tool. The frequency of the updates its just fine and I like the fact that I can constantly monitor the events and logs for more details. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is very solid compared to its competitors. The regular updates keep you secure for new security threat and it is very simple to use but still very effective #### Cons I would like to see a more simple integration with some IoT devices and control of the home network. overall is a great product update could more frequent. Include details of the upgrade for people familiar with security terminology --- ### Versatile protection for our computers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Eset does a fantastic job protecting our business, we have it in several computers, it blocked countless threats, viruses and attempts to enter our systems, without compromising the performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It amazes me, even not being a tech person, how well Eset works #### Cons Nothing really, I have no complains, it does what it promises and I think even better #### Vendor response We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review. Replied March 2023 --- ### ESET does the job and protects your endpoints but is not so friendly on large deployments - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good as for a A/V software, no issues on threats infecting any client, but no so good on the administration side, but it does the job and keeps the users protected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use for the end user, it will protect the endpoints and detect any malware/virus to get your endpoint infected #### Cons The admin console is not so friendly, there is no way to have a cloud service and there fore cloud integration for a easy managment of local and remote users, the visibilty of the endpoints is not what i expected, think they will have a cloud management console on the near future. --- ### Outstanding Protecion - Overall rating: 5/5 - Reviewer: Steve M. - Industry: Computer Software - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've never had an issue with Malware, Spyware or Viruses since I started using EST about 10 years ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Provides outstanding protection Easy installation and upgrading Never had an issue with Malware or Viruses since switching Also like the pricing models for those that own several devices #### Cons I haven't found anything to complain about. It just plain works as advertised. You'd hardly know it was there. --- ### Prevents devices from being infected - Overall rating: 4/5 - Reviewer: Chad F. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It supports more than one device for example smartphone, laptop and desktop on a single license. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This endpoint security is able to detect identify and analyze and I incoming malware on a device and it did not find the user to take action immediately before the device is being infected. #### Cons I love this endpoint because all of them comes in one package of ESET PROTECT. #### Vendor response Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to the team. Replied January 2025 --- ### Great Overall Endpoint Protection - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Wholesale - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good product, easy to setup and maintain. Online portal easy to use and well layed out. Most of our users are on thin clients and have profiles on the server. So very important for us to be able to catch stuff in real time but at the same time not have our system slowed to a crawl since everyone is technically using same processor and Ram power. Email security on our Exchange server also catches things weekly. Also get emails for tons of useful webinars to help us further the fight against malware. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Very easy to setup and maintain. The online portal allows you to remove old devices very efficiently so you do not overuse licenses. #### Cons We like everything about ESET as it does not slow the system down like previous endpoint product we used. #### Vendor response Hi Rick, Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future. Replied March 2024 --- ### Eset endpoint is a one stop shop product. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Chemicals - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have not had any major threats on equipment using this product. When there are threats to be concerned with, the alerting and ways of dealing with it are straight forward to a quick resolution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scalability. Portal is easy to navigate and a lot of good information and reports at my fingertips. #### Cons Initial setup was a little bit confusing but once all setup it's pretty much hands off. #### Vendor response Hi Oliver, Thank you for your glowing review extolling the ease of use of ESET. We look forward to continuing to serve as your cybersecurity provider well into the future. Replied June 2024 --- ### True Cyber Terminator - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It started with my personal computer to business as selling partner to large organisation and the satisfaction was found amongst the clients I sold off the products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have move to ESET when we were have the virus called Recycler . The success I had against that virus I started to learn more about other ESET products and later became partner with them and sell these products to large companies and I have never heared them complaining meaning it gives peace of mind. #### Cons As like any other products they have their weakness and two identified weakness it makes computers slower and secondly some threats they cant be detected but other products detect such threats. --- ### Eset Endpoint Security - good all roung protection - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered A few hiccups getting it trained at the beginning, but i have been using it for a while now and it hasnt needed anything, and it has protected me against a few. As a computer tech, I know I have to spend a bit of extra time setting it up for my users, however after the first few days I know I will get far less calls regarding viruses that overall it saves me far more time than I lost during the software install. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Ease of use, good security, this is set it and forget it type deal - once you have it installed and running it pretty much takes care of itself (and your computer) #### Cons At the start we had a few false positives (telling me I had a virus when I didnt) but you just tell it that is NOT a virus and it wont think that file or program is a virus again - ie next time you do a virus scan --- ### Absolute top quality product & on par with business-grade Microsoft 365 Defender - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Both our own company and our customers have been using the product for many years with very little problems. Microsoft have caught up now with their latest 365 Defender offerings, but I wouldn't necessarily choose one over the other in terms of performance. Deployment of the Microsoft product is more straight forward, so if ESET can improve in this area they will be on to a clear winner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ESET doesn't hog system resources and idles seamlessly in the background. Definition updates are released very regularly and if any infections are found users are notified in a very clear manner. #### Cons The cloud management which can be attached to this software is poor in terms of user interface design, which makes it less appealing for companies looking to deploy it in this manner. #### Vendor response Thank you for your loyalty to ESET, and for taking the time to share your thoughts on our product. We're glad to hear that you've been using ESET for years and that you find our software suite reliable. We constantly aim to improve our products and are happy to know that some specific features are normally added soon after. Thank you again for choosing ESET as your security provider and we hope you'll continue to do so in the future. Replied December 2022 --- ### Helping business achieve a sustainable growth by providing expert guidance and security. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Features like vulnerability remediation, next-gen antivirus, browser security, remote desktop management, endpoint security and Identity and access management are quite beneficial to me. Great job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For many years, we had been looking for a solution that integrates seamlessly with existing infrastructure and offer robust threat detection capabilities. A friend introduced me to ESET and my problem was solved. We have tested and implemented this cyber security software for years and it is excellent. Comes with AI powered insights and customizable dashboard. #### Cons The only challenge I have seen is that new users may find it challenging to get accustomed to all the features which should improve with time. #### Vendor response Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. Replied December 2024 --- ### Proactive threat defense against all sorts of attacks. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Protection for cloud email, collaboration and storage that works perfectly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Provides advanced protection against malware, spam and phishing attacks. Extremely easy to use software. #### Cons The good thing with this software is that it is a perfect fit for every department and industry. #### Vendor response Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. Replied December 2024 --- ### Protection solution for companies - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Probably the best solution for companies to protect their employees and devices across all platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Provides solution to protect company and their employees. Allows to create architecture with endpoint management and protection. The target devices can use more platform what is good for software companies, which wants to protect also all test devices. #### Cons A bit expensive solution, better for bigger companies with more endpoint devices. Can cause performance problems when used in endpoints with high performance requirements. #### Vendor response Hi Martin, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review. Replied May 2024 --- ### Very useful and critical threat protection program for anyone - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the current ESET program is the best PC and web security/ protection software I have ever used and it is definitely a good value for money. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I very much like that ESET provide extra secure browsing when financial/banking applications are used. The subscription plans of ESET and the possibility to include a phone, and devices of other family members are very weel thought and targeted. Good pricing. #### Cons The initial set-up and the program start are not very intuitive, please work on that. In this regard, it is not easy to understand whether the program has been loaded and running after payment. Compared to the free version, it is surprising that the initial setup with the free version is much easier. Similarly, the renewal process is not very user-friendly. #### Vendor response We appreciate your all-around positive review and are happy to be the best security program available. We are glad you found our products to be valuable. Replied August 2022 ---