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ESET Endpoint Security vs Graphus

ESET Endpoint Security vs Graphus

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Overall Rating
4.7 (1159)
4.4 (26)
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
September 9, 2024
February 3, 2022
Pros/Cons
  • Pros

  • Data it is the most important in today times - so the best protection of computer by best software like ESET is step to right direction.
  • It works seamlessly and simply does its job the way it should: without much intrusion, but very effectively. It has great user interface and user communication.
  • Considering the features and capabilities of ESET this is a good solution for small businesses, The data protection is at a good level and reporting is also good.
  • Cons

  • We have had a lot of issues with their cloud admin portal, either not working or being slow. Their reseller portal is also poor and could do with a re design.
  • This was a slight problem that I didn’t expect. It also seems to run slow but it could be my configuration so I can’t be sure to blame the software yet.
  • They have gotten worst especially the Mgmt Console Version 7.x.x.
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  • Pros

  • I believe that in the time that I have used Graphus, its Ease of use has gotten better as well as functional feature improvements and I am excited to see what they come up with next.
  • Graphus is a strong product with a good community backing its feature creation, it has minimized our monthly downtime due to users clicking on malware links and user queries.
  • Over all experience has been positive and I am impressed with the platform.
  • Cons

  • We would receive complaints from users about Graphus "Missing" emails - that were VERY clearly marked BEWARE OF THIS EMAIL.
  • Handles the domain names with 1 letter missing or changed plus newly created domain names.
  • The UI is decent but limited for administrators.
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Pricing Range
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$
$
$
$
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$
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$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2022

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos