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ESET Endpoint Security vs SentinelOne

ESET Endpoint Security vs SentinelOne

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Overall Rating
4.7 (1159)
4.8 (85)
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.4 / 5
4.6 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
September 9, 2024
September 26, 2024
Pros/Cons
  • Pros

  • Data it is the most important in today times - so the best protection of computer by best software like ESET is step to right direction.
  • It works seamlessly and simply does its job the way it should: without much intrusion, but very effectively. It has great user interface and user communication.
  • Considering the features and capabilities of ESET this is a good solution for small businesses, The data protection is at a good level and reporting is also good.
  • Cons

  • We have had a lot of issues with their cloud admin portal, either not working or being slow. Their reseller portal is also poor and could do with a re design.
  • This was a slight problem that I didn’t expect. It also seems to run slow but it could be my configuration so I can’t be sure to blame the software yet.
  • They have gotten worst especially the Mgmt Console Version 7.x.x.
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  • Pros

  • We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great.
  • The Customer Service is top notch. Whenever we need help the support team is well informed about their software and are reliant in helping to solve issues.
  • Great option and package. Have used it for a few years now and continue to be impressed with its capabilities.
  • Cons

  • The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.
  • Only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges.
  • Sometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist.
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Pricing Range
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$
$
$
$
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$
$
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$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos