All ESET PROTECT MDR Reviews

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Łukasz

Verified reviewer

Computer & Network Security, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

ESET PROTECT - simple, yet advanced software.

I've been implemeting Eset Protect software for over a year in many companies, and never really experienced any hard problems. Software is easy in use and very user-frendly. Raport making feature is very extensive , you can by example filter all your computers and show which one's have less than 4GB RAM(or any other value that you want to find), you can make the same raports for installed software and many many more scenarios.

PROS

Making dynamic groups is my favourite feature. You can easly make a group, where computers are added automaticly. You can for example make a group where computers are added automaticly if they have some software under version that you define, and what is most usefull about doing it is that you can assing a task to group. So when a computer is added to that group it can install new version of the software by itself. It's fully automatic. Thanks to this feature you can automate a lot of tasks in you infrastructure.

CONS

It's hard to find any cons of ESET PROTECT. It's really simple in use and have everything you need from such software.

Reason for choosing ESET PROTECT MDR

Price compared to offered feature were the best, also the support from producent is very good and fast.

Vendor Response

Thank you for choosing ESET and sharing your review. Your feedback is appreciated.

Replied October 2022

Maurizio

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Eset Protect

Molto positiva installata da molti clienti.

PROS

La velocità nel installare e la facilità d creare tenat comodi per ogni cliente.

CONS

Forse la scomodità nel rimuovere il prodotto velocemente .

Reason for choosing ESET PROTECT MDR

Per qualità prezzo è per la facilità nel poter operare.

Vendor Response

Thank you for your kind words, ESET is proud to serve as your security solution.

Replied January 2023

Tomáš

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

ESET as main company protection software

As an employee user I use this program every day and for nearly 3 years and I had not any problem with it. It helps me a lot keep my computer unaffected.

PROS

ESET Protect is very capable software which can protect your computers from external influences. It's very good in monitoring and keep safe your website browsing, e-mail checking and files scanning.

CONS

Only slightly high price of the product. On market place are some cheaper softwares but the quality is responding to price.

Vendor Response

Thank you for choosing ESET, and for taking the time to write a review. We are glad to hear that you are happy with our products and that they are working well for you without causing any issues. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing ESET!

Replied May 2023

Rakib Hasan

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

ESET is one of the most lightweight antivirus software with good antivirus protection ability

It helped to work against threats on laptops and computers. It detected viruses instantly and take actions soon so that no damage may happen to your important files.

PROS

I used this software for around 2 years and it was a good experience. It is efficient, faster, and active against any malware attacks.

CONS

ESET is costly and should be more affordable to be used by more customers.

Reasons for switching to ESET PROTECT MDR

To get better internet security solutions

Vendor Response

Thank you for your warm review and continued support, Rakib. We are happy to continue protecting your important files.

Replied August 2022

Monika

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Safeguard Your Network with ESET PROTECT's Advanced Features

ESET PROTECT appears to be a comprehensive and reliable security solution for businesses of all sizes. Its customizable policies and settings, advanced features, and real-time monitoring provide optimal security and compliance, while its user-friendly interface and centralized management make it easy to manage and monitor. Overall, ESET PROTECT seems to be an efficient and effective security software that can help organizations safeguard their networks, devices, and data against a wide range of cyber threats.

PROS

ESET PROTECT appears to offer a comprehensive and efficient security solution that can help organizations protect their networks, devices, and data against a wide range of cyber threats. Its customizable policies and settings, real-time monitoring, and advanced features provide optimal security and compliance.

CONS

Some users may find the ESET PROTECT interface to be somewhat complex and challenging to navigate, especially for those who are not familiar with security software. Additionally, some users may experience performance issues, such as slow system speed or high CPU usage, depending on their devices and settings.

Vendor Response

Thank you for taking the time to write such a positive review, we're very happy you appreciate that ESET doesn't slow down your computer as that is something we are quite proud of. Thank you for choosing ESET as your cybersecurity provider.

Replied March 2023

Rafael

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Um dos melhores antivírus do mercado sem dúvidas, alguns recursos ausentes mas nada que vai impacta.

Um dos melhores antivírus do mercado, leve e fácil de ser usar, único problema é alguns "spams" que ele envia, mas fora disto é tudo muito bom, utilizo nos computadores da minha empresa e nunca tive nenhum tipo de reclamação ou problema relacionado ao antivírus da Eset.

PROS

Além de ser um antivírus relativamente leve, cumpre com o que promete, é bem simples de se mexer além de ter um bom layout intuitivo.

CONS

Sinto falta de uma conexão vpn segura, além de que ele fica notificando a todo momento mesmo sem nenhuma Atividade suspeita, no de mais nada a reclamar do Eset

Reason for choosing ESET PROTECT MDR

Por que ele é bem mais "leve" para as maquinas da minha empresa, ele não consome muita memoria ram e nem processador do computador, uso ele em maquinas com celeron e até pentium, e sim eles aguentam tranquilamente.

Vendor Response

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future.

Replied March 2023

Mohamed

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

Easily Protect Your Business

Good experience and ESET is a trustworthy company in its products in the world of protection and cybersecurity, and its strength in malware detection methods is excellent. I have benefited from it in protecting endpoints from servers and user devices and monitoring network security, and its performance was excellent and it did not consume a lot of resources .

PROS

It is light on the device and does not require a lot of resources, unlike other protection systems that cause the device to slow down, especially if its capabilities are weak. In addition to the availability of ESET in many languages ​​that are supported by other security systems such as Arabic, and this is what is easy to understand and deal with.

CONS

I hope to add more options to deal with and manage notifications so that they can appear in a specific way or on the email without appearing annoying.

Reason for choosing ESET PROTECT MDR

Because of its accuracy and details in analysis and management, and its lack of problems compared to other products .

Kevin

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

The Best in Antivirus Management

One of the best software experiences - ability to block by we categories, devices (such as USB etc), easy to use, the ability to audit all the computer systems.

PROS

ESET Protect is easy to use, scalable and very flexible. It doesn't only allow for the management of the Endpoint software, but the management of the computers in general. All-round excellent software.

CONS

ESET Protect on-premise requires a lot more setup and configuration for MDM management to function effectively than the ESET PROTECT Cloud.

Reasons for switching to ESET PROTECT MDR

Ease of use, low footprint, better detection, lower false positives

Vendor Response

Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

Replied November 2022

Leroy

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Get the level of protection that's right for your organization

ESET PROTECT automatize task on the endpoints at level of security and system on all organization.

PROS

Easy deployment and administrations, unified security platform providing network visibility. Available as cloud or on-premises

CONS

Complicate integration with SIEMS. Patch management is desired. Application control is not full automatize

Vendor Response

Thank you very much for sharing your review!

Replied October 2022

Krystian

Verified reviewer

Computer & Network Security, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

The best antivirus with the best console for businesses

PROS

+ Fast virus detection+ A simple console, even for XDR+ Sandbox in the cloud+ Other products can be deployed from the console

CONS

- hard to uninstall- sometimes there are problems with connecting the endpoint

Vendor Response

Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

Replied December 2022

Franck

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Usage de Eset pour Exchange on premise et Sharepoint

PROS

Simplicité d'installation. Fonctionnalités inexistantes chez d'autres concurrents. Mise à jour régulière des antivirus.

CONS

Après un an d'utilisation rien à signaler.

Reasons for switching to ESET PROTECT MDR

Les fonctionnalités attendues n'étaient pas la.

Vendor Response

Thank you for choosing ESET as your trusted security provider, and for taking the time to write such a glowing review. We're glad to hear that you've been using our products for years and we really appreciate you being such a long-time and loyal customer. We look forward to many more years of serving you.

Replied November 2022

Lore

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Un excelente software antivirus con un precio asequible, notables características de ligereza

PROS

Un excelente software antivirus con un precio asequible, notables características de ligereza y un tiempo de detección que triplica el de sus competidores. El ingenio de sus funciones heurísticas y sus múltiples características permite detectar incluso los virus más desconcertantes. Un software antivirus tan excepcional garantiza una facilidad de uso absoluta y la ausencia de cualquier impedimento en el funcionamiento de su ordenador personal. Con su notable destreza en la identificación de correos electrónicos cargados de virus, garantiza que su sistema permanezca libre de cualquier entidad maliciosa que pueda amenazar su seguridad.

CONS

Si el administrador del sistema dispusiera de notificaciones emergentes y transmisiones de correo electrónico de alerta, opino que las contramedidas podrían ejecutarse con mayor rapidez. No obstante, estas medidas también pueden impedir la funcionalidad del sistema de red. Además, la comunicación entre los ordenadores de la misma red puede verse obstaculizada, obstruyendo así los procedimientos de verificación.

Vendor Response

Thank you for choosing ESET, and for taking the time to write a review. We are glad to hear that you are happy with our products and that they are working well for you without causing any issues. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing ESET!

Replied March 2023

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

La seguridad a buen precio y con un soporte excelente

Por ahora, la experiencia ha sido excelente, considerando el resultado, el precio y la respuesta de soporte, por lo que consideramos que ha sido una decisión acertada.

PROS

Además de cumplir su función de forma correcta, que es lo principal cuando hablamos de seguridad, destacaría la eficiencia del equipo de soporte, tanto por claridad como por rapidez. Estamos muy satisfechos con el servicio. El precio es muy competitivo.

CONS

Lo cierto es que por el momento no podría reseñar ningún "contra"

Reasons for switching to ESET PROTECT MDR

Precio demasiado elevado y respuesta de soporte tardía

Vendor Response

Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs.

Replied March 2023

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Software de Protección para tu Empresa

PROS

Nos brinda protección integral y ofrece una protección completa para servidores y dispositivos móviles, nos permite una gestión centralizada y le permite a nuestros administradores a gestionar la seguridad de todos los dispositivos de la red desde una única consola de administración tambien nos permite el análisis de vulnerabilidades y la gestión de parches, que ayudan a mantener la seguridad de la red y reducir el riesgo de ataques.

CONS

Su precio es algo elevado en comparación a otros, es un sistema bastante complejo aunque su interfaz facilita mucho su uso pero al configurar alguna funciones entra lo complicado, su soporte al cliente es bien limitado, hemos tenido que esperar tiempos bastante prolongados para obtener alguna respuesta de su parte

Vendor Response

Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future.

Replied March 2023

Elsy

Marketing and Advertising, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY