EventTracker Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Netsurion Managed Threat Protection
Netsurion Managed Threat Protection provides the necessary synergy between people, process, and technology to truly deliver world-class cybersecurity today. What does this mean to you and your business? To be covered today, you have to prevent, detect, and respond to active threats and even predict future attacks before they happen. Yet even more than ever, your business relies on digital and remote capabilities. You need to run fast and lean but cannot afford to risk gaps in cybersecurity.
23 Reviews of Netsurion Managed Threat Protection
Average User Ratings
Overall
3.61 / 5 stars
Ease-of-use
3.0
Value for money
3.5
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
March 2018
Fred from BridgePoint Technologies, LLC
Verified Reviewer
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
March 2018
The best managed SEIM out there
Pros
We use the managed version of Event Tracker for several clients. A central portal has all of the info we need for compliance and security of our client's business.
Cons
Setup can be a bit of a challenge as an agent has to be deployed at every endpoint. Syslogs also need to setup to be collected which needs to be done on each device.
Response from EventTracker
Replied March 2018
Hi Fred, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and kind words. Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel if you like. Thanks for being part of the EventTracker family.
July 2017
John from Samford University
Company Size: 1,001-5,000 employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
July 2017
We have had a great experience with EventTracker. We could not manage our Risks without them.
Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats
Pros
The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish.
Cons
Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours.
Response from EventTracker
Replied December 2017
John, Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.
March 2021
Rob from SecuredWorld
Company Size: 51-200 employees
Industry: Computer Networking
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
3.0
Functionality
2.0
March 2021
EventTracker good for small MSPs with 2-5 employees
It's hard to get a SOC engineer who knows security. They are more of a support. you can't reach SOC directly and get assistance. It might be that they are overseas.
Pros
It adds more resources to the CPU. The agents failing to send an alert to our support .
Cons
It's not a true multi-tenant and can't be white-labeled. The price is attractive at first but then it adds up. We failed compliance and audit because their log storage can't retrieve log files.
Reasons for Choosing Netsurion Managed Threat Protection
EventTracker had a very good sales team to sell the product but the service delivery and support was very inadequate.
Reasons for Switching to Netsurion Managed Threat Protection
Stratozen is basically a fortisiem product by Fortinet. Not of a lot of value in their service offering. Arcticwolf sells to our customers directly and we are not happy with blackstratus.
Response from Netsurion
Replied July 2021
Thanks for your review, Rob. Netsurion takes feedback seriously and is always seeking ways to improve our managed security solutions. We will certainly make sure these issues have been addressed. Our Managed Threat Protection solution has two versions, one is tailored to fit most MSPs' and SMBs' needs and budget, while the other is an enterprise-level co-managed solution that delivers more robust features and flexible services that may directly address any shortcomings you experienced. Granted, some security practitioners prefer a software-only solution for which we may not be the ideal fit. If it's not too late to earn your trust back, please reach out to our team via our contact form on Netsurion.com, so we can better understand your experience and see if we can be of service.
September 2018
Scott from NCMIC Group, Inc.
Verified Reviewer
Company Size: 51-200 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
EventTracker is a great asset in our security toolbox...
Endpoint security and an awareness what is going on with users' machine is key. -We can see what new Windows processes are running (good or unwanted), connections to risky IP addresses. -Preventative alerts for low disk space on servers has prevented unwanted down-time. -DHCP alerts when new machines attempt to plug into our network -File Integrity Monitoring for PCI compliance -Audit support during PCI on-site assessments -Insightful dashboards for NOC TV/monitoring
Pros
The integrations from 3rd party systems helps show us the full picture of our security footprint, on-prem to Office 365. Support is very responsive to developing new integrations, if necessary.
Cons
None come to mind. Most anything we've had an issue with has been corrected in a timely manner.
Response from EventTracker
Replied October 2018
Hi Scott, Thank you for taking the time to review EventTracker SIEM. Your feedback is very important to us. We look forward to continuing delivering security and compliance value to NCMIC Group.
July 2017
Mike from ANSI
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
July 2017
Good product but difficult to set up
Pros
Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices.
Cons
It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning.
Response from EventTracker
Replied December 2017
Mike, Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/ We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.
