About Netsurion EventTracker

Netsurion's EventTracker is co-managed SIEM that combines service and platform, with an integrated endpoint detection and response (EDR) solutions. It has been featured on the Gartner Magic Quadrant for SIEM for 11 consecutive years. EventTracker unifies behavior analytics, security orchestration, and machine learning to allow organizations to predict, prevent, detect, and respond to cybersecurity threats.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

20 Reviews of Netsurion EventTracker

Average User Ratings

Overall

3.90 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(8)

8

3 stars

(2)

2

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

September 2018

Scott from NCMIC Group, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

EventTracker is a great asset in our security toolbox...

Endpoint security and an awareness what is going on with users' machine is key. -We can see what new Windows processes are running (good or unwanted), connections to risky IP addresses. -Preventative alerts for low disk space on servers has prevented unwanted down-time. -DHCP alerts when new machines attempt to plug into our network -File Integrity Monitoring for PCI compliance -Audit support during PCI on-site assessments -Insightful dashboards for NOC TV/monitoring

Pros

The integrations from 3rd party systems helps show us the full picture of our security footprint, on-prem to Office 365. Support is very responsive to developing new integrations, if necessary.

Cons

None come to mind. Most anything we've had an issue with has been corrected in a timely manner.

Response from EventTracker

Replied October 2018

Hi Scott, Thank you for taking the time to review EventTracker SIEM. Your feedback is very important to us. We look forward to continuing delivering security and compliance value to NCMIC Group.

July 2017

John from Samford University

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2017

We have had a great experience with EventTracker. We could not manage our Risks without them.

Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats

Pros

The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish.

Cons

Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours.

Response from EventTracker

Replied December 2017

John, Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

January 2018

Neil from Wakefield Council

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2018

EventTracker8 is a good all round product that assists our organization with our internal auditing

Pros

The user interface is very easy to use, and the customer support is excellent. The software is web-based so our administrators can open it via a browser from different locations.

Cons

It can be a little slow at times and the search/reporting functions sometimes timeout/expire during particularly large event searches.

Response from EventTracker

Replied February 2018

Hi Neil, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. The latest release of our SIEM platform improves productivity instantly with a modern interface that is intuitive and customizable; enhances common workflows with more efficient storage and search technology; and expands its capability to scale to the very large and diverse data sets needed for today¿s enterprise IT infrastructures. Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

July 2017

Mike from ANSI

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2017

Good product but difficult to set up

Pros

Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices.

Cons

It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning.

Response from EventTracker

Replied December 2017

Mike, Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/ We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

January 2018

Shan from Altamaha Bank

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

CTO

reporting, alerts, log archiving

Pros

Real time alerts for network activity such as failed logons, Administrator changes, software install/uninstalls, etc.. Reporting that satisfies regulator requirements (FFIEC and GLBA) plus comprehensive log search.

Cons

The user dashboard for v8 is a bit clunky and search can be difficult to use and slow. However I have seen the new v9 interface and the redesign seems to have addressed these issues and the search speed.

Response from EventTracker

Replied February 2018

Hi Shan, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. We're so glad you have been able to see v9 in action and are pleased with it! Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.