GoodAccess

RATING:

4.9

(96)

About GoodAccess

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. Developed with simplicity and ease of use in mind, GoodAccess is a secure remote access solution that interconnects remote workers, applications, data centers, clouds, and offices via one resilient virtual network. No hardware or complex setup is required, as the platform is fully cloud-based and is deployable in less than 10 minutes.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GoodAccess Pricing

Create a free account to try all the GoodAccess features during a 14-day trial, decide what suits you best and continue with a paid plan (Essential, Premium, Enterprise). ESSENTIAL Dedicated Cloud VPN with Static IP whitelisting - $7/user/month - min. 5 users - 1 dedicated VPN gateway with static IP in 35+ worldwide locations included - Threat Blocker for online protection - 2FA - Split tunneling and more... PREMIUM ZTNA - Zero Trust Network Access for multi-site & cloud businesses - $11/user/month - min. 5 users - Essential package + zero-trust access control, SSO, clouds/branched connector and more. ENTERPRISE Enterprise features and Premium 24/7 support for large organizations - Pricing on request - min. 50 users. - Advanced package + 2 dedicated VPN gateways, 5 clouds/branches connectors and more. - Priority support

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

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GoodAccess Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoodAccess

1 - 5 of 96 Reviews

User Profile

Marek

Verified reviewer

Program Development, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Premium VPN service at $1.9/user – excellent!

Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

PROS

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

CONS

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Vendor Response

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team

Replied March 2021

Dejan

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

GoodAccess is the product to go for IT companies requiring reliable partner for their DevOps

GoodAccess.com has proven to be a valuable asset in our network security toolkit. From the moment we implemented it, the platform's user-friendly interface and robust features stood out.The VPN service provided by GoodAccess.com is both reliable and efficient, ensuring that our connections remain secure without sacrificing speed. The flexibility to create multiple gateways has allowed us to tailor the service to our specific needs, providing a customized solution that fits our business model.Customer support has been another highlight of our experience with GoodAccess.com. Whenever we've encountered an issue or had a question, their team has been responsive and knowledgeable, providing solutions that keep our operations running smoothly.Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation.

PROS

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

CONS

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Reason for choosing GoodAccess

Choosing GoodAccess over alternative products was a decision driven by a careful evaluation of our company's specific needs and the unique features that GoodAccess offers. The main reason to choose GoodAccess's VPN service is both reliable and efficient. We found that it provided a secure connection without sacrificing speed, a balance that was unmatched by other options we considered. It's a decision that has proven to be the right one for our company, providing us with a secure, efficient, and customizable solution that continues to support our business objectives.

Reasons for switching to GoodAccess

Wasn't reliable

Kim

Pharmaceuticals, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

GoodAccess

The system provides access to other systems and is a consistent product.

PROS

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

CONS

Updates can be challenging at times but have been successful.

Michael

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A great value VPN at a reasonable price

Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

PROS

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

CONS

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Reason for choosing GoodAccess

The feature set was in line with what we needed to accommodate our work and client needs.

Reasons for switching to GoodAccess

Customizability and value

Paul

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

VPN of choice for our Remote workers

Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

PROS

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

CONS

Wish they offered custom packages for fewer than 10 users needing access.

Reason for choosing GoodAccess

Better Value, customer support and offerings.