About GoodAccess
GoodAccess is a cloud VPN that enables secure remote access to company networks, business systems, and cloud resources using zero-trust principles. We believe that if a business wants to empower its users with secure “anywhere, anytime” access, they should be able to do this with no hassle. This is why we invest our passion and expertise in developing an affordable service that is easy to use, deployed in 10 minutes, and agile by design.
Access your private network with static IP from any device. It takes one-click to connect from Windows, macOS, Android, and iOS GodAccess apps. You can also use manual IKev2 / OpenVPN configuration to connect all your devices.
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Marek from XDENT
Company Size: 11-50 employees
Industry: Program Development
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Premium VPN service at $1.9/user – excellent!
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.
Pros
Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!
Cons
Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.
Response from Samohyb
Replied March 2021
Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team
May 2021
Japheth Immanuel from OBPS
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2021
Very Good Service They Provide!
The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.
Pros
I like the ease of using the software, Stability and Good Service it gives.
Cons
The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.
Reasons for Choosing GoodAccess
I only have a small team and it serves best. I purchased two gateways and using them until now since I started.
Response from Samohyb
Replied May 2021
Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.
May 2021
Muhammad Hassaan from Utility Switchboard
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
1.0
Functionality
3.0
May 2021
Nice Pricing, lack of customer support
Pros
Pricing is very attractive, as a startup we all love the pricing of GoodAccess
Cons
Customer Support and disconnection and reliability issues
Response from Samohyb
Replied May 2021
Hello Muhammad, thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.
June 2021
Jean-Michel from Monarq
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2021
Totally satisfied customer
The product does exactly what I need it to - provides me and my team with a static IP vpn
Pros
It works exactly as expected and it is very easy to get team members to use it
Cons
I have not found any flaws and have absolutely nothing to complain about
Reasons for Choosing GoodAccess
The price was really good, and the communication with their team was excellent
April 2021
Leonel from Consulate
Company Size: 2-10 employees
Industry: Government Administration
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Effective solution with affordable price
GoodAccess costumer, tech and sales support is fantastic. They are very quick to reply and have made an extra effort to meet our demands.
Pros
The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.
Cons
We had some difficulty installing the software on older Windows 7 systems.
Reasons for Choosing GoodAccess
Goodaccess had the best price over its competitors.
Response from Samohyb
Replied April 2021
Hello Leonel, thank you very much for your review. We really appreciate the feedback and I promise that we address the Win7 issue.
