GoodAccess Software

About GoodAccess

GoodAccess is a cloud VPN with zero-trust access controls specially designed for small and medium businesses. Developed with simplicity and ease of use in mind, GoodAccess is a secure remote access solution that interconnects remote workers, applications, data centers, clouds, and offices via one resilient virtual network. No hardware or complex setup is required, as the platform is fully cloud-based and is deployable in less than 10 minutes. Create a free account to try all the GoodAccess features during a 14-day trial, continue with a paid plan, or go with Starter, a free, time-unlimited cloud VPN for businesses. www.goodaccess.com/trial...

GoodAccess Pricing

Create a free account to try all the GoodAccess features during a 14-day trial, continue with a paid plan (Essential, Advanced, Premium), or go with Starter, a free, time-unlimited cloud VPN for businesses. www.goodaccess.com/trial STARTER Free cloud VPN for encrypted internet access and online threat protection for teams. ESSENTIAL Full-feature cloud VPN for remote teams with static IP for whitelisting. - min. 10 users - 1 dedicated VPN gateway with static IP in 35+ worldwide locations included - Threat Blocker for online protection - 2FA - Split tunneling and more... - $4/user/month ADVANCED Zero-trust access for multi-site & cloud businesses. - min. 10 users - Essential package + zero-trust access control, SSO, clouds/branched connector and more. - $8/user/month PREMIUM Premium support features for enterprises. - min. 20 users. - Advanced package + 2 dedicated VPN gateways, 5 clouds/branches connectors and more. - Priority support - $10/user/month

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

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Access your private network with static IP from any device. It takes one-click to connect from Windows, macOS, Android, and iOS GodAccess apps. You can also use manual IKev2 / OpenVPN configuration to connect all your devices.

GoodAccess User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 45 reviews

Marek

Verified reviewer

Company size: 11-50 employees

Industry: Program Development

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Premium VPN service at $1.9/user – excellent!

Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

Pros

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

Cons

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Response from Samohyb

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team

Replied March 2021

Japheth Immanuel

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Very Good Service They Provide!

The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

Pros

I like the ease of using the software, Stability and Good Service it gives.

Cons

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Reasons for choosing GoodAccess

I only have a small team and it serves best. I purchased two gateways and using them until now since I started.

Response from Samohyb

Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

Replied May 2021

Muhammad Hassaan

Company size: 51-200 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

May 2021

Nice Pricing, lack of customer support

Pros

Pricing is very attractive, as a startup we all love the pricing of GoodAccess

Cons

Customer Support and disconnection and reliability issues

Response from Samohyb

Hello Muhammad, thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.

Replied May 2021

James

Company size: 2-10 employees

Industry: Information Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

So far I am very pleaseed with the service

I found the customer service excellent and they reply quickly. The product is exactly what I need and has not dropped off once (unlike the main other 3 I have tried).

Pros

It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)

Cons

I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.

Reasons for switching to GoodAccess

PureVPN updated and for months I couldn't get the static IP I was paying for. They offered very little help and never solved the issue.

Jean-Michel

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Totally satisfied customer

The product does exactly what I need it to - provides me and my team with a static IP vpn

Pros

It works exactly as expected and it is very easy to get team members to use it

Cons

I have not found any flaws and have absolutely nothing to complain about

Reasons for choosing GoodAccess

The price was really good, and the communication with their team was excellent

Response from Samohyb

Hello Jean-Michel, thank you for your great review!

Replied June 2021

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