All GoodAccess Reviews
1-25 of 60 Reviews
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Sergi
Verified reviewer
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Good and simple
GoodAccess ensures that remote employees can securely access company resources
PROSDedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.
CONSNothing relevant, it just works as expected
Reason for choosing GoodAccess
Simplicity of use and deployment
Marek
Verified reviewer
Program Development, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Premium VPN service at $1.9/user – excellent!
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.
PROSExcellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!
CONSReally not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.
Vendor Response
Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team
Replied March 2021
Japheth Immanuel
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Very Good Service They Provide!
The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.
PROSI like the ease of using the software, Stability and Good Service it gives.
CONSThe Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.
Reason for choosing GoodAccess
I only have a small team and it serves best. I purchased two gateways and using them until now since I started.
Vendor Response
Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.
Replied May 2021
Muhammad Hassaan
Consumer Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2021
Nice Pricing, lack of customer support
Pricing is very attractive, as a startup we all love the pricing of GoodAccess
CONSCustomer Support and disconnection and reliability issues
Vendor Response
Hello Muhammad, thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.
Replied May 2021
Alejandro
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
Totally recommended
Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive.
PROSIts ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool
CONSSome additional indications are missing for people who are not from it
Jean-Michel
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Totally satisfied customer
The product does exactly what I need it to - provides me and my team with a static IP vpn
PROSIt works exactly as expected and it is very easy to get team members to use it
CONSI have not found any flaws and have absolutely nothing to complain about
Reason for choosing GoodAccess
The price was really good, and the communication with their team was excellent
Vendor Response
Hello Jean-Michel, thank you for your great review!
Replied June 2021
Daniel
Outsourcing/Offshoring, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Secure Gateway and VPN
Good Access provides our customers with a secure connection to our server, it is easy to implement and manage
CONSthere is actually nothing I don't like about this VPN
Francisco Luis
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Secure access to intrastructures
Network intrastructure is fast and in more than a year we have not had any issue. It is very safe and reliable.
PROSWe can access our intrastructure via VPN through the connectors and gateway.
CONSNothing, we use all the features and I have no complaints so far.
Reason for choosing GoodAccess
It was cheaper and offered better features.
Oliver
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GoodAccess Keeps The Business Running
Very good. GoodAccess is a critical business tool and allows us to easily manage access to access controlled tools that aren't otherwise accessible. Especially over the past year while working from home, GoodAccess has allowed our entire company to work remotely with ease. We have very few issues and we rarely need to worry about how its working - I'd recommend it to any company looking for a good static IP VPN service.
PROSGoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.
CONSThere's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).
Vendor Response
Hi Oliver, thank you very much for your awesome review!
Replied May 2021
Greg
Computer Software, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Solved our problem
Works flawlessly, near 100% uptime, simple and easy interface and stellar customer service. If you are looking for a stable VPN solution, look no further than GoodAccess
CONSNothing comes to mind, it works great!!!
Mohammed
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Static IP
Better Static ip provider - fast network
PROSIam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list
CONSmaybe price for additional fuetures and multi users
Marcus
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The perfect VPN package for a startup
We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!
PROSGoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.
CONSThe only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.
Reason for choosing GoodAccess
Pricing model, simplicity.
Adrian
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Perfect as static gateway for globally distributed team
Consistently excellent.
PROSPrice, ease of use, ease of setup, compatible with all operating systems.
CONSWeird random avatar assignment when new users are activated.
Todor
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GoodAccess is a good VPN solution for a home user, as well as a corporate one.
We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.
PROSWhat we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.
CONSTo be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.
Vendor Response
Hello Todor. I thank you on behalf of GoodAccess team for your great review!
Replied May 2021
Zviad
Program Development, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Goodaccess VPN
When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!
PROSFirst of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!
CONSIn this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !
Reason for choosing GoodAccess
Price, support and simplicity
Reasons for switching to GoodAccess
Price, support and simplicity
Vendor Response
Hello Zviad, thank you very much for your review. I've passed your feedback to our development team.
Replied April 2021
Oren
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING: