Heimdal XDR

RATING:

5.0

(4)
Overview

About Heimdal XDR

Heimdal eXtended Detection and Response is managed XDR solution that adds expert analysis and input from a team of cybersecurity assets to everyday endpoint detection and response approach. Heimdal XDR offers a genuinely unique approach to cybersecurity by combining human expertise with artificial intelligence. Regardless of corporate size, devices or imposed regulations, live support and event mitigation are available 24 hours a day, 7 days a week. Everything happens seamlessly in a single agent, a single platform, and an infinite number of alternatives. The completely autonomous functioning of Heimdal eXtended Detection and Response enables for more incident and response activities while keeping costs down. To provide a clear perspective, Heimdal XDR allows users t...

Heimdal XDR Pricing

Please contact Heimdal Security directly for pricing details.

Free trial: 

Available

Free version: 

Not Available

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Heimdal XDR Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Heimdal XDR

4 Reviews

Guillaume

Education Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

good product but needs some improvements

very good thanks to the team behind. fantastic people that really try to help. They re really creating all value to this XDR package that is basically a pro active screening of your security logs. I just hope that in the future the comapny will provide even more advanced package for not just alerting but also solving for us the observed issues/attacks

PROS

not expensive ; fantastic alerts and reports by email ; incredible team of tech support behind this product

CONS

an XDR ++ product would be great, in order to perhaps pay a bit more, but having pro-active fixing of the observed issues. Since now it's pro actively counseling and helping to know exactly what to do, but having 'cybersec engineers on demand' could be the next step for VIP, sort of most advanced package to the client as we don't always know what doing when something happens.

Reason for choosing Heimdal XDR

cheaper than Sophos and more personalized in its approach than F-Secure. You just feel as a real client at Heimdal, not just 'another one' with stupid automated marketing emails etc.

Reasons for switching to Heimdal XDR

it is like comparing two different worlds. BitDefender gives you a very good tool that you make to configure and manage by yourself, when Heimdal is way more friendly in its partnership with their client and give the an hand from ther very setup to the log reviewing through the XDR package then. Heimdal is way more suitable for any SME company.

Iain

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Heimdal - great product!

This is a far more aggressive than a standard AV product and deals with emerging threats consistently. Heimdal support is top notch.

PROS

Very easy to implement and configure. Reporting is straightforward and detections are easily managed.

CONS

Nothing yet

Elza

Information Technology and Services, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

XDR review

PROS

Congrats to the team that is behind it. They are responding very fast and it is obvious that they care about the customers' feedback.

CONS

I can't think of anything here. No cons.

Sabina

Information Technology and Services, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

XDR opinion

PROS

The team is very fast and reliable. Procs to them!

CONS

I don't think that there is something that I don't like about this service.