All Heimdal Next-Gen Endpoint Antivirus Reviews

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User Profile

Maarten

Verified reviewer

Packaging and Containers, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Heimdal is a product that is keeping our environment safe

I experience a safe environment, or at least an enviroment that is protected against viruses and ransomware.

PROS

The ease of use, but also the level of support. I have never experienced such a good support as with Heimdal. They are fast and 100% of the questions are answered in a way that I like.

CONS

The pricing is a bit vague. I would rather buy a product with all functionality in it instead of having to buy a licnse for each particular part of the software. I get always the feeling that I am missing functionality because of that.

Reason for choosing Heimdal Next-Gen Endpoint Antivirus

At the beginning the pricing was interesting, but also the support was very good. Short lines to support and prompt answers to our questions. We were one of the first to implement Heimdal and therefore also took a risk with it. But after 4 years we are still there !

Reasons for switching to Heimdal Next-Gen Endpoint Antivirus

I was not satisfied about the old product. WE have had several Ransomware attacks while having this product.

Brian

Computer & Network Security, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Robust protection second to none customer support

I have used and recommended AV software for over 20 years and Heimdal is the only product I would use or recommend now.

PROS

Developed by people who eat and sleep security - cross-platform and reported through a web-based central console

CONS

Occasional Javascript errors on Mac. Occasional false positives.

Reason for choosing Heimdal Next-Gen Endpoint Antivirus

More rounded product - better customer support and knowledgeable team

Reasons for switching to Heimdal Next-Gen Endpoint Antivirus

Easier to deploy, update and managed centrally through a web console.

User Profile

Ricky

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

NextGen Endpoint Av

The Nextgen Endpoint AV is strong en stable product of Heimdal Security

PROS

The strong and ease of use is a must! for the smb world!

CONS

There is no integration with our bussiness platform, at least not yet.

Reason for choosing Heimdal Next-Gen Endpoint Antivirus

We had already experience with Heimdal security

Reasons for switching to Heimdal Next-Gen Endpoint Antivirus

The stability, detection & response rate.

Václav

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2022

It works great. On windows.

PROS

Easy use and integration, great dashboard.

CONS

App for macos is not so great. I hate that it is still present i Dock. App like that should only appear in menubar.

Reasons for switching to Heimdal Next-Gen Endpoint Antivirus

ransomware protection

Gustavo

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Easy of use

nothing special in the use of this module, having its use in a simple, direct and efficient way, like all Heimdal products.

PROS

The easy of using it is very clear, according its dashboard where you can set your configuration.

CONS

despite being an accepted rule in terms of security, having the ability to disinfect infected files is very important in many cases.

Mark

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Excellent Layer of Pritection

PROS

Provides an additional layer of protection beyond antivirus

CONS

Auto update doesn’t work consistently for me

Nallathambi

Pharmaceuticals, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Value for money

I have not gone in depth, but this product is protecting end-points very well

PROS

Cloud and single agent which makes me to deploy fast

CONS

Site creation will help us to have view clients location wise

Reason for choosing Heimdal Next-Gen Endpoint Antivirus

Similar benefits available on competitive price

Reasons for switching to Heimdal Next-Gen Endpoint Antivirus

Lack of Support

Haldun

Graphic Design, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

HaldunReview

I am generally satisfied

PROS

Optimum use of system resources Very easy to set up

CONS

Serial number visible to user User can change settings

Anonymous

10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Very good product

PROS

Works with other software/antiviruses that I already have installed on my computer. Works standalone and it does not need any monitorisation from my end. It also helps me not to worry about the day-to-day use of my personal computer and work. All in all a good product.

CONS

I have not found any cons so far using this product

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

My review

PROS

First of all, for a free trial/free product, this is one of the most complex ones. I had paid products that do not offer so much even if they were paid. Also, the support for the free trial/free product is there even if you did not both it.

CONS

As of now I do not have any issues to report regarding the product. All in all a good product.

Elza

Information Technology and Services, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

AV review

PROS

I like that it is very accurate when it comes to detections.

CONS

I can't think of something that might be wrong with the product.

Sabina

Information Technology and Services, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Antivirus opinion

PROS

Everything is perfect about this software.

CONS

It detects some obvious false positives, but overall is alright.

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