JumpCloud Directory Platform vs Passportal

RATING:

4.7

(206)

JumpCloud Directory Platform has 206 reviews and a rating of 4.67 / 5 stars vs Passportal which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (206)
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Ease-of-Use
4.5 / 5
Passportal
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
November 17, 2023
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Pros/Cons
  • Pros

  • The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.
  • JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
  • Cons

  • Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
  • Dont have any feature which is bad in jumpcloud.
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  • Pros

  • The reporting capabilities are pretty good. The idea of Docs is really good, but needs some work.
  • The great thing about this software is that it seems pretty intuitive, I like the import feature for the passwords it works really really well.
  • Cons

  • Only thing missing is notification for renewal of subscriptions and warranties.
  • Only con as I have heard from our techs, is it is sometimes hard to distinguish L, I, and 0/O.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos