Keeper Software

4.73 / 5 (344)

About Keeper


Keeper is a cloud-based business security solution that offers multi-tenant password management and secure file storage. It offers a “zero-knowledge” security feature, which allows users only with access to the information being stored on the device and in the Keeper cloud security vault. The solution synchronizes with multiple devices and can be used by multiple users. It allows users to create high-strength random passwords. Users can make password policies and monitor password compliance with Keeper's dashboards, reporting, auditing and notifications.

Keeper provides mobile security and data loss prevention and is compatible with desktop computers and mobile devices. Key features include an IT admin console with password security enforcement, user provisioning, delegated administration and active directory integration.

The solution uses 256-bit AES encryption, PBKDF2 key generation, perfect forward secrecy and two-factor authentication. The platform works with businesses of all sizes to integrate security, privacy and internal controls. Pricing is both per month and per year.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

344 Reviews of Keeper

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(270)

4 stars

(62)

3 stars

(8)

2 stars

(1)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 344 reviews

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July 2017

Sharyn from Miss Technology

Company Size: 1 employee


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Great for enterprise, small business, community organisations or personal use

- I love that I can attach files to a record. Example of use: saving a login and password for an insurance site allows me to keep images of my possessions attached to that site. - I use Keeper's random password generator when I am signing up to a new site. This is so handy as I don't have to spend ages finding a password that conforms to organisational complexity. - Business use: I keep my website domain hosting details in Keeper. Create a record, enter the login and password but also attach notes to the record such as renewal dates, which credit card I used to renew, domain lookup information.... pretty much anything I need to know about renewing my domain is cut and pasted into this record for easy access. - Personal use: As I am a tech support for my family and friends, I have a folder for Mum, one for Dad, one for Best Friend etc. As they are all technophobic, i keep their logins and passwords as a backup so if they forget, they can just call me and ask.

Pros

The feature that I like best about Keeper is being able to access it anytime, anywhere from any device - at the time that I need it.
I've used it for both work and personal use and recommend it to all my customers.
- I only have to remember one password - it only takes me a second to access any site.
- I have the ability to copy and paste a password without exposing the password to others to see.
- Keeper has a browser extension that allows me to save new site logins and passwords automatically.
- I like that I can sort passwords into Subjects or Folders, which is easier for organisation

Cons

I would prefer the ability to make sub-folders under the main folder headings, but that is not a show-stopper - more of a personal preference really.
I think the pricing is reasonable, however, I think the personal licence should include two devices instead of just one.

September 2016

Catherine A.

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Keeper Security Saved Me After A Robbery

I currently use the Keeper Security app on my iPhone 6 and my MacBook Pro. Nearly four years ago I was struggling to keep track of all of my log in IDs and passwords. I knew it was important to have a variety of passwords and a complexity to them across all the electronic areas I utilized. I found the Keeper Security app to be easy to use. I soon out-grew my need for the free version and purchased the full application. This product has far surpassed my expectations! It is easy to use, back up, and synchronize with my laptop. I highly recommend this product for individuals, but would recommend it for small businesses as well. A final testimony to how this product has served me: In 2015 my home was broken into and my spouse and I got cleaned out! To make matters more complicated, we were living outside of the USA at the time. Luckily, I still had one computer and I was able to access my Keeper Security backup. Because I had Keeper I could provide all of the account numbers of my banking information, license, and passport to the police. I could call back to the USA and work with one of my banks and my credit card institutions, because I had kept the phone numbers associated with them in the Keeper Security folders that I set up. This application, this software really saved me during one of my darkest days. Again, I highly recommend this program.

Pros

Easy to use. Easy to access when you need to look up something quickly and in the moment. I have 235 listings currently and I grow the data base each week because I find one more thing to keep secure. I am able to have highly complex passwords for my financial profiles because Keeper will generate them for me. I can choose the length of password I need and press the magic dice! I like having all of my insurance information, email passwords, all the access information I forget to use with Apple, and I can have a different password for each website I sign into.

Cons

The one thing that I have recommended to Keeper is to create a price break for those who want it for just two people in the household. Right now there is no price break for two. The pricing structure is great if you want to buy a family plan, but I don't have five people in my household.

April 2018

Patrick from New Life Tax Resolution

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2018

Never forget a login or lose a password again. Even those that are seldom used.

Pros

Easy to use app. The new user quickly realizes what a functional tool Keeper is for organizing in logical fashion all you logins and passwords. Folders allow for keeping track of multiple accounts related to the same login. There is the option to leave comments on the app directly inside the folder so that "thing" you have to remember you don't forget. The app allows the addition of fields to expand on the size and amount of data you can enter into the folder. If you have several items that you discover need to be put into one folder you can do this quite easily. I have come to rely on this app and not my memory as the number of logins and passwords in my life grow. The cost is minimal but the value is evident. It is a simple idea that was well thought out and does what it claims to do. What more can you ask from a product? I gave customer support 4 stars only because I have never had to use them for any reason. If service is like the product in terms of reliability than it would have been correct to give them 5 stars. I was skeptical about this product in he beginning because there are so many competitors I thought it was a risky buy. It was a good purchase. I don't love the product it just works!

Cons

The only complaint it isn't free. I have tried other free password vaults and they fall short of Keeper. I know there should be more to complain about but I haven't found anything.

May 2018

Paul from Commercial and Corporate Real Estate Consultancy

Company Size: 1 employee

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Keeper Makes Your Life So Much Simpler

I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what you pay for. Keeper is rich in features and can really help you to get your business's or your own cyber security under control.

Pros

Keeper has given me the ability to create, maintain and securely store and retreive more than two hundred and fifty unique passwords, PINs, and the answers that I have given to the security challenge questions that I use to access password protected websites as well as my numerous devices. I also store a lot of sensive data in Keeper, like family health records, contents of safe deposit boxes and their locations, license and VINs numbers on autos that I own, etc. It is a wonderful tool for both work and personal records and because I only have to remember one password, it can be long (mine is more than fifteen digits) and can contain numbers, symbols, and upper and lower case letters. All of my other more than 250 passwords maintained by Keeper are similarly complex. The length and complexity of the passwords that you create is limited only by the rules of the individual websites that you use. Can you remember 250 distinct, long, randomly generated alphanumeric passwords? No, but Keeper can. Just remember to put a copy of your "master" password in a secure place (like a safe deposit box) in case you have a memory lapse.

Cons

Almost nothing bothers me about Keeper. It has many, many features, some of which I have yet to use, but it works well on all of my devices (Windows, Android and iOS) as I currently use it. There is a learning curve with Keeper, but not to difficult. You will be using many of Keeper's features after a few hours of use, and its basic features after a just a few minutes.

March 2019

Sharon from tech-ni-colour

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

Keeper for Business is the best software for maintain privacy of your documents

It is invaluable, I have had it for YEARS. You have virus software for your computers and tablets. This is just double protection for your business and they have a personal version. When I say its worth the yearly fee, it is, If I remember correctly you can on multiple devices and teams for the price

Pros

The security and ease of setting up the product. I put it on everything I own and I have had no problems. It keeps up with important documents, passwords and keeps them stored and protected on a yearly service. Provides encryption and chat if your need it for security reasons.

You can keep memos, digital files and photos on your device. You can share the files and add family members just in case of emergency. Also protects you from any data breaches or if your phone or other devices are hijacked.

Worth every penny and you can customize it to your tastes as well.

Cons

There is a learning curve when knowing to set up which files and folders; watch the tutorial. If you lose your password or forget your backup information to get back on you can be locked out or it can self destruct. Its great for theives, not so much for you. You can call or email customer service to get back on.

May 2018

Denis from DBI

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Keeper a great password Manager for it's money.

This app is definitely in the top of the best password managers not only in my, but also in the world ranking and is not worth so much money that you can lose without protecting your data and pay a much higher price.

Pros

A great password Manager, which has a very rich functionality. You will love these built-in functions as built-in password generator that will help you to generate long, strong and most importantly do not duplicate passwords that will protect your precious data and now you don't have to invent them yourself, but the main thing to remember or worse write what actually is, is an app that stores these passwords in encrypted form, and the attackers will not be able to use them. Just want to note such functions as automatic filling of your credentials on all platforms and on any device. Owners of devices with fingerprint access will be able to use it when accessing the Keeper password database. Cardholders will also be pleased with the possibility of automatic filling of forms in online stores. With this application you will not only protect your credentials, but also protect your personal files such as videos, photos, saving them in the cloud. And to top it all off, I'd like to mention two-factor authentication

Cons

The application is paid, but it is unlikely that this can be regarded as a minus because for the lost data sometimes you have to pay a lot more, so that the application is definitely worth the money.

November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2017

Simple, Elegant Password Management that I have used for 2+ years

I have used the app for over two years and have found it to be a time-efficient and safe way to store my passwords for ALL my online accounts. I also store other important information on there (like SS # etc)

Pros

Browser App Extension allows you to have passwords automatically entered. Such a time saver
Seamless integration and syncing between devices
I guess we have no way of knowing if the App is REALLY safe but if you goto keeper.com they have extensive documentation on how they encrypt and store your data, their security disclosure and their certifications. I guess if you're really worried you should store your passwords under your mattress at home.

Cons

Sometimes the Browser App Extension Popup does not bring up the correct login. An example of this occurs when you are on an ecommerce site and taken to a 3rd party payment site (ie Paypal Popup) but you retain the shops URL. As Keeper does URL matching to determine what password to retrieve this can be an issue...you need to open the Vault interface and get your paypal password. A way to select what username/password combo from the popup dialog would make things easier.

October 2018

Dennis from Innovative Green Builders, Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Safe Deposit Box for All Your Passwords

Best password generator I've ever used. It's simply great!

Pros

This is a great product. Keeper is a vault and a generator for passwords. And it also has a browser extension that allows the vault to be accessed while online. Keeper can generate ids and passwords for new sites...and they are very secure passwords...very cryptic 128-byte passwords. It also is has fields for storing answers to questions used to verify one's identity that are sometimes used by sites. In the vault, you can organize passwords in folders...for example, all banking passwords in one folder, home information sites in another. And it will fill in the id's and passwords automatically if you wish. The vault can be backed up to the cloud or stored on another device of your choosing. The can print them out. Finally, it will sync across several devices. Create a password on your computer, it shows on your tablet or phone.

Cons

This product is simply great! They do have a small charge annually if you want to share the program with other family members.

September 2017

John from Help Them HOPE

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

September 2017

'Fits in seamlessly with my daily

- Saves Time s - Has all my logins and passwords in one place - Gives me a helicopter of all my logins. - Makes it easier for me to delete websites that I don't use as have them all stored in one place. - Allows me to store private information - Syncs across all my devices

Pros

-It saves time on each login that I have as not only are the password and login details held securely but all you don't even have to enter them. All you have to do is click on a button.
-It allows the user to save all their log-in details and and then group. Thus, it allows you to have a helicopter view off the platforms you use etc.
-You can also use the software to store other information not related to log-in and password details

Cons

- Sometimes the login might be on a certain page, however, the software might have stored a different page.
-When you have multiple people signed up for the one account. If it's emails there is no problem but sometimes it might be login with numbers, thus it's hard to know whose accounts it is.

February 2017

Jay from Micro Systems

Company Size: 1,001-5,000 employees


Ease-of-use

5.0

Functionality

5.0

February 2017

Essential secure pword & data software

I've been using Keeper for 5 years and can't imagine not having it with complex passwords required for so many websites and other logins. It looks simplistic, is easy to use, but under the hood is highly sophisticated reliable secure software. I have over 200 'records' that are encrypted, saved, and synced to all the devices I want. It takes about 30 seconds to create a new record with a user id, password, and website link. It is available for Windows, IOS, Linux, and Android. There are also browser extensions for Firefox and Chrome. This makes logging into any website a snap, as 'Keeper Fill' can enter all the info for you. With 256 AES encryption, 2-step authentication, and up to 100K Iterations, Keeper keeps my data safe, secure, and easy to access.

Pros

High level of security, ease of use, 2-step authentication, interface, scalability, platforms available, touch ID, complex password creator, syncing to all devices, super fast backups, record sharing

Cons

None so far. I've thought of some in the past, but were created and or fixed.

September 2016

Brian from Streamline Business Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Keeper. Best Password Manager.

After having my home broken into and dealing with identity theft, I was determined to find the best password manager there was. I wanted an app that synced across all devices. It had to have the highest security standards to protect my login information. It had to be super easy to use. With Keeper, I'm confident that I found it. I now can't imagine going through the day without it. It's a real lifesaver.

Pros

Easy to use. It is simple to save and retrieve passwords and login information. Keeper fills it in for you. It's a real time saver.
Creates complex passwords for you if you want.
Safe and secure.
Syncs across all devices.

Cons

The free version has limited features. I recommend the paid plans. They have individual, family, and business plans available. They are worth every penny.

October 2018

Juan from computers

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

The larger the company the more passwords to remember, but this KEEPS it SIMPLE

Pros

Quick access to all of your passwords and easy to create those passwords then the BEST I don't have to memorize them! I have my passwords, for both business and private, then I have to remember my clients passwords sometimes. So it becomes overwhelming sometimes and you sit there trying to remember the clever way to set it up so that you would only to find out you can't. But not with Keeper quick and easy and in this ever changing world it sure you can appreciate that.

Cons

Enter face with Desktop app sometimes they don't match, then you have to uninstall and reinstall to match up. Now I use both the home and company version as well and this has only done it twice in the many years of use. But I would still rate it an ever-changing due to all the other features that had worked with no issues.

July 2018

Alan from HCL Technologies

Verified Reviewer

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0