Malwarebytes for Business vs ConnectWise SIEM
Malwarebytes for Business has 2413 reviews and a rating of 4.7 / 5 stars vs ConnectWise SIEM which has 44 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
- It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
Cons
- The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
- When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
Pros
- The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
- Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
Cons
- Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
- Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.
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