NordVPN Software

4.68 / 5 (261)

About NordVPN


NordVPN is a cloud-based virtual private network (VPN) that helps users to securely access internet over their Windows, Mac and Linux devices. It also offers mobile apps for Android and iOS devices to secure internet traffic on the go.

NordVPN encrypts incoming and outgoing traffic to ensure confidentiality of the information. It supports military-grade encryption to secure the flow and exchange of information. Its CyberSec feature shields devices from malicious activities and online threats. Its DNS leak protection technology allows users to hide their online activities from their service providers at all time.

NordVPN diverts internet traffic through remote servers around the globe and allows users to hide their real IP address. Users can add up to 6 devices in a single Nord account.

NordVPN comes with a 3-days free trial period and a 30-day money back guarantee. Post free-trial period, it is priced on a monthly subscription basis.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

261 Reviews of NordVPN

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(190)

4 stars

(63)

3 stars

(5)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 261 reviews

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February 2019

Sébastien from Omnívoro

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

The VPN service that's featured everywhere and for good reason!

This software has been consistently reliable for my personal use and saved me various times. Once, because of an issue with the cable company, we couldn't watch the Olympics, so we resorted to watch an online stream without any hassle by connecting through another country. Another time, I realized I wasn't getting a fair price when watching the price multiple times for a flight ticket, so I went with NordVPN and compared from different parts of the world to get a better deal. It also happened more than once that I would want to display a website in English, but because of my current location, some websites decide to force the display in that local language. NordVPN was an easy fix in that case as you can choose to appear from almost anywhere in the world!

Pros

This is a reliable and affordable service. It logs nothing about your activity and allows up to 6 devices to be connected at the same time, which is handy to secure both home and work devices. They have servers in many countries (61 at this time), it can connect with the onion protocol, it is very secure (with AES-256 and double VPN), it can be configured with OpenVPN, it works great with P2P applications, it supports many different platforms (both desktops and mobile), the customer service is quick and efficient. It is frankly easy to set up (I have tried on Mac, Linux, Android and iOS without any issue). They even explain everything transparently in their FAQ and they have clear instructions on how to set the service on practically all types of devices that support VPN.

Cons

There really isn't much to criticize about NordVPN. I did notice that they now have even more applications available for download. There used to be no application available for Linux (even though it was fully supported through other means).

Some servers were actually very slow when using my cellular connection, but this can happen with any service and a slowdown is always expected. Since they offer many servers in different countries, I was able to quickly find some servers that work in my current location.

November 2018

Adam from University of Toronto, Department of Laboratory Medicine and Pathobiology

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2018

Essential tool for travelers

Really excellent. They usually have a promotion to get a multiple year deal. This is often the most economical way to get the service over the long term.

Pros

NordVPN is very easy to use software to protect your privacy online. Once installed you can easily encrypt all your online traffic via a variety of different servers in different countries and different protocols (Double VPN, Onion over VPN). You know that once enabled none of your traffic will be tracked by the network you are on or somebody trying to sniff your logins/passwords on unencypted public wifi. Note - if you are using google services even in incognito a lot of what you are doing can still be tracked via your log in/hardware id. So if you really need privacy remember to sign out of these accounts and use tools like Tor Browser to not be tracked.

You can install on a variety of devices (computer, tablet, smartphone) with one account and know that when you are using a free wifi service (e.g. hotel, airtport, coffee shop) all your communication is secure. You can also circumvent geoblocking if you want to watch your TV services in your home country but that may not be accessible if you are travelling in another country.

Cons

Routing thru an additional VPN layer can slow down connections, but most servers are fast, and if you get on a slow one you can easily switch to another server/country to try and get faster service.

Initial connection on PC can be a bit slow (20-25 secs). Not sure why. iPhone app connects within seconds to VPN server (5 secs).

January 2019

Karel from Dutchy Enterprises LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

Safe and Secure and Seamless

I'm proud to remember to have a VPN running when I'm on a public wifi network. The pricing is great and so is its ease of use so I am happy to renew my annual subscription when the time comes. By the way, this product is excellent for frequent flyers since the company has servers all over the world and your connection is always secured on airport wifi.

Pros

NordVPN makes it very easy to connect to the Internet securely. The quick connect button makes the choice for you to enjoy the quickest encrypted connection. The Internet kill switch is a great feature to ensure that your traffic is always encrypted and not suddenly unsecured when a vpn connection drops out. The pricing is great. The availability on many phone and computer OSes is great. It's all very much great.

Cons

It takes a little while for the app and desktop client to load, but that's just a matter of patience. The company claims that there is a strict no logs policy. I haven't researched if that claim has been validated by a third-party entity or if the users are just supposed to believe that. Many people have recommended this VPN product and I am still very much in support of this product, but the validity of the strict no logs policy is interesting to me and not worrisome. The most annoying thing is when I'm trying to access a website (especially Amazon) and I'm unsuccessful in connecting to it because the website won't allow me to browse anonymously since it recognizes that the internet traffic coming in stems from a VPN server. Maybe it's just a matter of trying another server that the website doesn't have on its blacklist.

December 2018

Margaret Ramsden from Toshiba

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Secured servers with fast connectivity followed by excellent customer support.

NordVPN in our office let us access to those clients and distributors where our restriction is limited. Orr in other cases when we have to secure ourselves from hackers or malwares, Nord plays an important role. Even it also let us access to those websites where the restriction have been limited in order to extract necessary information from those websites.

Pros

NordVPN has enormous lists of servers for almost all the regions of every state. One can favorite their specified servers and easily uses them whenever or wherever we want to. Their double vpn service and dedicated Ip's can also be bought which infact are the major productive benefits of using Nord. Nord is also compatible with almost all the devices and gadgets. It works efficiently for windows, mac or mobile gadgets.
Their pricing features are also very convenient and doesn't cost much and suits to several demands and usage.

Cons

Some of the websites tracks the location through GPS service which easily split the beans and reveals the original location and Nord can't do anything about it.
Even also, while working few of my favorite servers also got losts from the servers list, so it affects my work severely.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

April 2019

NordVPN

My overall experience with using NordVPN is great, because i can at least surf the web securely without being tracked my my local ISPs.

Pros

NordVPN is great to use all around, i personally use NordVPN to securely browse the internet. NordVPN has a lot of access point such as choosing which server in another country that i would like to connect and instantly i am connected. NordVPN features has no logs that keeps track of my websites that i have accessed or locations points, works with Netflix, and probably one of the best features that i have used and seen with NordVPN compared to other VPNs is that it has a kill switch; if in an event there is a network loss the NordVPN will prevent any other application from opening or loading via cellular network, or WiFi this is to any information from being stolen. NordVPN pricing is fairly simple its not outrageous amount per month, but its reasonable about that users can afford to pay monthly.

Cons

One thing i have found using NordVPN is that the internet speed isn't that great, its not super fast and not too slow, meaning i can watch 720p videos without any buffering , but as soon as i watch a 1080p then i notice the buffering to start every few minutes, this is me connecting to a server in the USA, so i would think it would be relatively fast.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Great VPN Service, Most of the Time

NordVPN is a great VPN and reasonably priced. It's worth mentioning that if you haven't subscribed to NordVPN before, you can likely find a steep discount online if you look for VPN rating sites as they usually offer crazy discounts for new subscribers. If you are expecting any kind of fast connection speed into Argentina from North America however, you may want to look elsewhere as in my experience the connection to Argentina is the one area where NordVPN lacks.

Pros

NordVPN is super easy to set up, and for the most part works very very well. When connecting to North America or Europe, I've found speeds to be good and the connection to be quite reliable. I've been using it for ~6 months now, and never had it disconnect on me which has been a pleasant surprise as I've usually experienced some kind of disconnection from other services I've used from time to time. The setup was ridiculously easy, requiring me to install an app for each device, input the credentials, and connect to my desired server. Very easy.

Cons

The only thing I have to complain about is that the connection speed is painfully slow connecting to Argentina. I periodically need to connect to servers in Argentina from North America, and the connection goes at a crawl (slightly better than dial-up internet speeds). I did reach out to support and their response was that the packets were being routed back and forth causing the slow speeds... and that there wasn't anything to be done about it. I was disappointed by this, however 99% of my usage of the VPN is not connecting to Argentina, so I'm still overall very happy with the service.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Great product, a little expensive but worth it

A great VPN that can be used anywhere with public WIFI, and at home. The added security is definitely worth the price, as security is much needed in today's world.

Pros

NordVPN does not collect logs or other user data, which is especially important in terms of keeping data safe. The connections are secure. They inform you how to connect (and they have a variety of connection options), so it is very user-friendly, even to those who may not have used a vpn in the past. There are tons of servers to connect to, and you have a lot of power in choosing what, where, and how you connect, which is a huge plus and not a feature on other VPNs.

Cons

Obviously internet speed will slow, and some connections seem to be slower than others. This can be fixed by switching connections, but it would be nice if more had faster speeds. They do consistently add servers, however. It is costly, but in the world of VPNs you get what you pay for so it is worth it here.

May 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

NordVPN

Pros

Great and Simple VPN Tool, allows to protect your computer and use it anonymously on the internet.
Prices are very accessible, support for for multiple servers in different countries.
It includes a P2P option, that prioritize the use of file transferring softwares such as the Bitorrent protocol.
It also supports multiple platforms and mobile devices, i used it on my Android TV without issues.
Had no issues accessing HBO content from other regions.
It support multiples devices under one single account, it also offers a NordVPN Chrome extension which is very simple to use.

Cons

Trial was changed from 7 days to 3 days due to widespread abuse, I think is more aligned of what the other VPN companies are currently offering

August 2018

Arun from Uzun + Case, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

August 2018

An All-in-one VPN solution for every device.

The extra sense of security when transacting with my personal documents and banking transactions. I have also had the benefit of experiencing greater internet speeds, especially on the mobile devices, since it prevents ads from loading up and using the precious bandwidth. Just knowing that there was an additional layer of security between me and a potential hacker outside provides me with an immense sense of relief.

Pros

Firstly, its ease of access. Once an account is logged into a device, all it takes is a single click and the software automatically chooses the best server and established an encrypted connection with the device.
Secondly, Its ad blocking capabilities. I was simply amazed at its ability to block ads in not just the browsers but also the apps, especially for mobile devices. This was especially a life saver for those apps that are over-run by ads.
Finally, The available speciality options. NordVPN provided me with speciality server access with features like dedicated IP, Double VPN, Onion over VPN and P2P. This is especially handy when I was looking for an extra layer of security to transact with my banks.

Cons

Sometimes the application glitches out when used on my android device. i.e., it tries to auto-connect to the closest/best server and for some reason just disconnects and goes back to its original state.
At these times I will have to manually go in and change the server to a different country for it to be able to establish a connection.

April 2019

Damilola from TechElite

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2019

Nord Vpn

Pros

My friend introduce Nord VPN to me and started using Nord Vpn has at 2017 and it has never disappointed me ever since, I used their 7-day free trial which was nice, I had to upgrade to paid version. Nord Vpn is cheap compare to the service they render, their monthly subscription is really affordable for me. Nord Vpn customer service reply to messages almost immediately because there was a time I had issue with payment their customer service service rectified on time.

Cons

Nord Vpn speed compare to some other top vpn in the market is undoubtedly slower and their 75% coupon is only for 3-year plans not everyone can subscribe to the 3-year plan that kind of offer is suppose to be extended to lower plans.

October 2018

Colby from Salesian

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

October 2018

One of the Best

Pros

NordVPN even though the name suggests they're based in Norway they are based in Panama. Panama has a completely uncensored internet and zero government surveillance. They never keep logs and it has a very easy to use and very pleasing to look at UI. Many servers for anywhere around the globe. If you're thinking about getting NordVPN in the US you even have more choices. You have speciality servers, you have double VPN servers, Onion over VPn Servers, Deticated VPns, and P2P VPNs.

Cons

The auto connect function is pretty hard to select a server that has a low usage percentage and also is close to me. The windows application has the most functionality, it has the most customization options. For mobile and Mac users there is little options to customize but it still is a great VPN for the average consumer who wants a clean, good, and secure VPN service.

February 2019

Sean from Lineup Systems

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great VPN for all around use

I use this both at my business and personally. In both instances, it is a great tool that gets the job done and makes browsing the web as well as working on the web much more secure and private. If for any reason you are seeking out a VPN service look no further as this is one of the best services for your money on the market.

Pros

Multiple machines can log in to one account
Very easy to use and get started with
Makes your connection much more secure
Great for both businesses and individuals looking for a more private web experience
Intuitive user interface that anyone can use with no previous knowledge of VPNs
Great value for the money

Cons

Every now and again you may disconnect from a network and as a fail safe, you will lose internet connectivity as opposed to your IP becoming exposed. While I appreciate this fail-safe it still does get to be a nuisance sometimes if you are streaming video or in a conference call

January 2019

Robert from Bed Bath & Beyond

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

NordVPN provides fully secured mask transmission of VPN services.

Pros

NordVPN consists of several of servers to choose. Almost servers for every country and their respective regions are available. We can also favorite our servers and then they'll appear in a different row so that we can choose them another time quite quickly and saves lots of time and effort. Their customer service is highly reliable and they highly entertain any issues of the customers. The service is secured and fully encrypted with additional benefits like Double VPN .

Cons

I have been using Nord for quite a time and it has helped in lot in several purposes. I have experienced that whenever I log in my desktop , I have to re-enter the account details again. This way it took me quite time to setup things. Another thing is that few of the servers disappears from the list and this way our work is quite disturbed.