About NordVPN

NordVPN is a computer security software designed to help businesses encrypt internet connectivity to securely access personal information using a virtual private network. It offers a kill switch module, which allows administrators to protect online data in real-time.

Managers can hide IP addresses to secure online identity, browsing history and other online activities while using public Wi-Fi. NordVPN enables teams to protect systems against phishing scams, malware content and distributed denial-of-service (DDoS) attacks. Additionally, operators can utilize the onion over VPN feature to secure devices against untrustworthy internet service providers (ISPs) and third-party breaches in accordance with the no-logs policy.

NordVPN provides split tunneling fun...


Read More

Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

689 Reviews of NordVPN

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(465)

465

4 stars

(173)

173

3 stars

(18)

18

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 689 results

October 2020

User Profile Picture

Kudakwashe from Courier City

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2020

Digital world and privacy

With AES-256 level encryption you can be granted a peace of mind a sense your secure connection away from hackers and government agency's.

Pros

When comes to privacy they is a lot of VPN clients that will promise you the world in terms of encryption and data security. Its not easy to choose which one is the best vpn client but NordVPN is one of the top clients one can choose due to the fact that its much cheaper than most software on the market compared against to the features it comes with. What i really love the most its support of online media streaming services and you can easy also configure it on most mobile devices running iOS and Android but the no brainer when choosing NordVPN will be the ability to have at least 6 simultaneous connection hence increasing the speed drastically.

Cons

NordVPN offers better discounts when you signup to a long term like for example 75% discount when you sin up for 3 years in advance, this can be bit tricky to some people because they wont want to commit to such a long period since the digital world is constantly changing. A vpn client that might be working today might end up not useful tomorrow.

Reasons for Choosing NordVPN

Its offers the top security and cheaper monthly prices than for example ExpressVPN which is the equal rival

April 2021

User Profile Picture

Aleksandr from ===

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Functionality

5.0

April 2021

Great vpn packed in somewhat troubled software.

It is ok. Reinstall it manually, write down the full set of packages it require for work (affect Win and mac only, mobile devices are fine to the best of my knowledge). use their DNS as an alternative to public DNS and especially (!) to the dns provided by your network providers, they are always full of ads and unwanted redirects. Take a look at their password manager. It is not quite clear why to use them instead of free keypass but who knows, may be this is what you are looking for.

Pros

A lot of endpoints across all the world. Clients for Win, MacOs, iOS, Android. Very intuitive and reach options, you may choose the tunnel type you want. Number of supplement software: password manager, cloud encryption, secure dns. As far as I noticed NordVPN goes very easy on the battery which is very important during the trips. NordVPN team puts a lot of efforts into making the exit nodes "clean", i.e. - keep them out of black/block lists. It is not always possible, of course, but at least they keep things under control. Quite a lot of documentations to set up nord vpn on most routers or smart devices. Speed is overall very good, depending obviously on country and area, but still - NordVPN seems not to attempt to save money on providing mediocre service, they really invest in hardware and wires. NordVPN withstand independent security checks and to the best of public knowledge they do not keep any records on user's activity. They were first to leave Russia which demand to keep records - that should mean something, right?

Cons

Well, on a flip side - there are a number of issues with the software. First of all, it is not quite stable. While session being established last until you switch it off, the application itself may just stop to connect, out of nowhere. Reinstall may not help. Appears that NordVPN install some additional packages that should be reinstalled manually. NordVPN software may literally kill your network connection after you disconnect from their service. It happens because it fails to restore the routes, reboot will help for casual customers while advanced may just restore the settings without reboot, but this is definitely not what you expect from "secure browsing". Support - is mediocre. You may wait for answer forever, periodically decline one more suggest to reinstall. To me - there is no support at all, at least for personal users. Things might be different for corporate, though. Software update on Apple device may fail with "unable to download" for weeks. Not sure how to fix that unless you are ready to install it manually downloading the package from their website.

Reasons for Switching to NordVPN

TunnelBear has issues both with exit nodes set, their stability, speed and software.

November 2019

Rob from Praktijk Klassieke Homeopathie

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

November 2019

Nice product but very poor customer support and no/bad connections

Privacy and security was an issue I tried to solve. Problems with updating, slow or no internet connection and poor customer service made me look for a different solution.

Pros

The benefits of this product are more privacy on the internet, the ability to block ads and the ability to use together with Netflix.

Cons

There are two definitive drawbacks: - Very poor customer support: they do not read e-mail, provide standard replies and generally give the impression they do not care about customers - Poor connection: more then once a day I do not have an internet connection when using the app on the phone or the laptop. Changing nothing but turn off the VPN created by NordVPN always solves the problem. This problem makes the software almost unusable en certainly unreliable. The other problem is that it is not compatible with all versions of Windows 10. I contacted support for this but they could not soklve the issue and could not care less.

January 2021

Claire from Claire McKay, LPC

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2021

Security while traveling

In general, good. As I mentioned above, I do have to pay attention to make sure it's activated but other than that, it adds a feeling of privacy and security that I really appreciate.

Pros

I started using NORD VPN while traveling a year or two ago when I realized that most hotel WIFI is not secure. I didn't want anyone accessing my financial or business information so I researched various options and decided on NORD. As far as I can tell, it works just fine. I do have to pay attention and make sure it's up and running. I also have it on my phone but rarely use WIFI on my phone outside of my house. When I do, I use the NORDVPN for security.

Cons

Not sure what causes it to "fall off" and not connect me through a secure network unless I tell it to. I'm not very tech savvy and it could be that all VPNs work this way. Today I realized I needed to update the app, reinstall and then I could once again turn it on. Since I haven't been traveling during the pandemic I'm been a little less concerned about using a VPN.

Reasons for Switching to NordVPN

TunnelBear seemed to drop off often and I had problems connecting at times. NORD feels more sophisticated and reliable.

March 2021

Timmy from Epic Software

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2021

Privately access data, monitor team connections.

This software is extremely easy to use. Once the client is opened on a desktop or mobile device and user-authenticated, your IP is bounced to a host country or location of your choice. The sensitive data that we send back and forth among team members is then obscured from all parties except those on either end. Great for secure communication between small, intensively-uploading and downloading teams.

Pros

I liked that I was able to securely send sensitive data with a single button click to connect with the client. I also found it useful to be able to see if my teammates were connected via NordVPN so that I could send them data with the assurance of encryption/security.

Cons

Only 25-30 countries are usable as VPN hosts. This is fine, but limits the amount of bouncing that the IP address can do. Users and admins are able to determine which hosts they allow or use.

Reasons for Choosing NordVPN

ExpressVPN did not have transferrable licenses or a competitive team-based pricing option.