All NordVPN Reviews

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Hanny

Design, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2021

Excellent Features. Not Always Reliable

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Vasilis

Verified reviewer

Program Development, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2021

An affordable VPN

It's an excellent VPN and is honest for its price.

PROS

Friendly interface, Kill Switch (it cuts internet when not connected to VPN), 5500 servers worldwide, works in desktop and mobile. NordVPN has a very competitive price and frequent updates. You'll have split tunneling, which means you can optionally choose which apps use VPN-protected connections. Onion over VPN for enhanced privacy and anonymity - that goes slow, of course, but onion goes slow by its structure. Some less popular functions are still included, like custom DNS or invisibility on LAN, and there is an option there to block ads and malicious websites. I didn't use that last one, but it might be tricky as it is unclear how it works, so I have it disabled.

CONS

Russia is out. They have 5500 servers, as they say, but there is not even one in Russia. Not everybody needs Russia; however, it's not there. Sometimes it's not connecting automatically on computer startup. However, if you have the kill switch enabled, it's not connecting until you enable it manually, so you're protected. 2- The Split tunneling seems that doesn't work with all apps. For example, I tried to let the signal connect directly but can't. The same problem is with some other apps. But that might not be NordVPN's problem because some 'foxy' apps like WhatsApp are build to bypass VPN and connect directly. 3 - They had one server hacked for one month. Press was pointing that as a substantial significant deficiency BUT, that isn't a problem at all. First of all, it was just one server out of 5500 servers which is equal to nothing. And - in the end, the majority of sites already have HTTPS, so what a hacker might see is, the IP [whatever] - is connected to [Amazon]. There is no sensitive information to be leaked.

Reasons for switching to NordVPN

For ProtonVPN, I wrote a review already; ExpressVPN is good but more expensive, and I had some issues with installation.

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Aleksandr

Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2021

Great vpn packed in somewhat troubled software.

It is ok. Reinstall it manually, write down the full set of packages it require for work (affect Win and mac only, mobile devices are fine to the best of my knowledge). use their DNS as an alternative to public DNS and especially (!) to the dns provided by your network providers, they are always full of ads and unwanted redirects. Take a look at their password manager. It is not quite clear why to use them instead of free keypass but who knows, may be this is what you are looking for.

PROS

A lot of endpoints across all the world. Clients for Win, MacOs, iOS, Android. Very intuitive and reach options, you may choose the tunnel type you want. Number of supplement software: password manager, cloud encryption, secure dns. As far as I noticed NordVPN goes very easy on the battery which is very important during the trips. NordVPN team puts a lot of efforts into making the exit nodes "clean", i.e. - keep them out of black/block lists. It is not always possible, of course, but at least they keep things under control. Quite a lot of documentations to set up nord vpn on most routers or smart devices. Speed is overall very good, depending obviously on country and area, but still - NordVPN seems not to attempt to save money on providing mediocre service, they really invest in hardware and wires. NordVPN withstand independent security checks and to the best of public knowledge they do not keep any records on user's activity. They were first to leave Russia which demand to keep records - that should mean something, right?

CONS

Well, on a flip side - there are a number of issues with the software. First of all, it is not quite stable. While session being established last until you switch it off, the application itself may just stop to connect, out of nowhere. Reinstall may not help. Appears that NordVPN install some additional packages that should be reinstalled manually. NordVPN software may literally kill your network connection after you disconnect from their service. It happens because it fails to restore the routes, reboot will help for casual customers while advanced may just restore the settings without reboot, but this is definitely not what you expect from "secure browsing". Support - is mediocre. You may wait for answer forever, periodically decline one more suggest to reinstall. To me - there is no support at all, at least for personal users. Things might be different for corporate, though. Software update on Apple device may fail with "unable to download" for weeks. Not sure how to fix that unless you are ready to install it manually downloading the package from their website.

Reasons for switching to NordVPN

TunnelBear has issues both with exit nodes set, their stability, speed and software.

JayAnne

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2023

Cancellation of Service

AWFUL. Please look at the CON description.

PROS

It is fairly easy to use once installed.

CONS

I had a very specific issue with Nord VPN. We purchased the NordVPN + NordPass and were required to pay 1 year upfront which we did in January 2023. Then in August 2023, I tried to login and it said our subscription ended. I thought that was odd since we paid for 12 months. I contacted customer service. They explained that they had suspended my account (without notice) and will terminate it completely. I asked why that was the case. They responded with a canned statement saying that their automated tools have suspected "web scraping or other activities" that violate their software agreement. Not a tech person here, so I have no idea what that means and became immediately concerned that my account had been breached. I asked them to investigate if the account had in fact been breached and if someone else had my account credentials or suspicious logins through Nord. They responded that they will not refund and the account is suspended indefinitely. Then I asked about the investigation to find out if there was an actual breach and they did not want to investigate. I do not feel security or customer service is top on their priority. I suggest a different VPN service that has a little more transparency.

Reasons for switching to NordVPN

Poor customer service. They refuse to investigate a suspected account breach.

Ismael

Business Supplies and Equipment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Protect Your Data with NordVPN

PROS

In recent times data has been very important commodity to cyber attackers. There is therefore need to protect data and personal information at all cost. NordVPN is therefor a must have software for any business working with networks. The best feature in this tool is real time threat monitoring ability. This ensures our computers are safe 24/7 without attacks from any viruses, malware or cyber bullies attacks. It also have a great and powerful data encryption tool that only allows the authorized personnel's to access. This software is also very affordable.

CONS

I really don't have any problem with NordVPN. has meet our security needs to date.

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Ngala Emmanuel

Verified reviewer

Graphic Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

It's worth using

NordVPN helps me gain access to websites and services that are limited to only certain zones. It also protects my presence only from hackers and malicious tools that can possibly compromise my data.

PROS

The reason why I'm very likely to recommend Nord VPN services to my peers is because it actually works well. I've been using this software for over 2 years now and I don't see any other VPN that outbeats it.It helps me to accomplish several tasks online and get access to services that originally I couldn't. The application offers a couple of cool features that really enhance browsing security.For example, I can connect to more than 3 different locations at once, and there is an option that automatically disconnects me from the internet whenever I reboot my PC. This potential stops trackers from tracking me even apps in the background.It's a really amazing VPN to use.

CONS

I haven't got any criticism regarding this software. I still use it today because it works well.

Reasons for switching to NordVPN

I will say, that CyberGhost performs at an average rate compared to NordVpn. For example, CyberGhost is not consistent in terms of speed and I find its user interface a little complex to be comfortable with. It's a bit cluttered.

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Kudakwashe

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Digital world and privacy

With AES-256 level encryption you can be granted a peace of mind a sense your secure connection away from hackers and government agency's.

PROS

When comes to privacy they is a lot of VPN clients that will promise you the world in terms of encryption and data security. Its not easy to choose which one is the best vpn client but NordVPN is one of the top clients one can choose due to the fact that its much cheaper than most software on the market compared against to the features it comes with. What i really love the most its support of online media streaming services and you can easy also configure it on most mobile devices running iOS and Android but the no brainer when choosing NordVPN will be the ability to have at least 6 simultaneous connection hence increasing the speed drastically.

CONS

NordVPN offers better discounts when you signup to a long term like for example 75% discount when you sin up for 3 years in advance, this can be bit tricky to some people because they wont want to commit to such a long period since the digital world is constantly changing. A vpn client that might be working today might end up not useful tomorrow.

Reason for choosing NordVPN

Its offers the top security and cheaper monthly prices than for example ExpressVPN which is the equal rival

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Nabila

Verified reviewer

Investment Management, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

NordVPN help me to protect my digital footprint

This VPN is outstanding and it has achieved everything it promised in terms of a VPN. I use this app on a personal level, and it allows me to visit web pages in other states that are not available in my own country. It also allows me to watch Netflix from the United States and the United Kingdom in my own region. It has also aided me in my professional and personal endeavors.

PROS

I've been using this app for quite some time now, and I believe I can safely claim it's fantastic. I had used some free VPNs before buying this app, but they were ineffective and slowed down my link rates. Since I've had NordVPN, my link speed has been constant each time I use the app. The software also has a huge number of servers all around the world, which comes in handy if you want to stream Netflix or other apps in different countries. The NordVPN customer service team is also quick to respond and will guide you through any issues you may have. It is also quite user-friendly, simple to use, and fast. It can also bind up to five computers at the same time.

CONS

To be honest, I have no complaints or critical remarks about NordVPN. I've been using this app for a long time, and they've always achieved everything they promised in terms of a VPN. I don't have any complaints about NordVPN right now.

Reasons for switching to NordVPN

ExpressVPN is not stable and my connection is constantly interrupted.

Salvador

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

I put my digital trust on NordVPN

PROS

Easy to use. It's not too expensive. And the peace of mind it brings me that it's keeping my devices safe.

CONS

I haven't found anything that I dislike.

Reasons for switching to NordVPN

Because it is highly recommended by alot of trustworthy media developers.

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Tameem

Verified reviewer

Real Estate, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Stable and Safe Connection

PROS

It provides a secure connection with a strong and stable IP address

CONS

Sometimes the connection speed can be really slow if the website was complicated

Reasons for switching to NordVPN

CyberGhost is not working with all types of platforms

Mike

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

NordVPN - just don't waste your time and mony on the others. NordVPN is the best.

It sits on my taskbar doing its job exceptionally well and takes up no space at all.

PROS

It could not be simpler to use - it really is obvious what ti do.

CONS

None at all. I'm so pleased I bought into NordVPN

Reasons for switching to NordVPN

Surfshark slowed my computer down so much I had to ditch it.

Dmytro

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Why I choose NordVPN

I do work online (web developer) so I need a high level of security and constant protection on all my devices (phones, tablet, laptop). I also travel a lot, and I have had some negative experience with fraudulent Wi-Fi access points at the airport. I lost some money at the time, but NordVPN took care of this now and never again had such problems. The company has a good reputation and gives the best monetary results.

PROS

I work online, so VPN is a necessary tool. I have used and compared many, but my choice is Nord VPN, because: 1. Connection speed is higher. No other VPN provider could achieve the same results. 2. Fast support that wants to help, unlike some others VPN providers. Support for NordVPN solved all my problems quickly 3. A simple and convenient interface on mobile and desktop and OS that I use (Windows, Android, iOS) 4. Great price if you go for a long-term deal.

CONS

The speed of Netflix was not very high, but when I talked to customer support, they told me which VPN server would work for me, and that helped.

Reason for choosing NordVPN

I used all of them and made my own test to check which one would give me the best overall results (speed, number of devices used, simple settings, reputation). NordVPN showed the best results.

Reasons for switching to NordVPN

HMA has terrible support that cannot solve even small problems. The VPN connection may disappear and you will not even notice it. The speed on the servers I need to use in (HMA and VyprVPN) is slower.

Hayden

Arts and Crafts, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Nord VPN: the MVP of VPNs

PROS

The pricing plans are a big draw with this product, you choose how long you want to commit, and the pricing for each plan is more than worth the quality of the product and service received. Also the support is top of the line, offering constant live chat and a ticketing system, that is eager to help, expedient, and professional. The breadth of servers to choose from is another major draw, and the ones I've tested, for things such as streaming Netflix from foreign countries, is surprisingly fast compared to NordVPN's colleagues, and especially free VPNs or even the VPN offered with quality virus protector's like Norton, which I has reviewed positively as well. Part of that is it's quick connect feature, which finds and connects you to the server with the fastest speeds available. But the long distance speeds are impressive at well, I've even heard of people's downloading speed INCREASING when connecting to far away countries. NordVPN...It is truly all it is chalked up to be.

CONS

This is a product, one of those rare of it's ilk, that in comparison to it's colleague products I cannot find faults. It did everything I wanted it to in spades, and then some. It excels in every department and was development with the tenderest of care. Place trust in it's unanimous praise, and if you do experience issues, know that they will be there to quickly offer assistance any time of the day. Granted, I'm saying all this but am currently running a free trial, however I am very likely to be purchasing a long-term plan, and encourage you to do the same.

Reasons for switching to NordVPN

The built in VPN for Norton Security was impressive, but not nearly as fast and feature heavy as everything offered by NordVPN, and based on the high praise I've experienced both online and from my trusted friends, I had to see for my self what the hype was about. The hype is deserved.

Harshpreet

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2021

A great option for both protecting and securing yourself on the internet.

My overall experience has been great with NordVPN. I am still a fan and continue using it. It offers a lot of features and their support is great as well! A lot of new features are being added, so I really like the good results that I have been getting from them! I also like that I have the option to install the same on my phone and other devices as well.

PROS

I like that I have the option of choosing multiple server locations! Being a tech person, that comes really in use! It has a really handy windows application as well! I also love that it uses the latest technology out there, so my data is actually safe!

CONS

I have noticed that sometimes the interface on this is a bit slow. It is a bit more expensive than other competitors as well, and not all servers have the best speed.

Reason for choosing NordVPN

I choose NordVPN, because, at the end of the day, the safety of my data is the topmost priority for me. And NordVPN, does that job with perfection and nothing I would change about that!

Walter

International Trade and Development, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2020

One of the better VPN products but not the best

Even though we have a relatively fast internet service (200Mbps), our internet access and usage speeds were substantially affected while using the VPN services. Technicians from our internet provider recommended that the Nord VPN service be disconnected unless really needed. However, when using other VPN providers we found that our internet speed was affected to a lesser degree than when we were using Nord VPN.

PROS

Very comprehensive product with a very extensive number of servers around the world to offer a very effective array of options. Great number of features available if needed.

CONS

Considering the options available for VPN services, Nord VPN is quite expensive and the use of the services can be somewhat daunting. Our experience was that regardless of which server in the multiple countries available, the service affected our internet speed quite substantially.

Reasons for switching to NordVPN

At the time we were searching for the best VPN service available and Nord VPN had a good promotion available.

Oğuz

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2020

BEST VPN

To summarize it's a great VPN program. Prices of it are very cheap and affordable. Even if your country blocked vpn providers NordVPN gives you a freedom with special IP's for restricted countries. I recommend it to everyone.

PROS

First of all NordVPN has a lot of servers from all over the world. It has different types of servers like P2P, Obfuscated and Double VPN. I think the best feature of is double vpn because it's even more secure when you connect over two different countries.

CONS

Every time you close the app it sign outs automatically and you have to re-login every time when you enter the program. And it takes time. I think it should be fixed.

Reasons for switching to NordVPN

The 3 year special plan of NordVPN is more affordable.

Jenn

Oil & Energy, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

My Review for NordVPN Software

My overall experience with NordVPN has been a pleasant one. The software does what it supposed to do which is mask your personal IP address.

PROS

First of all, the initial set-up of the software was extremely easy. Some software can take awhile to download but NordVPN was quickly download on my computer. Once, I started using the software some of the things that were a plus was the choices of locations, the ability to pause the service for 5-20 mins, and the software is very easy to navigate.

CONS

There are times when you choose a specific location, that it takes up to a minute to connect. Usually, it only takes about 15 seconds to connect to your location so that's something that should be improved.

Reasons for switching to NordVPN

Tunnel bear did not have a lot of locations to choose from so their options were limited.

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Reginald

Verified reviewer

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

The last VPN you ever need, NordVPN.

In conclusion, NordVPN is feature rich, simple, yet powerful tool that will take care of all your safe and secure online browsing needs. It’s a once spot shop for those who are looking to browse anonymously and safely. With their wealth of features and tiered pricing system, you’ll be able to custom tailor a package for your exact needs hassle free and get on with your life and work without the worry of external threats.

PROS

Price: Compared to other VPNs out their NordVPN is very reasonable and quite honestly may be underpriced for the number of features and the level of protection you get with their software. They offer a 3 tier pricing system starting at $3.99 mo/ and topping out at only $5.99 mo/ Server Choice: NordVPN offer over 5,000 High speed servers in 59 different countries for you to choose from. Features: Since NordVPN is a product offered by a larger company Nord Security, it makes it easier for them to pack software like this with additional features you may not get with other companies such as “Auto Kill Switch” if your accident disconnected. Or special P2P and Tor VPN servers. Security: Nord never tracks or collects any of your data. Their ‘zero log policy’ is as advertised. They log ZERO % of the activity that passes through their servers. Additionally, they use double layer encryption on both ends of the connection known as multihop authentication to better protect their customers.

CONS

The only real con that came with NordVPN was in part their customer service, which was good, however it’s all web based live support and FAQs. There’s no phone support for those who rather speak to someone to resolve any issues they may be having.

Reasons for switching to NordVPN

More features and cheaper options.

Patrick

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

A Must Have!

The internet is the way it should be when i am running my NordVPN. Not worried about sites tracking me. NordVPN Solved that! Not worry about ending up on some suspicious site and entering my information and being a victim, NordVPN Solved that.

PROS

Security $ Peace of mind! I use NordVPN for gaming when i am on my PC. I play professionally everyday and over the years we have some bad apples come along and start DDoS our IP Address and Just flooding my router just so they could kick me off line. I got tired of always turning off my router and waiting like 20 minutes for a new IP and just going through the headache of it all. I found NordVPN when i needed to mask my own IP and get the protection i needed to continue to enjoy my gaming experiences and thats what they offered me. I enabled NordVPN on my PC and never been kicked off since. I feel more safe now knowing its something i no longer have to worry about. I also use NordVPN for my everyday internet searching and website visiting to feel a bit better about my personal information not being so easliy found out and sites using my information to tailor their ads towards me.

CONS

At first its a little complicated to get it fully working and installed correctly but the newest version is pretty much a install and it does everything else for you. no complaints and i been using it for a long time now ..You forget you even have it on and when you start your computer up it auto starts it self so you never forget.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed February 2022

A great VPN choice

PROS

NordVPN is very easy to set up and use, once installed it's as easy as an on and off switch. The interface gives Nord a very unique look for a VPN.

CONS

The chrome extension was something we used the most but there have been many bugs lately where it would not think it was already running or it would sign us out at random times. The connection of the VPN can be slower than normal at times.

Reasons for switching to NordVPN

Price.

User Profile

Karel

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2019

Safe and Secure and Seamless

I'm proud to remember to have a VPN running when I'm on a public wifi network. The pricing is great and so is its ease of use so I am happy to renew my annual subscription when the time comes. By the way, this product is excellent for frequent flyers since the company has servers all over the world and your connection is always secured on airport wifi.

PROS

NordVPN makes it very easy to connect to the Internet securely. The quick connect button makes the choice for you to enjoy the quickest encrypted connection. The Internet kill switch is a great feature to ensure that your traffic is always encrypted and not suddenly unsecured when a vpn connection drops out. The pricing is great. The availability on many phone and computer OSes is great. It's all very much great.

CONS

It takes a little while for the app and desktop client to load, but that's just a matter of patience. The company claims that there is a strict no logs policy. I haven't researched if that claim has been validated by a third-party entity or if the users are just supposed to believe that. Many people have recommended this VPN product and I am still very much in support of this product, but the validity of the strict no logs policy is interesting to me and not worrisome. The most annoying thing is when I'm trying to access a website (especially Amazon) and I'm unsuccessful in connecting to it because the website won't allow me to browse anonymously since it recognizes that the internet traffic coming in stems from a VPN server. Maybe it's just a matter of trying another server that the website doesn't have on its blacklist.

William

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

For ease of mind

Since NordVPN is a daily driver for me and I travel a lot, the ease of mind when using or accessing secure and sensitive data across the Internet is a big plus for me. Before Nord, I would never use public WiFi systems but now I am confident my data and personal information is protected across the board.

PROS

The interface is clean, intuitive, and polished. The ability to select the country/location where you want your IP address shown is very handy to have as a feature. I'm equally impressed that when my connected device is asleep and I wake it up, the VPN connection kicks right back in without a hitch; no need to re-establish a connection similar to how hotel wifis/hotspots make us do. In over 3 years, I honestly can't think of one time where I was disconnected or kicked off - that is an amazing feat in itself! The price model for Nord is very competitive and I've been fortunate to take advantage of some great introductory deals in the past. I use Nord almost daily and it's one of my most used software apps on ALL of my devices.

CONS

Other than the persistent advertising for additional features (Cybersec as an example) I really can't complain about anything - it's a very professional product.

Alberto

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

The Ultimate Solution for Online Security and Privacy

PROS

NordVPN is an excellent software that offers a wide range of features to ensure online security and privacy. Here are some of the best things about NordVPN:Advanced encryption and secure protocols to protect online activities.Double VPN function for an extra layer of security.Customizable firewall to block unauthorized access to the system.Financial data protection to secure sensitive financial transactions.Threat intelligence to identify and block potential cyber threats.User-friendly interface and easy-to-use software.Overall, NordVPN is an excellent software that offers a comprehensive suite of security tools to protect online activities and ensure online privacy. I highly recommend it to anyone looking for enhanced online security and privacy.

CONS

While NordVPN is an excellent software with many great features, there are a few potential downsides that should be considered:Speed: While NordVPN offers fast connection speeds, some users may experience slower speeds when connecting to certain servers or locations.Limited P2P servers: NordVPN has a limited number of P2P servers, which could be an issue for users who frequently use peer-to-peer file sharing services.

User Profile

Margaret Ramsden

Verified reviewer

Consumer Electronics, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Secured servers with fast connectivity followed by excellent customer support.

NordVPN in our office let us access to those clients and distributors where our restriction is limited. Orr in other cases when we have to secure ourselves from hackers or malwares, Nord plays an important role. Even it also let us access to those websites where the restriction have been limited in order to extract necessary information from those websites.

PROS

NordVPN has enormous lists of servers for almost all the regions of every state. One can favorite their specified servers and easily uses them whenever or wherever we want to. Their double vpn service and dedicated Ip's can also be bought which infact are the major productive benefits of using Nord. Nord is also compatible with almost all the devices and gadgets. It works efficiently for windows, mac or mobile gadgets. Their pricing features are also very convenient and doesn't cost much and suits to several demands and usage.

CONS

Some of the websites tracks the location through GPS service which easily split the beans and reveals the original location and Nord can't do anything about it. Even also, while working few of my favorite servers also got losts from the servers list, so it affects my work severely.

Aymeric

Program Development, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2021

Worst Experience Ever

After a reboot of my computer, the login didn't work so I contacted customer support. I had bought a license for each of our employees at the time (4) and was going to upgrade to 11 more for my new company. Simply because I could not prove the exact date of purchase AND the amount paid back in 2019, the agent [SENSITIVE CONTENT] refused to reconnect my account with my new email. Nothing was asked about my ID in order to move forward. 'computer says no' type of guy... very disappointed by the poor service after all these years and will instead switch to Proton for better security anyway.

PROS

Not much tbh: server always slow to load especially when travelling abroad

CONS

Customer support is hopeless, not ready to help at all.

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