--- title: "NordVPN Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NordVPN. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NordVPN is a good fit for you!" source_url: "https://www.softwareadvice.com/security/nord-vpn-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Computer Security Software](https://www.softwareadvice.com/security/) / [NordVPN](https://www.softwareadvice.com/security/nord-vpn-profile/) / NordVPN Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/security/nord-vpn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/security/nord-vpn-profile/alternatives/) # NordVPN User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,393 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 971 reviews (70%) - 4 stars: 346 reviews (25%) - 3 stars: 51 reviews (4%) - 2 stars: 12 reviews (1%) - 1 star: 13 reviews (1%) ### Most mentioned pros - The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. - I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. - Allows you to easily admin the entire company by setting special gateways, groups and access to specific features within the control panel. ### Most mentioned cons - The cost and lack of a free trial can be prohibitive for users that don't have a large budget and certain features can be difficult to understand for beginner users of the service. - not sure the renewal costs will mean that i would not continue using after introductory offer periods. - Limiting one thing is sometimes the DNS leak warning on certain servers. When that happens I’ve had to manually run checks and switch to other servers. ## NordVPN customer reviews Showing reviews 1-25 of 1,393 (page 1). ### Flexible VPN with Smart TV and Firestick app - Overall rating: 4/5 - Reviewer: Lance C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to download app to smart TV, phone, computer, firestick, and other devices. Ability to connect to servers in almost any country. #### Cons App auto-logs out on smart TV and requires a lengthy 2-step verification process to log back in, which is a hassle. --- ### The Best VPN There Is! - Overall rating: 5/5 - Reviewer: Cameron T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. #### Cons I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online. --- ### Great for Privacy and Security - Overall rating: 5/5 - Reviewer: Anamaria D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Nord VPN comes highly recommended in the online space, especially by content creators. It does exactly what promises and is an excellent protection tool for your devices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When it comes to browsing safely, there's no better tool to keep you protected such as Nord VPN. Even if you don't use it to access local websites it still protects your data and keeps your browsing anonymous. #### Cons The price is higher than other similar tools. #### Reasons for choosing NordVPN Better protection. --- ### Straight forward VPN for a reasonable cost - Overall rating: 4/5 - Reviewer: Bradley W. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I recommend it. Cheap. Easy to use. Comes with validation evidence that it’ll do what it’s supposed to do. Can’t fault it other than speed deteriorating if connected to one server for long periods (days). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ease at which it allows you to connect to a VPN to secure your connection is excellent. The cost is great, but it did take a long time to find the voucher code/subscription combo that gave the best (lowest) monthly cost. Once sorted though, there were no billing issues and the product just works out of the box. The interface is easy to use; just click to connect. I’ve never had to contact customer support, which is a positive as it confirms it’s intuitive design. #### Cons The speed deterioration of connections and VPN blocking by some sites/tools can become a frustration. You have to be constantly mindful that your using VPN, and therefore if an app or website responds unexpectedly, you have ti disconnect and do your work, then reconnect. The new timed paused feature makes this easier. --- ### Superb and reliable VPN which doesn't slow you down - Overall rating: 5/5 - Reviewer: Will B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A reliable and secure VPN which works hard to keep all your devices safe online, when abroad or using public wifi. It also looks out for dodgy websites which is super helpful and keeps your business data secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NordVPN is an amazing and trustworthy VPN which can be bundled with a variety of other Nord Products seamlessly. This VPN is advertised widely and supported by a range of brilliant content producers on YouTube, who vouch for its usefulness when travelling abroad or on public wifi. I too enjoy how secure it makes you feel when surfing the web or entering password information. #### Cons The free trial is very useful but it should be made clearer that it is for the yearly subscription. The aggressive discounts also skew the real pricepoint, but I understand this is just a marketing decision. --- ### Great for personal use. - Overall rating: 5/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price. #### Cons Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods. --- ### NordVPN is reliable - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall NordVPN has been a very good software to ensure I get stable (most of the time) connection while protecting myself. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to turn the vpn on and have options of so many different locations to choose from. #### Cons On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure. --- ### 5 years of use and practivally no problems - Overall rating: 4/5 - Reviewer: Stuart A. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I´ve been using NordVPN for more than 5 years now and I would highly recommend it. I use it to reach home via the internet and keep my browsing secure and private #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The general ease of use and security. Being someone who live abroad, being able to use a relaible VPN to connect to certain thinga back home makes all the difference. Plus, the added security is always a good thing. #### Cons The app can misbehave at times on older computers; this includes getting locked in loops and lagging. However, these instances are few and far between. --- ### NordVPN Review : Protection, Privacy and Streaming - Overall rating: 4/5 - Reviewer: Hicham M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience with NordVPN has been good, mainly used for streaming and protection, it gets the job done. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros One of the most important features a vpn should have is obviously fast speed, and NordVPN has that, which makes thinks like streaming for example really enjoyable. The software is not expensive, and having the possibility to do plans is nice. Friendly UI, nothing complicated. #### Cons Although getting a yearly plan or similar is very beneficial, renewal pricing is significantly higher. There is a limit of concurrent devices that can use it. --- ### In NordVPN I trust - Overall rating: 5/5 - Reviewer: LISA C. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a positive experience with NordVPN. I trust them to take care of stuff that I don't even understand. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I don't understand much about this type of stuff. I'm glad I trust in NordVPN to cover all the bases and protect from harmful sites. #### Cons I don't always understand all the aspects of how people can gather info through a backdoor to collect data for malicious reasons . --- ### NordVPN and the wonders of cloak mode - Overall rating: 4/5 - Reviewer: Evandro Cláudio M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wanted to use Nordvpn because of the cloak mode for websites that block vpn. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The fact that it has an feature that allows website to not detetec that you're on a vpn proxy connection is super #### Cons The prices are exorbitant but for that cloak mode it's kinda worthy. #### Reasons for switching to NordVPN The cloak feature is fire, I mean entering a website that block's vpn without suffering. --- ### Good solution for online safety - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered NordVPN added value to my business. I was able to access services when abroad that are otherwise geo-locked. This is my main use, but its always nice to have an extra layer of security when browsing the internet and downloading unverified files. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros NordVPN offers a wide choice of servers in a wide choice of countries to access. This adds an element of anonymity to browsing the internet. The download and upload speed is also pretty decent, which was a dealbreaker in other VPN solutions. #### Cons Some of the IPs I was assigned sometimes are blocked from certain servers due to other people's activities in the past. This is the only con I encountered. Some servers are abused and overused. #### Reasons for choosing NordVPN I got a huge discount on NordVPN. They also offered a moneyback guarantee if not satisfied. #### Reasons for switching to NordVPN PureVPN logs were seized by law enforcement. I switched to NordVPN because it doesn't fall under any jurisdiction. It's headquartered in Panama. --- ### It's worth using - Overall rating: 5/5 - Reviewer: Ngala Emmanuel S. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. NordVPN helps me gain access to websites and services that are limited to only certain zones. It also protects my presence only from hackers and malicious tools that can possibly compromise my data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The reason why I'm very likely to recommend Nord VPN services to my peers is because it actually works well. I've been using this software for over 2 years now and I don't see any other VPN that outbeats it.It helps me to accomplish several tasks online and get access to services that originally I couldn't. The application offers a couple of cool features that really enhance browsing security.For example, I can connect to more than 3 different locations at once, and there is an option that automatically disconnects me from the internet whenever I reboot my PC. This potential stops trackers from tracking me even apps in the background.It's a really amazing VPN to use. #### Cons I haven't got any criticism regarding this software. I still use it today because it works well. #### Reasons for switching to NordVPN I will say, that CyberGhost performs at an average rate compared to NordVpn. For example, CyberGhost is not consistent in terms of speed and I find its user interface a little complex to be comfortable with. It's a bit cluttered. --- ### Great vpn packed in somewhat troubled software. - Overall rating: 4/5 - Reviewer: Aleksandr S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is ok. Reinstall it manually, write down the full set of packages it require for work (affect Win and mac only, mobile devices are fine to the best of my knowledge). use their DNS as an alternative to public DNS and especially (!) to the dns provided by your network providers, they are always full of ads and unwanted redirects. Take a look at their password manager. It is not quite clear why to use them instead of free keypass but who knows, may be this is what you are looking for. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros A lot of endpoints across all the world. Clients for Win, MacOs, iOS, Android. Very intuitive and reach options, you may choose the tunnel type you want. Number of supplement software: password manager, cloud encryption, secure dns. As far as I noticed NordVPN goes very easy on the battery which is very important during the trips. NordVPN team puts a lot of efforts into making the exit nodes "clean", i.e. - keep them out of black/block lists. It is not always possible, of course, but at least they keep things under control. Quite a lot of documentations to set up nord vpn on most routers or smart devices. Speed is overall very good, depending obviously on country and area, but still - NordVPN seems not to attempt to save money on providing mediocre service, they really invest in hardware and wires. NordVPN withstand independent security checks and to the best of public knowledge they do not keep any records on user's activity. They were first to leave Russia which demand to keep records - that should mean something, right? #### Cons Well, on a flip side - there are a number of issues with the software. First of all, it is not quite stable. While session being established last until you switch it off, the application itself may just stop to connect, out of nowhere. Reinstall may not help. Appears that NordVPN install some additional packages that should be reinstalled manually. NordVPN software may literally kill your network connection after you disconnect from their service. It happens because it fails to restore the routes, reboot will help for casual customers while advanced may just restore the settings without reboot, but this is definitely not what you expect from "secure browsing". Support - is mediocre. You may wait for answer forever, periodically decline one more suggest to reinstall. To me - there is no support at all, at least for personal users. Things might be different for corporate, though. Software update on Apple device may fail with "unable to download" for weeks. Not sure how to fix that unless you are ready to install it manually downloading the package from their website. #### Reasons for switching to NordVPN TunnelBear has issues both with exit nodes set, their stability, speed and software. --- ### Very Secure VPN and Easy to Use - Overall rating: 5/5 - Reviewer: Ian B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a really good overall experience using NordVPN. We would recommend it to any company that is looking for more security layers for their network. The engineers were able to quickly learn the product and users had good feedback with its use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The administration console had great configuration settings and rules that our techs were able to setup and deploy pretty quickly. The users were able to install the vpn without too much intervention. It has helped keep our data and network more secure. #### Cons The installs didn't always work and the users login credentials had to be reset often for them to be able to connect. The downtimes for trouble shooting issues was longer than expected. #### Reasons for choosing NordVPN The ease of setup for users on their machines from NordVPN was a big factor in our decision to go with it. --- ### My honest opinion about using NordVPN - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros First, in my country, there are some websites we normally use to access to gather information like school related lessons on the internet to teach my students which in case I require a vpn service in order to access some of the websites that are blocked. Nordvpn gives me the option to freely access the internet without any restrictions whatsoever. The connection speed is blazingly fast even if the vpn server is located thousand of miles away from my location. Features like kill swtich are useful for me as to prevent me from using VPN service to some of the software that don't require it. I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times. #### Cons Sometimes, there are some issues that can surface if I am trying to connect to the server, like connection timeout in the midst of connecting. Some servers require more time than others to be able to connected. I also find the performance to be slow for the first time of opening it. Navigating through the app is okay at best. #### Reasons for switching to NordVPN Nordvpn gave me a killer deal that is way cheaper than expressvpn which is the main reason I switched to it. --- ### NordVPN when I’m out - Overall rating: 4/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I use NordVPN when working outside or travel to client. One click to protect and I feel safe sending files. #### Cons Connection drop sometimes when signal is low. I had to turn off and back on few times during project call. --- ### NORDS ARE STRONG, NORDVPN IS STRONGER. - Overall rating: 5/5 - Reviewer: Ian K. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I felt safe anytime i used my phone whether i was scrolling through memes, researching information, working, or even more personal work. What more could you want #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works best, works always. It protects you and your information even while harmlessly surfing the internet. #### Cons Theres a lot of advertising for it, but it works, so i can't be too mad at the advertising. Some of it is fun. --- ### Fast and reliable VPN - Overall rating: 5/5 - Reviewer: Jan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast and reliable VPN with support for multiple regions. #### Cons It's not a big con, but I see it logging itself out once every three months. --- ### My experience with NordVpn - Overall rating: 5/5 - Reviewer: Ahmed F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with NordVpn I can say that it is one of the best experiences and that it is my number 1 choice and that it is better than many programs with ease of use, simple interface and connection speed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The advantages of NordVPN include its ease of use, superior protection, and ease of registering an account, along with the speed of connecting to servers, with the presence of many countries that you can connect to via NordVPN, and many features, the most prominent of which is the ability to run the account on 10 devices. #### Cons I have not encountered any negatives in NordVpn yet. --- ### Free of malicious malware - Overall rating: 4/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. a pleasant experience and above all safe, there are no failures and their servers are fast as they promise from the beginning #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NordVPN has prevented me from downloading malware on my computer, putting all the information stored at risk, it detects malicious malware that wants to enter the system in time, it has reliable security that allows me to browse safely without fear of putting my data or information at risk, it provides a good connection speed without annoying loading times #### Cons everything is good and it has worked as it should correctly, I have no comments of displeasure or that they can improve --- ### Solid product but they will steal your money - Overall rating: 3/5 - Reviewer: Jacob W. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Product is great but customer service is terrible. I was 2 days late in canceling my subscription, but they refused to refund my money for the month even though I hadn't used the service in those 2 days and no longer needed it. They said it went against company policy, but that's really just an excuse to steal my money. Make sure you stay on top of your account if you purchase their product, or they will screw you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The product itself actually works fairly well most of the time #### Cons Terrible customer service, terrible policies. They will steal your money. --- ### NordVPN works - Overall rating: 4/5 - Reviewer: kev g. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Ease of use wherever you are throughout the world #### Cons Could enhance user experience with additional features --- ### The last VPN you ever need, NordVPN. - Overall rating: 4/5 - Reviewer: Reginald B. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered In conclusion, NordVPN is feature rich, simple, yet powerful tool that will take care of all your safe and secure online browsing needs. It’s a once spot shop for those who are looking to browse anonymously and safely. With their wealth of features and tiered pricing system, you’ll be able to custom tailor a package for your exact needs hassle free and get on with your life and work without the worry of external threats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Price: Compared to other VPNs out their NordVPN is very reasonable and quite honestly may be underpriced for the number of features and the level of protection you get with their software. They offer a 3 tier pricing system starting at $3.99 mo/ and topping out at only $5.99 mo/ Server Choice: NordVPN offer over 5,000 High speed servers in 59 different countries for you to choose from. Features: Since NordVPN is a product offered by a larger company Nord Security, it makes it easier for them to pack software like this with additional features you may not get with other companies such as “Auto Kill Switch” if your accident disconnected. Or special P2P and Tor VPN servers. Security: Nord never tracks or collects any of your data. Their ‘zero log policy’ is as advertised. They log ZERO % of the activity that passes through their servers. Additionally, they use double layer encryption on both ends of the connection known as multihop authentication to better protect their customers. #### Cons The only real con that came with NordVPN was in part their customer service, which was good, however it’s all web based live support and FAQs. There’s no phone support for those who rather speak to someone to resolve any issues they may be having. #### Reasons for switching to NordVPN More features and cheaper options. --- ### NordVPN user for 3+ Years both Professionally and Personally - Overall rating: 5/5 - Reviewer: Mark G. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Now having used NordVPN for the last 3+ years I can honestly say that we are very happy with our purchase and will continue to use NordVPN in the future. The ease-of-use has improved over the years and made using this VPN pretty quick and convenient. An added bonus over the years has been their increase of servers in countries which has helped us interact much easier with our clients. Finally on the home front, my wife and children use NordVPN on a daily basis and having become quite proficient with it. Actually have a few neighbors using it too. My wife who is not particularly computer savvy is completely happy using Nord every day while she is on the Internet. One of the reasons I am writing this has to do with the fact that our subscription to Norton renews in June and we were just having a discussion about the VPN last week as I asked if she wanted me to look at other options. Both she and my children agree we should continue using Norton for our home VPN service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company has been using NordVPN going on four years now. I also have been using NordVPN for my personal use at home. Prior to using Nord we had used two or three other VPNs at our company over the years with varying degrees of success. Before we decided on NordVPN four years ago we actually tested four different VPNs at the same time for 30 days before deciding on Nord. I don’t remember all of the reasons for picking Nord but all four VPNs stated they offered nearly the same features and functionality. I do remember how consistent NordVPN’s speeds were between servers. Also their customer support was crucial in getting our business. Our company has high bandwidth usage on a daily basis and we have had very few problems with our VPN. As Nord has incorporated new features into their platform we have had almost seamless transitions with the product. #### Cons As far as customer service goes I would like to say that we had some customer service blips in 2018 due to new employees on our part but these were quickly addressed and resolved and customer service has been great since then. #### Reasons for switching to NordVPN Ease of use, quality and consistency, customer service ## More reviews [Next reviews](https://www.softwareadvice.com/security/nord-vpn-profile/reviews/?page=2) --- NordVPN Reviews, Pros and Cons - 2026 Software Advice