ConnectWise SIEM vs Syxsense

RATING:

4.6

(44)

ConnectWise SIEM has 44 reviews and a rating of 4.61 / 5 stars vs Syxsense which has 61 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (44)
4.6 (61)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 12, 2023
December 12, 2023
Pros/Cons
  • Pros

  • The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
  • Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
  • Cons

  • Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
  • The only con is that it's too bad we need a service such as this.
Read all user reviews
  • Pros

  • We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element.
  • Some of the key features we love about Syxsense would be the Built in Remote tool, the Site health overview, and the easy to read dashboards.
  • Cons

  • Then, after the last update, it stopped. Also, I noticed that there was a box added to the recipents computer that shows when we connect and offers a disconnect option in the center of the screen.
  • This may be operator error but there seems to be a gap in assessing and deploying patches to machines that need them.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos