ConnectWise SIEM vs Teramind

RATING:

4.6

(44)

ConnectWise SIEM has 44 reviews and a rating of 4.61 / 5 stars vs Teramind which has 86 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (44)
4.6 (86)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 12, 2023
October 23, 2023
Pros/Cons
  • Pros

  • The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
  • Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
  • Cons

  • Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
  • The only con is that it's too bad we need a service such as this.
Read all user reviews
  • Pros

  • I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.
  • Auto calculation of productivity on the basis of classification of the software was good.
  • Cons

  • It's on the expensive side but you get what you pay for.
  • This program was a bit costly for us and there was times that we would not be able to see the activity for some reason.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos