--- title: "Proofpoint Core Email Protection Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Proofpoint Core Email Protection. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Proofpoint Core Email Protection is a good fit for you!" source_url: "https://www.softwareadvice.com/security/proofpoint-email-protection-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Security Software](https://www.softwareadvice.com/email-security/) / [Proofpoint Core Email Protection](https://www.softwareadvice.com/security/proofpoint-email-protection-profile/) / Proofpoint Core Email Protection Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/security/proofpoint-email-protection-profile/) Reviews [Alternatives](https://www.softwareadvice.com/security/proofpoint-email-protection-profile/alternatives/) # Proofpoint Core Email Protection User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 45 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 18 reviews (40%) - 4 stars: 21 reviews (47%) - 3 stars: 4 reviews (9%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Very robust interface with granular controls - I liked the amount of features and that it could also do link protection in emails. ### Most mentioned cons - there were some user interface challenges that made navigation and task execution a little less efficient. - Also really difficult to figure out all the settings to get the system to actual help filter out unwanted messages. - Unresponsiveness of technical support: we had experiences where the technical support is not as responsive as we would expect. When opening P1 tickets from the business's standpoint, PP's support would request to reduce the priority . ## Proofpoint Core Email Protection customer reviews Showing reviews 1-25 of 45 (page 1). ### Proofpoint Email Protection is a must have - Overall rating: 4/5 - Reviewer: Nate W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Proofpoint Email Protection was my recommended front line of defense for email delivery. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros One of my favorite features of Proofpoint Email Protection is TAP. This feature really goes the distance with protecting from malicious outside emails. #### Cons Proofpoint Email Protection can sometimes be hard to setup without a consultant. Especially with email message routing. --- ### Enterprise Level Email Protection and Filtering. - Overall rating: 4/5 - Reviewer: Adam D. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The prior product was no longer supported, and we were the victim of an email-based target. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick setup. Well regarded in the industry. Is actually very good at what it does. #### Cons Too many admin options, where one system can't set all the options. There is some overlap, and some missing features in each of the admin sections. #### Reasons for choosing Proofpoint Core Email Protection Matched the RFP, and was very well regarded. #### Reasons for switching to Proofpoint Core Email Protection The barracuda was no longer supported, and we were required to go out for RFP. --- ### Goverment Purchase government problems - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered A lot of flash not a lot of flare. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the product itself is an awesome tool when you are a JR Analyst working small individuals #### Cons The capacity for growth within the software leaves something to be desired. --- ### Good filter, not sure 'bout the digest report - Overall rating: 4/5 - Reviewer: Francisco Javier R. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We keep using proofpoint to keep our mail inbox clean and safe #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros Proofpoint keeps my inbox clean, that's certain and you can also create a rule to get rid of those annoyng providers and many other features. It's customizable so you can manage what you consider spam. #### Cons Once a rule was automatically created an all the comunication with one of our customer's domain was rejected, thus we almost had a sever incident with them but we managed to notice the problem and solve it on time --- ### Proofpoint - get your company email vulnerabilities under control - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great cloud based email protection. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to us, easy to integrate with your existing email servers, great assistance in setup, nice reporting features. #### Cons There is an issue with accounts that are not allowed sign-in when integrating with active directory. --- ### Proofpoint Email Filter - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is doing its job and filtering off what it is supposed to. I haven't had any issues with it and is working great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Proofpoint lets you finely tune your email filter so that you can figure out what will get Quarantined. It has prevented a lot of SPAM and Viruses from getting through. #### Cons I'm not the biggest fan of the User Interface layout. --- ### Some features don't work - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like that it filters out certain emails that may be of concern and I can look at them on a one on one basis. #### Cons It only ever lets me "release" emails. When I mark them as spam or try to delete directly in the Proofpoint program it never actually does anything. --- ### Email protection in the cloud - Overall rating: 4/5 - Reviewer: Tilmon H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros This solution has made a great benefit for us to protect and encrypt emails to and from our domain while using a cloud based service #### Cons AD configuration was difficult as well as allowing internal group email flow to continue --- ### Best mail protection - Overall rating: 5/5 - Reviewer: Tim Z. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered We have Proofpoint email protection, TRAP, TAP, and PSAT. They do a great job. We can pull emails from use with little effort and false positives are almost not a issue for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how well it works and the information/reporting I can get from it. #### Cons All the different sites I have to check. I wish all these products were in one site. Then it would save time. --- ### Best Email Protection In World - Overall rating: 5/5 - Reviewer: Beau K. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I could not be happier with our decision to protect our company. Cyber security isn't something we have to worry about anymore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this product is that I have not had any security concerns since using it. We have not had any hacks and spam emails are actually down which helps us focus on the important emails. #### Cons What I like least is that although we have not gotten hacked, we don't necessarily know what we are getting. We weren't getting hacked before, so it is an ambiguous process where we don't exactly know what they're doing for us. --- ### Proofpoint Email Protection - Overall rating: 4/5 - Reviewer: Clayton M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Obviously the big thing is it filters out unwanted emails from coming into my inbox. It is a must have sort of tool in any business enviornment. #### Cons I think it can be tricky to release the emails sometimes. I can usually figure it out, but sometimes it can take a minute. --- ### It gets the job done! - Overall rating: 4/5 - Reviewer: Jersson G. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Proofpoint does a great job of detecting spam and other malicious emails. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Proofpoint does a great job of filtering spam and malicious emails. It was easy to set up and it keeps our users safe. If our mail server goes down, we know we can count on Proofpoint to hold our messages until it comes back online. #### Cons The GUI isn't very user friendly, but I recently previewed version 6.0 (beta) and it looks very promising. Having said that, once you get used to the Proofpoint terminology and the overall navigation, you make things work :-) --- ### Worst Support and Terrible SPAM Filtering - Overall rating: 1/5 - Reviewer: Bob P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not pleasant, spent more time configuring the filter than should have. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The easy of migrating off of it to other functional Email protection solutions #### Cons The support takes forever to reach by phone and email. The Techs don't use common sense takes hours to get results. Most of the time you email support you get a canned response. --- ### Excellent software for reducing fraud, phishing, and spam emails - Overall rating: 5/5 - Reviewer: Jamison M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Love it, you should absolutely deploy this with your enterprise email platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've deployed this for a couple organizations and noticed immediate results. Phishing and other scam emails have all but stopped. Spam, spam is tough, what is a subscription and what is unsolicited... Proofpoint does a pretty good job separating out approved and unapproved emails. #### Cons Subscription emails that I DO want to received are caught in spam. This isn't that big a deal because I'm able to approve these to be delivered, but it can be difficult and frustrating sometimes. --- ### A great product and a firewall to keep you safe - Overall rating: 4/5 - Reviewer: Doolitha S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Overall I'm satisfied with this product. You should try it out since they give a trial version. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use and have a great customer support as well. UI are not hard to use, that's a plus. #### Cons I haven't faced any issues so there is not much to dislike this product. I think it was bit hard at configuring the first time but after that it was ok. --- ### Proofpoint Protection Review - Overall rating: 5/5 - Reviewer: Alanna O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Proofpoint email protection has overall done its job for us. Its advanced email fraud protection has significantly minimized the amount of phishing emails that come through and it's proven to be a very reliable source of security. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent threat detection, great policy controls, imposter email protection, very effective at blocking phishing, malware, ransomware, etc. #### Cons there were some user interface challenges that made navigation and task execution a little less efficient. --- ### One of the best - Overall rating: 4/5 - Reviewer: Ilario M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Good overall product; sometimes difficult to configure / customize, but surely one of the best in terms of update and protection. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy integration with Outlook 365, friendly management console #### Cons Difficult sometimes to customize or send request for mail analysies #### Reasons for switching to Proofpoint Core Email Protection Better product compared to price and features --- ### Gold Standard - Overall rating: 5/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered We love the product it's definitely the industry gold standard for email security #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very robust interface with granular controls #### Cons Classic admin panel is a little complicated --- ### Robust Email Security with Advanced Threat Protection - Overall rating: 5/5 - Reviewer: Kiran R. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Proofpoint's Email protection is excellent in identifying and blocking phishing attacks. It's Advanced Threat detection is big Pro. URL and Attachment analysis is real time and efficient. Reduces spam and huge plus for our organisation. Policy customisation and integration with other tools are great features. #### Cons Quarantine interface is bit complex to use and manage. I find nothing other than that at this point. --- ### Too many notifications - Overall rating: 3/5 - Reviewer: Wasif T. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Nothing. The good thing would be protection. #### Cons too many notifications, for everything. It's annoying --- ### Worth the price - Overall rating: 4/5 - Reviewer: Abhijeet J. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Provides superior spam and junk mail protection compared to the competition including default filters of M365 and Google Workspace emails. #### Cons Priced a bit higher than other products and require IT expertise for DNS changes. #### Reasons for choosing Proofpoint Core Email Protection We found good balance of efficiency and price #### Reasons for switching to Proofpoint Core Email Protection Proofpoint seemed more efficient with email filtering --- ### Proofpoint is one of the best products I have used for Email security - Overall rating: 5/5 - Reviewer: Tony S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My email security was so well handled, I decided to try proofpoint secure email which my users absolutely loved. I now check the proofpoint products first if I need any other type of product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many option for personalizing the amount of protection you get. I have yet to find something I could not block by tweaking the settings. Support is also very helpful in this regard. #### Cons Until you have used the controls for some time, it can seem overwhelming #### Reasons for choosing Proofpoint Core Email Protection Proofpoint offered the best protection for the best price, and the support is some of the best I have seen. I have been using these products (or similar) for 20 years, and i can honestly say Proofpoint is one of the best I have used. #### Reasons for switching to Proofpoint Core Email Protection Our old product was reaching end of life --- ### Great first layer of email protection - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User training and preventing accidental clicks is difficult. The filtering tools in Proofpoint do a great job at quarantining malicious messages from the user's inbox. The user may see the message in their quarantine digest, but the extra step to release it forces the user to think about the message before interacting with it. #### Cons The reporting tools lack the ease of use we find with other tools. It seems like the development team has put all their efforts into building a security solid product, and reporting is only an after-thought. #### Reasons for switching to Proofpoint Core Email Protection Proofpoint was easier to use and our clients were much happier with Proofpoint. --- ### PROOFPOINT , BETTER WAY TO PROTECT YOUR FORM FROM SPAMS AND PHISHING. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Ido like the power of the software to protect the endpoints from spam mails and phishing attack, but i recommend the UI to be little more user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Much better in terms of Spam detection and also link protection , It will scan any links in our incoming mail and check whether it's genuine. Earlier we were using Trend micro email security and i find proof point much better in terms of spam detection and protecting the endpoints form clicking on unwanted links in the mails. Since its a cloud product the loading time of the interface may take some time , at times i find the UI very run responsive but that will not be a issue as it will be temporary for some minutes #### Cons I can't say it as a demerit but what i dislike the most with proof point is that for quarantined mails bulk delete option is shown and sometimes some bulk mails getting listed in the quarantined folder needs to be deleted one by one. like if am getting multiple spam mails from a single mail id i should be given the option to deleted the same . But for our convenience they have given an option to hide those types. #### Reasons for choosing Proofpoint Core Email Protection I found this as the best in terms of spam protection and finding phishing attacks and also the ability to check each and every links in the email. #### Reasons for switching to Proofpoint Core Email Protection Because of a phishing attack and trend micro was not able to quarantine the spam mails. --- ### Peace of Mind with ProofPoint Essentials - Overall rating: 5/5 - Reviewer: Matt K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very good. The software simply does what it promises to do very well. We use it for email protection. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ProofPoint Essentials provides a complete line of email protection tools, such as simple spam protection, phishing protection, URL and attachment sandboxing, encryption, emergency inbox and archival. It is extremely effective and very little malicious email gets through. The daily digest reassures end users that they are not missing important emails. #### Cons The setup is a bit complex and requires at least one hour per installation, with MX record changes, transport rules, and setting up the profile. The provided PowerShell scripts for Office 365 help, but it still takes longer than I would like. #### Reasons for choosing Proofpoint Core Email Protection Proofpoint Essentials provided all of my email protection needs in one package, allowing me to manage everything centrally. ## More reviews [Next reviews](https://www.softwareadvice.com/security/proofpoint-email-protection-profile/reviews/?page=2) --- Proofpoint Core Email Protection Reviews, Pros and Cons - 2026 Software Advice