SecureWorks has done what they advertised that it would. It's' paid for itself by preventing a number of malicious attacks.

The process monitor client (RedCloak) for our servers has already helped with some attempted infiltrations through an Apache vulnerability a couple years ago. The IDS/IPS sensor works well and has prevented attacks on more than a couple occasions. The vulnerability scanner scans daily and gives us daily reports on internal systems.

The setup for the IDS/IPS and vulnerability scanning setup and customization is deeply complex. I wish it had more simplistic options for the more common setups and saved the complexity for higher end.

For security purpose this is the best tool, it tracks all the information and triggers alerts when something is not right. Its easy to use and user friendly.

No complains, every time they perform upgrades and add new features on the application.