All SentinelOne Reviews
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Stephan
Verified reviewer
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
SentinelOne the best Endpoint protection solution in a long time
Simply love this product, From its price to easy of deployment and integration
PROSI can't all the things i love about SentinelOne but some of them are as follows.The RollBack feature is simply awesome, and the Storyline makes threat hunting a breeze.
CONSOnly negative is that the Sentinel One mobile agent dashboard is not integrated into the main dashboard as yet. But its on its way
Reason for choosing SentinelOne
Simply better in every way
Reasons for switching to SentinelOne
Needed a find a more lightweight and bandwidth friendly solution
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Sentinelone, the perfect endpoint security solution
While weighing the merits and demerits of the software , we can always ignore the demerit which i have mentioned, since sentinelone being a endpoint security system the process of disconnecting from the network is a the better option to control the security breach and after analyzing why the issue happened we can either uninstall the software or try to reconnect the system to network.
PROSFor the past one year am using this product . What i like the most is its ability to find vulnerability in endpoint systems and sudden disconnection form the local network, which makes the other systems in the network safe. It even finds the scripts running in the endpoint and helps us to identify potential security breaches.
CONSBeing a cloud service sometimes the web login is not available and also the frequent updation of the User interface makes it really confusing . When ever a system is blocked from network and if there is no internet connection for the system its to much difficult to restore he network , only thing that we can so is to uninstall the software and then connect the network.
Reason for choosing SentinelOne
This product was recommended by our vendor and the decision to select the software was never a failure
Reasons for switching to SentinelOne
BETTER PROTECTION OF ENDPOINTS . ABILITY TO DISCONNECT THE ENDPOINT FROM NETWORK IN CASE OF ANY MALICIOUS ACTIVITY.SENTINEL DETECTS THE SERVICES AND PROCESSES IN AN ENDPOINT AND MAKES THE DECISION TO KILL THE VULNERABILITY AND DISCONNECT THE SYSTEM.
Mishan
Telecommunications, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed January 2023
Ease of use at a cost
Easy to setup and relatively easy to deploy using MDM
PROSThe product is very easy to setup, and in most cases, it auto-remediates and is a setup-and-forget-it system. however, does have a lot of kinks
CONSIt has false positives often, does not have a full rollback feature for mac. The worst part is the detecting engine has a lot of false positives
Reasons for switching to SentinelOne
The product was not designed with Mac users in mind.
Mike
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
Reliable and efficient endpoint detection
We wanted a better layer of protection for endpoints, something doing more than AV. SentinelOne fits this request as they are watching for more than malware, but also watching and monitoring behavior. We have this deployed on several thousand endpoints now and it works just the way we wanted it to.
PROSI like the way you can customize exclusions and alerts. I like the web console for endpoint management and the many options you have from there including taking an endpoint offline.
CONSNavigating the web console is slow when you have many agents installed. Typically an endpoint reboot is required when you make any changes like a new exclusion, enable/disable the agent. This is not convenient of practical. Identifying the actual file or process that is the source of an alert can at times be challenging.
Reason for choosing SentinelOne
Speed of deployment, the web console, accuracy of detection, and options to deal with threats.
Reasons for switching to SentinelOne
We felt Webroot was not being aggressively developed in regard to behavior analysis and threat detection.
Craig
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Tony the Tiger would say "It's GRRRRRRREAT!"
Perfect. Everything has just been perfect. It all started with your aptitude of communicating with prospective customers in a timely manner, which your competitors did not.
PROSWe love how transparent S1 is. We get ZERO complaints about the software blocking or causing other headaches. We like how accurate the matching is and the automatic remediation it provides.
CONSIt's not free (just kidding). There isn't really anything to dislike about the product. You all are on the right track and honestly the only EDR worth replacing Microsoft Defender with after it's all said and done.
Reason for choosing SentinelOne
Honestly it's been sometime now. I think we evaluated Crowdstrike as well.
Reasons for switching to SentinelOne
Where to start? Sophos was running so hot it was burning out system fans. Laptop keyboards were over 112F hot enough to sizzle finger tips. Sophos support was unwilling to address the issues and responded with "expected behavior".
Chris
Civil Engineering, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
S1 Review
Presales was great. No pressure purchase. Answered all our questions. Gave several demos. Support has been great. No major issues during deployment. Updates have gone relatively smooth. Regular communication about updates and new features.
PROSEasy to deploy. Agent is lightweight. Locked down our environment - internal pen-testers have trouble bypassing it. Has saved us a few times as users will be users and click on anything and everything. Has been rock solid for the past year. Happy with the purchase.
CONSSometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist. No automatic update for agents.
Reason for choosing SentinelOne
The S1 sales team was open and honest about their product. The Crowdstrike folks shit all over their competitors when we talked to them.
Reasons for switching to SentinelOne
Needed to move into next-gen AV
Brandon
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Software!
It does what we want it to do, which is protecting our endpoints. Its a lot better than legacy AVs.
PROSVery easy to use. Installation steps are easy to follow.
CONSWhen whitelisting something that was flagged, it does something weird to the file path. The actual file path isn't whitelisted. You have to go in and manually change it.
Reason for choosing SentinelOne
We liked SentinelOne more and the pricing was better.
Reasons for switching to SentinelOne
Bitdefender was slowing down our servers
Jonathan
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Made the Move
We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great.
PROSI really like the ease of use with the software and how accurate it all is. It makes our daily IT lives a lot easier.
CONSThe cost of the product is a bit much for the upper tiers, but overall justifiable to some.
Reasons for switching to SentinelOne
Inadequate functionality and not that great on reporting of us.
Casy
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Leading edge and best option for us
Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.
CONSThe additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.
Reasons for switching to SentinelOne
Was not getting the support, innovation and confidence I needed in a EDR product.
Timothy
Mining & Metals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
EDR Solution - Great Product
It is easy to use, rates extremely highly in The MITRE ATT&CK, and has been very effective for out business as an EDR security solution.
CONSIt labeled a lot of in house non-signed programs as suspicious, but with some exception mapping that was handled very easily.
Reason for choosing SentinelOne
It ha the best ratings in MITRE and most effective pricing for our business.
Eli
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Powerful, But Expensive in Time and Cost
Overall, I am happy with the product. It is more expensive than traditional antivirus, but the price adds peace of mind that our systems are protected.
PROSSentinelOne helps protect our systems from both known and unknown threats. The ability to rollback changes make the product more powerful than traditional antivirus solutions.
CONSDeployment of SentinelOne is definitely geared toward the experienced IT professional. The product takes time and experience to set up.
Reasons for switching to SentinelOne
We desired the features offered by net-gen antivirus solutions.
Ryan
Business Supplies and Equipment, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Great product, setup straight forward, and effective
Overall happy with our choice to go with S1
PROSThe responsiveness of the product to threats and ease of setup.
CONSAbnormal deployment for a particular server was an issue and support was lacking.
Reason for choosing SentinelOne
better bang for buck
Reasons for switching to SentinelOne
Better coverage
Daniel
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
SentinelOne is a great product
Overall, I would totally recommend SentinelOne as a product. there are a few things I would love for them to fix. but overall I believe they are one of the best.
PROSI am generally more technical. so, using SentinelOne's visibility feature you are able to hunt down events on your endpoints. and create alerts based off custom queries. this was very flexible, and I was able to find multiple issues on endpoints just experimenting with their query language.
CONSHelpdesk support sometimes was hard to deal with. alerting for custom rules was not very good.
Curtis
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
+1 for SentinelOne
Over all I am impressed with SentinelOne. They are continually looking at what they do and asking "Is there more that we can do with this data?" Not all of the ideas were ones we use, but they keep looking at ways to be more useful. In that process they have not lost view of the core objectives to find the bad software, its bad behavior, and kill it. If something is questionable it can track what it doe so that you can reverse it all later.
PROSThe AI and behavior based monitoring as well as the normal fingerprint. Visibility give you the ability to look at process story lines and see how a process was triggered.
CONSThere are some additional functions (like rogue devices) that sounded really neat, but they are not as useful to us as we thought they would be. We get too many notifications for them to be effective.
john
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Great product
This is so much more than your run of the mill antivirus software. It has improved our overall security posture 10x at least.
CONSNot really the software but a bit more training would be helpful. The software works great.
Chris
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
SentinelOne is a great product and keeps getting better
Superb. Minimal impact on administration side, it just works.
PROSConstantly improving, intuitive interface, gets the job done without much admin interaction, and has all the features you would want from an EDR product.
CONSThe things I feel are lacking are constantly being added, so they are in touch with the consumer.
Arthur
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Ease of use
Easy to setup and S1 automatically puts the device that is suspects is infected in network quarantine. Also like the rollback feature.
CONSWould like for it to have more days/months in history for threat hunting
Jacob
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Sentinel One Review
The Customer Service is top notch. Whenever we need help the support team is well informed about their software and are reliant in helping to solve issues. Sentinel One also is a strong anti virus that we've used to monitor and protect our endpoints.
CONSThe set up was a bit confusing and it can be a bit burdensome to learn how to properly use the software.
Pratik
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
SentinelOne Review
It's been great in most cases
PROSI like its Reporting, Monitoring and Alerting capabilities
CONSI think from an investigative standpoint, the deep dive search capability can be further improved.
Peter
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Safe and Secure
The best thing about this software is the peace of mind that comes from knowing I am protected from the bad guys. Our IT firm was able to offer this to us even though we are only a mid-size business due to having larger buying power through his other clients. Every so often we get a report from our IT company showing the results of detection and quarantine and from what I can tell we are catching things before they ever reach our end users as this is supposed to be the way it works.
Jessica
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
SentinelOne EDR
The product is easy to use and has a great and easy dashboard.
CONSIt tends to take up a lot of processing resources on a PC.
Wajji
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Best EDR Solution in the Market
User Interface - it is so easy to navigate through the site and control any device from the portal.
CONSBlocking and Unblocking Websites Feature needs some changes. I had a hard time blocking the sites.
Randall
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Sentinel One is a modern and excellent Security software
The software is very powerful and provides protection even for things you werent aware of.
CONSOnboarding can be confusing as the repos and documentation do not always line up
Zack
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Goodbye AV
SentinelOne has been a great product overall. It's detection and protection from all types of threats are top notch.
PROSSentinelOne delivered on it's promise to completely replace my old AV solution (Sophos). I wasn't looking to supplement Sophos, I was looking to get rid of it, and that's exactly what I was able to do. A lot of next gen endpoint protection solutions say they can replace AV completely, but in my evaluations, they couldn't. Add to this SentinelOne's ability to roll back from ransomware or other infections (if something magically makes it through) in a matter of mins, and you have a real winner.
CONSThe product is still relatively new so it's missing some features like ability to temporary disable an agent from the console, set custom uninstall passwords, etc. But none of these things are deal breakers and tons of new features are being added in each release.
Russell
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Endpoint Detection and Response that delivers what it promises.
Very positive, I am made aware of version changes, issues, threats, and configuration problems quickly, which allows me to address these issues immediately. I have been very impressed by this product and by their support.
PROSThe pricing is good for the quality of product you're purchasing, the detection is solid and picks up where other products might miss. Configuration and setup was intuitive and easy. Support has always been on top of whatever issues I have and resolves them quickly.
CONSSo far I have only had minor issues which their support has been quick to address. Thankfully we have had no major issues with it and it is working like it should!
Reason for choosing SentinelOne
Price, features, and support. Also, I found their reputation to be solid and their product demo to demonstrate that the product worked as advertised.
Reasons for switching to SentinelOne
Symantec cost close to the same and was much less robust and missed things that SentinelOne caught.