Mail Assure

RATING:

4.5

(29)

About Mail Assure

N-able Mail Assure is a cloud-based email security solution designed to help businesses secure incoming and outgoing emails. The protection and filtering engine uses machine learning to protect against various online threats such as spam, viruses, malware, ransomware, spear phishing, impersonation and more. N-able Mail Assure includes a built-in continuity service, which allows employees to read, send and receive emails in an offline mode. The solution offers a host of features such as data encryption, customizable dashboards, server security, usage history, log search and more. It enables users to view messages in quarantine and release, block or whitelist/blacklist them. Additionally, administrators can block attachments and various file extensions including Zip and ...

Mail Assure Pricing

Contact N-able for a pricing quote.

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Not Available

N-able Mail Assure Dashboard

Mail Assure Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Mail Assure

1 - 5 of 29 Reviews

User Profile

Adam

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

An excellent email security filter

Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

PROS

Highly configurable, very accurate spam stopper

CONS

I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

Reasons for switching to Mail Assure

Pricing, initially, but then once we switched we realised how much more advanced Mail Assure is.

Michael

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Reducing unwanted email by 98% instantly

I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

PROS

How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

CONS

Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

Reason for choosing Mail Assure

Price at the moment... we are still looking at the other product as they are working with us on the problems that were identified and we will be able to make a final decision as to which one will be used enterprise wide in the future.

Reasons for switching to Mail Assure

Cost, features and ease of use

Ryan

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2018

Switch to Mail Assure

We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

PROS

- Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking - The overall filtering speed is quick and reliable - Mail Assure offers a bit of flexibility as compared to other vendors.

CONS

- The console can be a little confusing for first time users - There is no ability for multiple admins to access all the domains - I receive a gateway timeout instead of no data message for one of the searches - We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure - There needs to be more options for global setting we can push to all the domains to simply the setup of new domains - Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

User Profile

Lucas

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Great Gateway based Spam Filter

Experience was great, it blocked spam with out issue, digest reports were good and customisable.

PROS

When we used Mail Assure the product was easy and simple to use. It did what it said on the tin and was constantly being developed.

CONS

Like any N-Able (Solarwinds) product, customer support did seem to lack at times

Reason for choosing Mail Assure

It came down to the decision to stay with the N-Able ecosystem and also a cost decision.

Lee

Legal Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Mail Assure Review

Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue.

PROS

The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure. Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation.

CONS

Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier.

Reasons for switching to Mail Assure

Cost, mainly; and manageability of the product