Sophos Endpoint Antivirus Software

I would recommend this product to any company needing comprehensive endpoint security. BUT make sure to fully understand how the product works before implementing. Sophos has great documentation and support.

Pros

Comprehensive - secures and scans all Email, web, network etc
Effective
Excellent support and customer service.
Priced right.

Cons

Is a bit confusing to setup and configure do to all of the features available. Once it is configured it works like a dream.

Mix results with this software. Would prefer not to recommend

Pros

Focused on reducing the need of IT personnel
Very simple management console
Good support from the Sophos Technical Staff

Cons

Less than ideal level of anti virus protection
Several viruses got through while systems protected with a different Anti virus software were protected

Pros

I like that it updates silently and without requiring any user interaction, and the cloud console is good, giving you an overview of all your devices, users, and their status.

Cons

Many of our machines would over time start having issues with certain AV services stopping, requiring an uninstall / re-install, because the system couldn't automatically correct whatever the issue was. This was troubling as our users have no administrative ability to stop services on their machine so I am unsure what would cause behavior like this.

Pros

Sophos is an effective cyber security suite that will definitely keep your computers and data networks safe.

Cons

The user interface is a bit clunky and could use a face lift. The program itself consumes way more processing power than I think it should when opened. It is also a bit more invasive than other more discrete competitors, e.g. popping up on the screen seemingly unprompted to show you a review of the last system scan. Our company stopped using this software after 5 months in operation.

Pros

Great protection over your computers. Specially if you have a large corporate setting or School District.

Cons

Can be expensive per license. We've experienced a lot of alert notifications that are a part of known issues that haven't been resolved.

I have been a Sophos customer since 1997, but I check and compare them every couple of years. The price for what you get is great and the features you get are first class and award winning. InterceptX is probably the best endpoint security tool I have!

Pros

Conistantly comes top in all anti-virus tests - detects more than competitor products
Sophos Intercept X anti-ransomware is a God-send and will role back any zero-day encryption attacks
Sophos Sandstorm allows checking of attachments in a cloud-based virtual environment in Sophos labs to test each unseen attachment.
Sophos Central makes admin so much easier
Being able to block non-encrypted USB sticks and other peripherals is a nice feature.

Cons

Sophos Enterprise admin is a little dated. Sophos Central admin is much easier and nicer
Sophos Central doesn't tie up with Sophos SG Next Gen Firewall, but it does play nicely with the newer Sophos XG.

Pros

This antivirus software saved my Mac from being a piece of junk. I have never been the victim of a hacker or a virus while utilizing this software.

Cons

Like all antivirus software, it can be annoying when it runs or prompts you to run it. However, better safe than sorry.

User Interface needs an upgrade. It needs to be user friendly.

Pros

virus definitions are up to date compare to other software. Latest protection on ransomware before other softwares implemented this protection.

Cons

Software is not user friendly. for example, updating the virus definition is not one click. You have to go inside the software, right click and then update. Also, there are not much settings/customization you can do to the software compare to Norton.

Pros

As a user, it's easy to use on my Mac. I see when it is running in tool bar, hasn't hindered my work.

Cons

Nothing that I can think of, I'm not the administrator. Changing some of the settings can be a hassle due to security level.

I have 180 units of which 160 have been migrated to Sophos Cloud. Get at least 2 alerts per day about updating which supposedly can be triggered from the console but when triggered the status does not change. About 1 in 5 of the computers migrated have issues so uninstall/reinstall is required. Cannot effectively disable Tamper Protection using console which is necessary in order to uninstall. Reinstalls/installs fail for various reasons 25% of the time. Having to spend inordinate amount of time with this. NOT A VALID SOLUTION IN MY CASE!

Cons

Console not helpful
Lists computers migrated but offers little to help fix issues
Alerts are false positive at least half the time.

Pros

This endpoint anti-virus protection is by far the best on the market in terms of value and protection.

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft.

Pros

It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user.

Cons

The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed.

Pros

This product does an overall okay job, easy to deploy with on prem well the cloud solutions. I have them both, what I like about the on prem is the white and black list capabilities the cloud solution lacks.

Cons

- whenever I use this endpoint I have to accompany it with something else due to the lack of it catching malware and spyware, I have had trojan not get picked up from this product but have had other malware products detect and remove them.

Pros

Very competitive pricing, phishing identification once ransomware was inside the network, fairly easy to administer

Cons

Would prefer that Sophos had sandboxing capability similar to say a Palo Alto firewall product. They are working on it but are missing that piece.

I absolutely hate this software. Ever since IT installed this garbage on our laptops, everything runs like a sloth. Eats up over 50% of physical memory. If it wasnt for their tamper protection, id delete it. Its like a bacteria that keeps coming back.

Cons

Memory hog, made my work computer a paper weight. Nothing is good about this product. Go with something else

Pros

I am located in Canada and got great support from a canadian office
The software works well to manage protection for a business with many users
Added centralized control features

Cons

Some intervention on the network like changing the admin password can cause the software to malfunction

Pros

It provides professional level security to your business with antivirus settings stored securely in the cloud. It identifies any threats immediately and stops them before any damage is done. Very easy to set up and leave alone.

Cons

The cloud-stored settings are very secure, but can be a slight hassle having to login every time you want tweak a few settings. It's worth it for the level of security you're getting though.

All in all very happy and I highly recommend Sophos.

Pros

I have been using Sophos for more than 7 years now and have it installed on all my Macs. Easy to use, easy to install, great protection.

Cons

Since last year I have started experiencing trouble when backing up my Macs. Somehow there seems to be an cpompatility problem between Sophos and Timemachine and when backing up, I need to turn off scanning and live protection to make sure it goes quick. If it's not turned off, Time Machine announces a backup time of sometimes 120 hours.

As we have many Mac and Linux users, we tried to find the best solution for these systems and for Windows as well. Not an easy thing.
Finally, despite Sophos was not our choice for Windows, we liked it so much that we decided to choose it for Mac and Linux systems.
Sophos EndPoint Protection doesn't eat much resources as many other Antivirus do on those systems which was one of our priority.

Pros

Easy to use
Very Low system resources consumption on OS X and most Linux systems.
Easy to install and manage.
Management Console has everything and looks new and very nice (2016).

Cons

No quick scans.
Can not install the agent for OS X and Linux from the management console but it is possible to push it on Windows.

Advice to Others

Not sure this is the best EndPoint Protection for Windows, but this is actually the best for Mac and Linux users available on the market.

Likes Best

Rock solid product with excellent support that offers superior protection for endpoints.

Likes Least

Need easier guidance within the management console for creating a support tickets.

Recommendations

Make sure you do POC on multiple endpoint products before choosing a solution for your company.