All Intercept X Endpoint Reviews
1-25 of 214 Reviews
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David
Religious Institutions, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed January 2022
GREAT protection for a Mac
Robert
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Endpoint Protection
I like having this installed vs the others as it runs quieter and most users don't even know it's there
PROSEasy to deploy and most of the time does not require a reboot. So far no issues with virus/malware sneaking in.
CONSPolicies are not the easiest to find and make changes to if you don't do it often.
Reason for choosing Intercept X Endpoint
Better options and lower pricing
Reasons for switching to Intercept X Endpoint
Better protection for not much more money
Jorge
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Sophos Intercept X
Best Antivirus on the market i really like it and i am very glad that we decided this over others.
PROSBest Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.
CONSi really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.
Reason for choosing Intercept X Endpoint
we like the demo and the price was a little more cheaper than others besides it has a very good Garner evaluation
Reasons for switching to Intercept X Endpoint
we had a lot of virus attacks using ESET
Samuel
Civic & Social Organization, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
The Perfect Endpoint Security Solution For Business
I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy
CONSIt had never really presented any serious problems
Mohamed
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2022
One of The Best Security Solutions
A good experience in which I saw many advantages that some competing companies lack and that can increase the company’s opportunities in the market if other problems are addressed.
PROSMany features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission. Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.
CONSA little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.
Reason for choosing Intercept X Endpoint
Because it meets the needs of the business and the ability to manage the required number of users with efficiency and a suitable price for the company, and also because there are several advantages in Sophos devices such as the Remote Ethernet Device (RED).
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2019
Strong Protection and Centrally Managed Make For A Great Experience
We wanted a A/V solution that provided AI and cloud management.
PROSSophos Endpoint has been a great addition to our organization. It makes AV management far simpler than we could have imagined. With a centralized interface, we can manage PC's and deal with any issues with little knowledge to the end user. It integrates wonderfully with our AD and our Sophos XG Firewalls. The protection it provides is fantastic.
CONSOccasionally we do encounter some issues with updates not always reenabling the endpoint. but it's rare and fixed easily. I do wish there was an easy way to push out the installer. Support from Sophos is slow, can be on hold for hours.
Reason for choosing Intercept X Endpoint
Sophos had better reviews and had cloud management.
Vendor Response
Thank you for the review. We're glad to hear that you're finding Sophos Endpoint (and XG Firewall) a good fit for your business!
Replied June 2019
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2020
All-in-One endpoint protection at low price
You don't notice that the client is running. All rules ares stablished from it´s central web administrative console and are deployed almost instantly.
PROSDLP(Data Lost Prevention) features are useful and easy to implement on workstations Useful Web application filter to implement specific rules to users and/or equipments Lighweight client
CONSIt has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.
Reasons for switching to Intercept X Endpoint
It has a whole number of problems for the client installations and the endpoint rules where not deployed because of multiple configuration problems.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Excellent as protection highly recommended product, need to improve in reports, information details
Simply peace of mind! In 6 years, we have had no problem with security issues, ramson attacks, etc.
CONSImprove in reporting and details in threats information/Alerts
Reasons for switching to Intercept X Endpoint
better features and integration with other security products
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
The best End Point Protecction
My work experience is to detect threats that other antivirus did not, in addition to obtaining a cause and root diagram generated by the tool to discover the thread of the infected computer, this is of great help for an administrator.
PROSActually the operation is excellent, it performs the locks correctly and it is not so intrusive when blocking other programs that are reliable, it is also extremely light and does not slow down the computer's processing. Best of all, with the sophos brand is the synchronized technology, in a scenario in which there is an xg firewall, if a computer becomes infected, the endpoint protection will send a heartbeat to the firewall to inform you and isolate the equipment to that it does not infect others over the network.
CONSProbably the cost, the endpoint protection solution with Sophos its cost becomes high, however, it is worth having such protection for the equipment.
Reason for choosing Intercept X Endpoint
It's simple, for the best performance and protection for the equipment.
Adam
Verified reviewer
Legal Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Solid Virus / Malware Protection. We love the cloud interface.
Saved money and improved our system security.
PROSWe have been using Sophos Endpoint Protection for about 2 years now and we love it. The best part is the ability to control our Virus protection settings from a central webpage. We use it for more than virus protection we also use it to limit our corporate users internet access. The feature we love it the ability to select categories (Violence, Drinking, Entertainment) This added an additional layer of security. The dashboard is great it gives us a quick look at the status of our devices. We know that all of our end users and servers are protected. We have enabled email noticications so we will get an alert that there is an Issue that IT needs to look into . Tha best part is the license is per user not machine. So some of our IT guys have 2-3 computers that all are protected with out the cost of additinoal licenses.
CONSVery few Cons sometimes you have to dig a little to get to a setting in the cloud console. Also, the support is generally a long wait and the first tier isn't very knowledgeable. Luckily we don't call support a lot. I really wish i could buy the product direct and not have to go through a third-party reseller.
Lucas
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2023
Good EPP product although a little heavy and convoluted
Overall the experience was good, it was a good product that did what we needed. There are lighter, better and cleaner products on the market along with much better support and that's why we moved away from Sophos
PROSWe started off within the Sophos ecosystem with their XG(S) range of appliances and their spam product, we liked how it all talked to one another using the Central Heartbeat.
CONSSlow web dashboard for centrally managing anything and Intercept X would spawn 4-5 difference processes and could be heavy on a system.
Michael
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2019
Easy to implement and manage. Great for SMB
As a SMB with a small IT team supporting a midsize organization. We are partial to products that are quick to deploy and requires little day to day maintenance. However we also take security seriously and required a product we could trust to do so. We selected the Sophos cloud product from the Sophos Endpoint Security. It had a quick learning curve and deployment time was minimal. We've also had consistently positive feedback from our users. The alerts are meaningful and we've been able to apply policy based rules on all our users, having a complete adoption. This is a great product for SMB, however larger organisations may require more customization and should be sure to test this product proper prior to selection to see if it suits their specific needs.
PROSGreat cloud based product, with an easy and intuitive management interface. Was very fast to deploy the clients and setup policies. Integrates with other Sophos products in the management interface, making it easy to manage all your security solutions one place. Great price point compared to features and functionality. Low resource footprint on most workstations.
CONSSophos isn't consistent with which identity solution they support. Some requiring Azure AD and others on-premise AD. To solve this, you need to split the Sophos products over two web management interfaces, which isn't smart or intuitive. Sophos support can sometimes be a bit slow getting back to you, but seems to be improving. Features are super easy to implement, but it sometimes comes at the cost of transparency.
Susan
Legal Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
SOPHOS--My all in one
SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products once a day if not more. Ran a test Ransomware scenario with a KnowBe4(designed for that) product and SOPHOS immediately isolated the test WS from the network. Everything. It was similar to pulling the network cable. That quick. In fact it took a while to get the WS back online after SOPHOS cleaning. Recommend
PROSSOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.
CONSSeriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.
Vendor Response
We're glad to hear that Synchronized Security is working out well for your organization. Thanks for the review!
Replied July 2019
Jim
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great for granular control
Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate an infected computer and allow deep investigations of what where and wehn it happened.
PROSEasy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.
CONSReporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.
Vendor Response
Glad to hear Sophos Endpoint is working out well for you. We hope you get to use the full Intercept X at some point for the latest & greatest protection.
Replied August 2019
Marissa
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Secure Your PC Today!
This software keeps us secure and safe. Easy to use. Easy to set up and great at removing threats
CONSYou can experience a slow down in processing while running.
Reasons for switching to Intercept X Endpoint
Cost and reliability
Peter
Publishing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2019
Easy, light weight, watch the updates.
Very happy, it kept everything running well for over 3 years now.
PROSThis caused little to no interference or slowdowns to the system. No macbook protected by it ever developed an infection.
CONSIt was not usually the scanner that hogged resourced, but its updater. The SophosUpdater consumed the majority of energy, disc read/writes, and bandwidth for every machine. The only incident I had with it slowing a computer down was when we had to backup and move off of a device. Then it insisted on pre-scanning everything that was "tar-balled" dragging a 45 minute operation out to 4 hours and refused to halt or quit that scan.
David
Verified reviewer
Semiconductors, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Platform that provides maximum endpoint protection
Intercept X is a secure, high-performance, low-impact platform that has the ability to stop a wide variety of advanced threats.
PROSEfficiently detect ransomware, without interrupting the work of employees. It is powered by Artificial Intelligence that guarantees maximum protection against fake URLs or web pages. It works in the background without consuming the performance of the equipment. It facilitates an optimal centralized management based on the cloud, administered from anywhere and at any time.
CONSAlthough it offers powerful and effective endpoint protection. The only thing that must be evaluated so far to implement this solution is its cost, which is considerably high.
Tim
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
Protects our end-users without interfering with their daily work. Catches more than previous product
Catches more malware and PUPs than our previous antivirus product by far!
PROSSophos Central's cloud management makes for a much better experience than hosting our own management server internally. Our users get their definition updates from anywhere as long as they have Internet, and the endpoints report back in if they run into any trouble or malware. We know if someone picks up a virus or if their computer stops getting updates or if they call out of configuration compliance through automatic emails from the system, so are able to take corrective action right away.
CONSSince the management server is in the cloud, it cannot do automatic deployments of the software to our endpoints. You either have to install it manually or have software deployment solution from another source. That being said, its command-line installation options are super easy.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
A great, easy to use and comprehensive endpoint protection suite
Sophos has helped me make my company more compliant with security audits and it has been a breeze in doing so.
PROSSophos endpoint protection is a very easy to use security suite of products, that gives you a lot of features for a great price. Most of the additional features such as disk encryption are modular and use the same framework or console as the main product, which make deployment even more slicker.
CONSYou need to tweak your policies before deployment to your environment, as you get a few false positives.
Annick
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2017
Great antivirus for my Mac(s)
All in all very happy and I highly recommend Sophos.
PROSI have been using Sophos for more than 7 years now and have it installed on all my Macs. Easy to use, easy to install, great protection.
CONSSince last year I have started experiencing trouble when backing up my Macs. Somehow there seems to be an cpompatility problem between Sophos and Timemachine and when backing up, I need to turn off scanning and live protection to make sure it goes quick. If it's not turned off, Time Machine announces a backup time of sometimes 120 hours.
Abbey
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
An Outstanding Protection from Threats.
Overall, it gave our IT control over internet usage along with great security features.
PROSSophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.
CONSA user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.
Matthew
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Feel safe with Sophos. Great value for the price.
It just works. There are not too many things I can say that about. Sophos is by far the best Anti-Virus software I have used and I have tried them all. Having it deployed in a corporate environment the past 7 years I can tell you it does work fantastic.
CONSThe Enterprise Console can be a bit laggy and clunky at times and give false information about which machines are updated. But the software works very well overall.
Meena
Retail, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Sophos
VPN access, Protection, reports, remote monitoring
CONSIf there are no scheduled jobs on the system the Scheduler service will not start up
Reason for choosing Intercept X Endpoint
Received better price and training package.
Reasons for switching to Intercept X Endpoint
Cost and functionality.
Ivan
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
We are using Sophos Endpoint Protection for a couple of years and yes it keep us out of trouble
Sophos Endpoint Protection is very easy to use product with management console in the cloud. Easy to use - applying policy's to all users has never been easier. The endpoint protection is not signature based but behavior based solution. It can catch zero-day threats.
CONSWe had few machines with outdated software - with Windows XP and we cannot use the Sophos protection on those.
Sameer
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
Apply polices from the Sophos Central cloud portal.
Overall its a powerful security tool. It does what it says.
PROSThis is one of the features of Sophos Intercept X Endpoint protection. We can apply policies to devices ( PC, servers, laptops). These include policies s.a Threat Protection, Peripheral Control, Application Control, Data Loss Prevention, Web Control, Update Management & Windows Firewall.
CONSIt's a great product and we haven't faced any issues with it. Server protection too asks for reboot when the app gets updated , which is a bit itchy feature.