Syxsense

RATING:

4.6

(61)

About Syxsense

Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that delivers real-time monitoring and intelligent automation for vulnerability management, patch management, and security remediation in a single console. Syxsense discovers all endpoints communicating over your network even if they’re remote, roaming, or in the cloud and brings operating system (OS), hardware, and software details into your console. It’s cloud-based with cross-platform support that includes Windows, Mac, Linux, Apple, and Android OS. Syxsense Enterprise delivers an automated Zero Trust evaluation engine, pre-built remediation templates, pre-built security scripts, and 1:1 mobile device management (MDM) licensing. Syxsense’s Cortex task sequencing and automation engine r...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Syxsense Pricing

Contact Syxsense for pricing information. A 14-day free trial is available.

Starting price: 

$5.00 per year

Free trial: 

Available

Free version: 

Not Available

Inventory History

Syxsense Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Syxsense

1 - 5 of 61 Reviews

User Profile

Kerry

Verified reviewer

Biotechnology, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

A worthy tool in any seurity arsenal

Very satisfied with the product and it has been instrumental in our security program

PROS

I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added

CONS

Some of the more advanced features coulds do with better documentation

Reason for choosing Syxsense

All the features we needed. Strong support. Better value

Reasons for switching to Syxsense

Unable to manage remote systems with our previous solution

Paul

Wholesale, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2020

Additional features and reduced costs.

My over experience with Syxsense Manage has been excellent. When I came into this role there had been a lack of follow up from my MSP on why patches where failing and as a result the estate wasn't patched to a level I was happy with. It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches.

PROS

It has allowed me to have a granularity over my estate patching that I never had when I had a Managed Service Provider patching my estate for me. The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues. This has helped us fix VPN issues, remotely. Reporting, the detailed reporting is invaluable to prove the system is doing what I expect and when.

CONS

Remote control tools is a little "flakely" over lower bandwidth connections.

Reasons for switching to Syxsense

As a department we got access to more features than our MSP was prepared to give us via Datto. It gave us far better control of our patching and patching black-out windows. The business had been paying an MSP to patch our estate, removing the MSP and taking the patching in house with the help of the Syxsense team was a massive saving to the business.

Won

Biotechnology, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2020

Syxsense makes sense if you are a small company who needs almost one stop management

PROS

The ability to do almost everything one would need in IT administration.

CONS

Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system

Reasons for switching to Syxsense

Ease of use.

Michael

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great for SMB Remote/Mobile Companies

Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up.

PROS

It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on a machine, view the serial number of a device, and a big one, upload and remotely deploy software that our org didn't have before. A fair amount of our team of about 150 people are traveling or working remote which made a solution like Microsoft's SCCM or WSUS not practical. In addition, we don't have to have a separate management solution for Apple devices. We have the Syxsense agent on cloud hosted servers in Azure and AWS also. Lastly it is very easy to setup patching groups and windows as well as manually scan and patch if needed.

CONS

The remote screen desktop connection tool could be a little more polished.

Reason for choosing Syxsense

Cost, east of use, support of 3rd party patches, extra features.

Reasons for switching to Syxsense

We were departing from a managed software service company.

Patrick

Hospital & Health Care, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Good Cloud Patch Management

This solution helped us get back on top of patching including 3rd party patches. It solved the problem of patching systems outside out network.

PROS

It is fully cloud based with an agent install. That was a requirement. It can also setup dynamic patching schedules based of when Patch Tuesday comes on the calendar. That was a requirement for us.

CONS

The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online. This should be part of the base patch management solution.

Reason for choosing Syxsense

Price and features.

Reasons for switching to Syxsense

Needed a solution that can patch from the cloud.