About Traps

Traps is cloud-based and on-premise endpoint security solution, which assists security teams with threat detection and response management. Key features include malware protection, incident tracking, root cause analysis and records management. 

The platform uses artificial intelligence and machine learning technology to collect data on endpoints, network and cloud, providing visibility to teams within the organization. It analyzes attack techniques and behaviours, prevents the launch of malicious executable files and blocks malware, exploits and ransomware. Additionally, it helps network administrators determine root cause of various threats to optimize triage and incident response, adapting defenses in real-time.

Traps integrates with various se...


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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Traps

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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September 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Good Endpoint Security Solution

Traps is good software to have. It did stop some malicious software that was downloaded.

Pros

This product doesn't do the old-fashioned signature based detection, but works by observing attack technique and behaviors. One of our workers had an Excel document which tried to reference some command line software to manipulate data. Of course this is very much how a virus could work, so Traps blocked it. Although this was a false positive, the solution using that Excel was not approved so Traps did a good thing. Management through the admin portal is visually pleasing and intuitive for most if the options.

Cons

We moved from on-prem installation to Cloud version of Traps. In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it. There is a free on-demand version of the training which I now will settle for. Managing the "Agent Installations" is not really intuitive.

Reasons for Choosing Traps

Part of a big package of Palo Alto offerings, so price was interesting but also tests we did were good.

August 2019

David from MHI

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Much better than signature based AV

We needed a malware protection system that really worked. We had tried other AV programs but they would all fail at some point. We have had zero problems with workstations getting infected since using Traps.

Pros

Traps does not rely on AV signatures. It relies on detecting the programmatic exploits that virus writers use to infect PCs. It also uses the behavior of programs to detect malicious activity. And it really works. It has caught malicious infected documents, spyware, adware, and grayware trying to infect our systems. And it stops the programs cold. Also, the new version is cloud based so we can protect remote users.

Cons

The endpoint agent updating process is still not as automatic as I think it should be. But it has been vastly improved in the latest version.

April 2019

Davesh from iCIMS

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

April 2019

Difficult to get setup

Pros

Quick intrusion/threat detection, silent background running

Cons

Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats

May 2019

Javier from Smart Energy Assets SL

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

Good solution for Endpoint... but with comments

The general experience is very positive. There have been hardly any incidents after almost 2000 deployments and, on the other hand, the level of protection and information on the endpoints has improved enormously.

Pros

In standard endpoints it works perfectly. Protects equipment easily and efficiently. It has support for most of the operating systems updated in a company and the false positive rate is acceptable

Cons

The need to be connected to the internet is a limitation of the product. Proxy-based architectures are not supported, which makes it impossible to use them for systems in network segments without internet access

February 2020

Richard from Torrington Public Schools

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

4.0

February 2020

Decent Anti-Virus

It has been a pretty decent product overall. We used a management system to deploy it to out desktops and laptops. Wish they had a way to deploy it from the portal.

Pros

It was easy to deploy to the end users computers. Easy to manage from one location. Installing and activating the license was pretty easy and straight forward. It was a good solution to interface with our firewall.

Cons

I had it installed on a few desktops and servers during the testing period. The vendor had a page setup for us. But once we bought the software I had to un-install the trial verison and install it again with out license. You could do any type of upgrade.

Reasons for Choosing Traps

It interfaced with out firewall appliance.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2018

Its a trap

Pros

The product works well. Its not a full solution although it can help hit compliance with legacy servers

Cons

it can be resource intensive and requires that some exploits run partially before being caught.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

This is awesome

Pros

I like that this was a well designed product that pushed my org's concept of IT security

Cons

It's expensive. We had to work to find budget for this