Good Endpoint Security Solution

Traps is good software to have. It did stop some malicious software that was downloaded.

Pros

This product doesn't do the old-fashioned signature based detection, but works by observing attack technique and behaviors. One of our workers had an Excel document which tried to reference some command line software to manipulate data. Of course this is very much how a virus could work, so Traps blocked it. Although this was a false positive, the solution using that Excel was not approved so Traps did a good thing. Management through the admin portal is visually pleasing and intuitive for most if the options.

Cons

We moved from on-prem installation to Cloud version of Traps. In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it. There is a free on-demand version of the training which I now will settle for. Managing the "Agent Installations" is not really intuitive.

Much better than signature based AV

We needed a malware protection system that really worked. We had tried other AV programs but they would all fail at some point. We have had zero problems with workstations getting infected since using Traps.

Pros

Traps does not rely on AV signatures. It relies on detecting the programmatic exploits that virus writers use to infect PCs. It also uses the behavior of programs to detect malicious activity. And it really works. It has caught malicious infected documents, spyware, adware, and grayware trying to infect our systems. And it stops the programs cold. Also, the new version is cloud based so we can protect remote users.

Cons

The endpoint agent updating process is still not as automatic as I think it should be. But it has been vastly improved in the latest version.

Difficult to get setup

Pros

Quick intrusion/threat detection, silent background running

Cons

Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats

Good solution for Endpoint... but with comments

The general experience is very positive. There have been hardly any incidents after almost 2000 deployments and, on the other hand, the level of protection and information on the endpoints has improved enormously.

Pros

In standard endpoints it works perfectly. Protects equipment easily and efficiently. It has support for most of the operating systems updated in a company and the false positive rate is acceptable

Cons

The need to be connected to the internet is a limitation of the product. Proxy-based architectures are not supported, which makes it impossible to use them for systems in network segments without internet access

Decent Anti-Virus

It has been a pretty decent product overall. We used a management system to deploy it to out desktops and laptops. Wish they had a way to deploy it from the portal.

Pros

It was easy to deploy to the end users computers. Easy to manage from one location. Installing and activating the license was pretty easy and straight forward. It was a good solution to interface with our firewall.

Cons

I had it installed on a few desktops and servers during the testing period. The vendor had a page setup for us. But once we bought the software I had to un-install the trial verison and install it again with out license. You could do any type of upgrade.

Next gen endpoint protection with some caveats

Overall, the product is promising offering next gen protection against 0 day attacks. We found management interface needing improvement and features need to be added to cater for very big deployments.

Pros

We liked most the capability and detection rate of detecting malware and malicious behavior, even without internet.

Cons

Some software from known vendors were detected as false positive. Management interface lacks some nice to have features, specially for large deployment.

Its a trap

Pros

The product works well. Its not a full solution although it can help hit compliance with legacy servers

Cons

it can be resource intensive and requires that some exploits run partially before being caught.

This is awesome

Pros

I like that this was a well designed product that pushed my org's concept of IT security

Cons

It's expensive. We had to work to find budget for this