Cortex XDR Software
About Cortex XDR
Cortex XDR (formerly Traps) is cloud-based and on-premise endpoint security solution, which assists security teams with threat detection and response management. Key features include malware protection, incident tracking, root cause analysis and records management.
The platform uses artificial intelligence and machine learning technology to collect data on endpoints, network and cloud, providing visibility to teams within the organization. It analyzes attack techniques and behaviours, prevents the launch of malicious executable files and blocks malware, exploits and ransomware. Additionally, it helps network administrators determine root cause of various threats to optimize triage and incident response, adapting defenses in real-time.
Cortex XDR integrates with var...
Cortex XDR Pricing
Contact Palo Alto Networks for pricing details.
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Cortex XDR User Reviews
OVERALL RATING
Showing 1 - 5 of 11 reviews
Anonymous
Company size: 501-1,000 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Good Endpoint Security Solution
Traps is good software to have. It did stop some malicious software that was downloaded.
Pros
This product doesn't do the old-fashioned signature based detection, but works by observing attack technique and behaviors. One of our workers had an Excel document which tried to reference some command line software to manipulate data. Of course this is very much how a virus could work, so Traps blocked it. Although this was a false positive, the solution using that Excel was not approved so Traps did a good thing. Management through the admin portal is visually pleasing and intuitive for most if the options.
Cons
We moved from on-prem installation to Cloud version of Traps. In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it. There is a free on-demand version of the training which I now will settle for. Managing the "Agent Installations" is not really intuitive.
Reasons for choosing Cortex XDR
Part of a big package of Palo Alto offerings, so price was interesting but also tests we did were good.
Jerome
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2021
Cortex XDR Review
Cortex is a solid product. We haven't had any major complaints from the user community. We haven't had to unblock any major products that were perceived as spam at this point. Many other products tended to block updates to products due to the executable file not being recognized by their database. We haven' had that issue with Cortex.
Pros
Our team is responsible for the deployment of Cortex into our Mac and PC environment. The agent was very easy to distribute utilizing our Deployment Software tool. The dashboards provide an excellent view into what is active and reporting back to the tool. We haven't had any major whitelist issues between the tool and endpoints.
Cons
I would like to see the scan on demand option as an easy one-click process for end users so they can be pro-active.
Reasons for choosing Cortex XDR
Cortex is a lighter client than the alternatives. The agents are less chatty between the endpoints and the server. And the overall cost was significantly better.
Reasons for switching to Cortex XDR
Cortex is a lighter client and is less chatty between endpoints and the server.
Davesh
Verified reviewer
Company size: 501-1,000 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2019
Difficult to get setup
Pros
Quick intrusion/threat detection, silent background running
Cons
Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats
Troy
Company size: 10,000+ employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
As a User I Don't Notice It, Which is Good
Pros
This software seems to have a light footprint on performance when running on computers. I have it running all the time on mine and I don't notice any performance hit as a result, which is good. It seems to work well on lower-end performing computers (i5 processor, 8GB RAM) as well as higher-end performing ones (e.g. i7 processor, 16GB+ RAM, etc).
Cons
No cons I can think of; however, I am only a user (not an admin), so I only see one side of this software, which looks good from my perspective. I don't notice it's running, which is the best you can hope for in a security product that's always running on your computer.
Shitij
Company size: 10,000+ employees
Industry: Information Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Excellent product with great flexibility in terms of outcomes
I evaluated this technology and compared it to other SOAR and NDR platforms in the space. We did choose Cortex XDR due to the use case coverage and close knit relationships with Palo's executive teams. Overall, very happy with the acquisition of this product line in our IT environment and the security program has benefited directly because of the day-to-day use of this product across a wide variety of business and technical use cases in our environment.
Pros
The ability to create custom playbooks and integrate APIs from disparate vendors was the highlight of our use of this product.
Cons
Customer support can be patchy. Also, depending on the use case being implemented, documentation and systems engineering support from Palo can vary. We were able to work through these issues being an Enterprise user for PANW, however, small to mid size companies may find the time to value to drag a fair bit.
Reasons for choosing Cortex XDR
Ease of use, existing use of their product lines in our environment, and degree of coverage in terms of our key use cases.
Reasons for switching to Cortex XDR
We were not happy with the use case coverage and were spending a lot of money on a wide set of security vendors. Our portfolio teams undertook an applications rationalization effort, which is what prompted our evaluation and move to Cortex.