About TunnelBear

TunnelBear is a virtual private network (VPN) software that allows companies to protect corporate data by providing an extra layer of security to online browsing. The solution enables users to access censored or blocked websites by opting to access it using other browsing locations from across the globe.

The cloud-based software permits administrators to utilize the TunnelBear’s administration console to access information including user details, billing, and invoicing history. With TunnelBear, developers can receive security alerts for insecure public networks and automatically connect to closest servers via the fastest tunnel functionality. Additionally, it is available as an application for all Windows, Mac, iOS, and Android devices and auth...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 8, Windows 10

405 Reviews of TunnelBear

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(248)

248

4 stars

(130)

130

3 stars

(26)

26

2 stars

(5)

5

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 405 results

April 2020

User Profile Picture

Kush from Havells India Ltd.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2020

A decent VPN service with quite a few locations

It's a good VPN, I recommend using it for just some private browsing.

Pros

The UI is nice, the connection is stable with multiple options. It has a kill switch which is very important for VPN services.

Cons

It comes with a cost which makes it hard to use for freelancing when you are a student.

Reasons for Switching to TunnelBear

Hotspot shield is really good but lacks in the smoothness, it lags sometimes.

September 2020

Mir Fida from Fiverr

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

September 2020

Best VPN solution for beginners for basic needs

Although,it is not an advanced level VPN but still a better choice for most basic requirements for a VPN features. New users should try it's free plan of 500 Mb per month to know the performance and features then switch to a paid plan.It is not as feature rich as other available VPN software but should be enough for specific task needs that one need to do regularly like IP & traffic security. Ease of use and quick setup makes it a suitable option for start ups and individuals .

Pros

First of all it is a beginner user friendly software that is get you started as soon as few clicks away.Not much configuration and settings needed. Apps and browser extensions are available for multiple OS and devices like respectively.Free plan is available to test performance for your specific network task requirement.It protects user's privacy through its no logging policy.Security is ensured by independent yearly audit make it a credible software to use. Another good feature is P2P connection which allows for use as secure torrent network.It supports split tunneling but only on android.

Cons

Major thing is the less support for unblocking streaming services like Netflix, in all locations.Other is customer support which is limited and not always available for solving commonly faced issues. Availability is limited to a set of listed countries.It does not support split tunneling except on android.

Reasons for Choosing TunnelBear

Becuase it was quick & easy to get started and running without much hassle. It provides less features which are not needed by average user client, but on a value for money price plans.Security and privacy policy make it an authentic VPN software for common use.

October 2021

Arshad from Swat University

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

TunnelBear

I like tunnel bear for it good speeds and availability of a lot of servers in different regions.

Pros

TunnelBear is a very powerful and efficient virtual private network creation software that also serve cyber protection. It has a simple design which makes it easy to use. Also you can use a single subscription over multiple computer or handheld devices.

Cons

The problem that I encounter with tunnelbear is about the vpn server city. I select some city in it and the ip adress checking sites shows some other city in results.

Reasons for Switching to TunnelBear

Because of it better browsing speeds

May 2019

Horacio from Lead Machine AI

Verified Reviewer

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

May 2019

A VPN that used to be great but went downfall.

Pros

We have been using this VPN for quite some time and It worked great with a good balance between features and monthly cost, even the UI was fun to watch.

Cons

After the acquisition from McAfee, we felt the security was compromised as all the traffic wasn't encrypted and secured but it actually may have been stored. As the company that used to be in Toronto now has to comply to US security and privacy requirements means no information is really private in their servers.

September 2021

User Profile Picture

Maaz from Comsats University Islamabad

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

TunnelBear..

I have been using tunnelbear from quite a lot of time and am very satisfied with the speed that it works with and like the sense of security that is provides using it about my data and cyberfoot prints.

Pros

TunnelBear is a very secure yet fast VPN software. It allows you to mask your cyber identity and cover your tracks by making you surf the web anonymously as it changes or hide your real IP address from servers. It has hundreds of IPs from many countries which makes your surfing experience fast even on VPN. You can also access blocked or censored websites through it which is very useful for people living in regions with strict political censorship. TunnelBear is very committed to users and their data safety and hence store no ip, data or information about its users online sessions and activities. You can use it on 5 devices at a time on single subscription.

Cons

TunnelBear stands true to the purpose it is designed for, but the subscription fee is a bit high especially for underdeveloped countries, apart from that it is an excellent software.