About Webroot

Webroot is a cloud-based endpoint security solution that helps small to large enterprises perform antivirus scans and prevent cyber threats across networks. It comes with an admin console, which enables users to configure system settings, grant access permissions, view data charts and generate reports on potential malware threats.

Webroot allows businesses to sort data in tabular formats and change the order of data points in columns as ascending/descending. It provides users with a centralized dashboard to gain insights into device status using charts, improving business operations. Additionally, managers can create user profiles with credentials, view scan history and restore quarantined files.

Webroot enables enterprises to reassign endpoints and a...


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Supported Operating System(s):

Web browser (OS agnostic)

168 Reviews of Webroot

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(122)

122

4 stars

(30)

30

3 stars

(9)

9

2 stars

(3)

3

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 168 results

May 2019

Steven from Global Payments Inc.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Best of the best, but you pay for it

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Pros

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Cons

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2020

powerfull managed security endpoint protection

Very good software that fulfill our needs with having a powerful security end point protection that offer strong service and protection to our clients and keep them protected while we can manage and monitor them from our admin console. the software works perfect and smoothly with no problem and keeping everyone safe

Pros

Easy to install, monitor and use. Number of clients complaining of being attacked has dropped down to almost none after using this product. can run commands from portal or scan and clean. can put clients into categories and groups. can apply different polices to clients. simple file to install and run doesn't affect computer performance. can block end user from changing settings of the software or even hide the whole interface

Cons

Reporting system can be improved. if it can contain option to remote desktop. if the support can be upgraded to live chat instead of submitting a tic and waiting for their response. in some cases we had some Mac users showing software has been offline and not running

Reasons for Choosing Webroot

cheaper, included in the solution we were going to use, offer better options we can use.

March 2016

Nathan

Verified Reviewer

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

March 2016

Speed, but with sacrifices.

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection. Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Pros

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Cons

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless. Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Response from Webroot®

Replied August 2017

Thanks for sharing your feedback with us, Nathan. All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance. Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA Business Technical Support: Call 1-866-254-8400 Regards, Josh P. Digital Care Coordinator

May 2020

Brian from UPSCO, INC.

Company Size: 51-200 employees

Industry: Utilities

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Webroot

New stable overall endpoint security platform

Pros

As good as any of the products out there plain and simple

Cons

I can't say that I dislike anything about this software package

Reasons for Choosing Webroot

Was the best product for our needs

Response from Webroot Software

Replied May 2020

Thanks so much for writing a review! I'm glad you're already getting so much value out of the product.

September 2019

Anthony from PioneerTech

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2019

Clear Winner in a Crowded Field of Protection

Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Pros

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Cons

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Reasons for Choosing Webroot

CNET reviews and research