About Zoho Vault

Zoho Vault is a cloud-based security solution that helps teams manage their online passwords. Users can store and organize passwords in the database and Zoho Vault encrypts them using AES-256. Teams can share passwords with each other and access privileges can be set for each member. Mobile apps are available for Android and iOS

Zoho Vault allows users to log in directly to other websites and applications without entering login credentials. They can also establish ownership for all passwords stored in the system and password policies can be established so that team members are required to generate strong passwords.

Passwords can be imported in bulk and exported for offline access. Activity can be tracked through audit trails and users can centrally co...


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Supported Operating System(s):

Web browser (OS agnostic)

34 Reviews of Zoho Vault

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(13)

13

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

July 2020

Ludovic from LMC

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2020

The cornerstone of your password security, made simple

After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)

Pros

Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)

Cons

Might get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur

October 2019

Patrick from Travel Group, LLC

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Great tool for managing customer account credentials amongst a team

I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing​ Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.

Pros

I like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault​ is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.

Cons

One-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.

Reasons for Choosing Zoho Vault

It had the features that we needed to manage the program in its current state and the flexibility to scale as the product was growing quickly.

April 2018

Steve from Smiles First Corporation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2018

Value per dollar, this package is industry-leading. The functionality/management aspect isn't quite

Pros

The value is through the roof. Not only does the free single-user model give you full access, but even the paid version of the software is manageable and cheap to any organization. There is user provisioning/management for enterprises.

Cons

Honestly? The mobile app isn't amazing (keeper's is better) and the terminology ("secrets", "chambers", etc) is kinda daft. Organization between said units can be unclear when you're trying to figure out how it all works/looks/displays.

August 2019

Steve from Smiles First Corporation

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

August 2019

Not as full featured or easy as the bigger products (like LastPass) but the price is RIGHT!

Pros

It's relatively full-featured, centrally manageable, and most importantly, priced EXTREMELY competitively! Hands down, the best value password manager for any small to medium sized organization. As a small IT team on a tight budget, this tool is absolutely vital and the cost is so good that it was almost a no-brainer to choose this particular tool.

Cons

Chambers, secrets, and how they relate - these things are confusing. The mobile app could use some work, as it's still not as well-rounded as their web version. The interface, period, could likely use a bit of work. However, considering the price these things can be overlooked.

December 2019

Ariel from Rural Sourcing, Inc.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2019

Great Desktop and Mobile password manager

Overall I'm happy with Zoho Vault and will continue using it to generate and store both my personal and professional passwords.

Pros

I switched to this from a password manager app that wasn't syncing properly across my devices, and I have found Zoho Vault really easy to use and update from whatever computer or device I happen to be using, whether Windows or Apple.

Cons

There are a few clunky or buggy aspects to the software - sometimes when creating a new "secret" (saved account) if I tab into the password field it will auto-fill, and occasionally even if I replace that password with a newly generated one it still saves with the auto-filled password. I work around this by immediately opening a newly created secret and checking that the correct password saved. Also, on iPhone if I'm on a website and open Zoho Vault from that website's auto-fill options, Zoho Vault will look empty and I won't be able to search for the correct secret. Other than that, this tool is easy to use and syncs perfectly.