What are ZoneAlarm Pro users saying about the software?
Read what people like you have said about using ZoneAlarm Pro software through verified user reviews
User Review Highlights
4.65
17 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It allows me to keep my security fresh and allow me to change the functionality of my computer towards specific softwares easily."
"Easy to install, Easy to deploy, User Friendly, and Cost effective solution."
"I like the fact that it is configurable and allows you the ability to control the level of participation."
"Somewhat pricy and at times blocks content I want to view. I accept this as necessary because it keeps dangerous content out of my computer."
"I am not sure how this auto update works, because sometimes it reports errors in the way it comes across the regular programs communicating."
"Setting it on high can restrict a lot of use for some programs."
Jump to:
Product Overview
Alternatives
Browse all ZoneAlarm Pro Reviews
- Have you used ZoneAlarm Pro and would like to share your experience with others?
- Write a Review
Sort by
Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
Showing 1 - 17 of 17 reviews

Lopaze
Verified reviewer
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Zone Alarm Pro is great never had any problems
Cyber protection
Pros
Firewall provides you with a powerful alternative to the Windows Firewall that doesn't require you to constantly manage or monitor it.
Cons
It offers no web shield to block you from visiting dangerous websites. Most of the advanced settings and options are available only if you buy the Pro version.
Michael
Company size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2020
Great Cost Effective Solution for Small Businesses
The ransomware protections and ease of use are great! We looked at other solutions to fill all of our needs and the cheapest program close to this one was $2000 dollars more and didn't work nearly as good.
Pros
Easy to install, Easy to deploy, User Friendly, and Cost effective solution.
Cons
Works to well sometimes blocking enter office connections. Firewall is very easy to modify to fix this issue.
Reasons for choosing ZoneAlarm Pro
Cost
Reasons for switching to ZoneAlarm Pro
Cost
Julie
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
A program that works in the background so that you don't have to worry about all the threats outside
Pros
I like this program in the way that it keeps an eye on all of my other programs and who is sending what and when.
Cons
I am not sure how this auto update works, because sometimes it reports errors in the way it comes across the regular programs communicating.
Darrin
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
A well rounded firewall with Antivirus that does the job well enough
Zone Alarm Pro set at default values will be beneficial for the security of your PC. I would recommend it for most usual home users. The firewall on its own is free actually and has a solid reputation all these years.
Pros
I have used both the paid and free version of Zone Alarm before, and I can say it has a less intrusive and annoying firewall compared to other similar products which are too sensitive and trigger false positives. The antivirus also works quite well to scan your PC of threats although it's not the best there is.
Cons
The fire alarm can be set to be more sensitive, but then it gets annoying and will bug you all day long to allow this or that process. It even flag good programs as malicious.
Connie
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2018
Awesome
Keeps your computers safe from viruses.
Pros
ZoneAlarm Pro is a great product. I like the fact that it keeps my computer(s) free of viruses and bad things that people throw around out there. ZoneAlarm Pro has kept my computers protected.
Cons
I don't like the parental control feature. Once turned on, it takes the control away from going to almost any site. I went to Amazon, Facebook and a few others, and a red ! came up that said the site was unsafe. It needs to give you a little more control over what you want to block.
Anonymous
Company size: 10,000+ employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2018
Necessary for Online Security
As already indicated, it protects users and the network from themselves.
Pros
It keeps unwanted digital trespassers out of your computer and is great for people who may not use an appropriate amount of caution when surfing online and using their devices. Other tools such as anti-spyware tools make this a must have.
Cons
There can be some false alarms, but these can be easily prevented in the future with the customization tools available in the program.
Anonymous
Company size: 2-10 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Zone Alarm Firewall is the best!
I have used this since the 90's, and have recommended i9t to everyone. Way better than Windows firewall and it locks my hosts file and allows me to unlock it. I now use their anti-virus addon, but haven't had a virus for years before then anyway.
Pros
I like the fact that it is configurable and allows you the ability to control the level of participation.
Cons
Until it is tuned the way I like, it will block some nodes on my LAN, and other sites I need to exclude.

Gaurav
Verified reviewer
Company size: 51-200 employees
Industry: Pharmaceuticals
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Why one alarm is the best
Very positive. We have used zone alarm personal for ages. This was a natural progression
Pros
Threat detection Ease of deployment Non intrusive nature of the product A number of our employees have used Zone alarm personal so this was a good natural progression
Cons
Noting to complain. The product is really high quality and easy to use hence we have nothing to complain
Ryan
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2020
Been a Zone Alarm fan for over a decade!
10/10 would recommend Zone Alarm Pro to anyone who needs a fantastic firewall. Definitely up at the top of my list.
Pros
I've been using Zone Alarm products since 2008. It is so easy to turn the firewall up or down and use settings that aren't strict. It allows me to keep my security fresh and allow me to change the functionality of my computer towards specific softwares easily.
Cons
Setting it on high can restrict a lot of use for some programs. It definitely keeps your computer secure.
Oliver
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Zone Alarm gives you the piece of mind for the leaky Windows experience and alerts of program access
Pros
Real time interface that lets you know about what kind of threat is trying to secure information from you and what programs are sending out data through which port and to where. There is also some antivirus capability.
Cons
Not sure if the antivirus software is robust as some of the other products out there. May interfere with Windows virtual machine in parallels since you have to protect your Microsoft monster.
Merrill
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Must Install on all Computers
Extremely functions and protects my computer very well. I install on all computers.
Pros
First order of business when setting up a new computer is to install Zone Alarm. Protect computers extremely well. I've used for several years across many devices.
Cons
Somewhat pricy and at times blocks content I want to view. I accept this as necessary because it keeps dangerous content out of my computer.
MICHAEL
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
ZoneAlarm Pro Review
Pros
This is a great product and is easy to use. The product has a easy update system and is very smooth.
Cons
The system seems to be slow and sometimes glitches. I have tried many times to reinstall but it still glitches .
Gilad
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
Securing home PC using this application
Home security
Pros
Very advanced firewall, makes life much easier and less complicated, it is very quit and the CPU consumption is not tat high comparing to others...
Cons
First deployment might be a bit tricky and might not be achievable on newly released Microsoft Windows.
Anonymous
Company size: 11-50 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Experiences on ZoneAlarm
If you need firewall system for windows which works with relatively old hardware go a head and try.
Pros
- Both Inbound and Outbound blocking - Some support for phishing prevention - Disables instantly some malicious programs
Cons
- After another product some issues with configuration, which were annoying but eventually solved - Not all malicious programs are detected, but that is to be expected
Daniel
Company size: 1 employee
Industry: Religious Institutions
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Zone Alarm pro
Pros
I liked the fact that ZoneAlarm would let you know if there was a threat that it blocked coming to your computer.
Cons
I didn't like the fact that sometimes ZoneAlarm took a little while to load.
Anonymous
Company size: 1 employee
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2019
Decide who has access and who not
Pros
I used this program for long time, I like the capability to avoid the connection to some programs to internet, so they don't affect the speed of the internet. You can select stop the Internet access to the whole computer or some programs
Cons
Before you can't install it after installed an antivirus like Avast, you MUST install the firewall first and then ZoneAlarm, they corrected this in the new version, thanks.
Rogelio
Verified reviewer
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
excellent!!
Pros
I have been using it for four months and it has given me very good results, very good detection and its firewall is the best !!
Cons
It should be done in other languages, it takes a lot of work to uninstall, the appearance must be improved
