# icon

> Reviews of CrashPlan. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CrashPlan is a good fit for you!

Source: https://www.softwareadvice.com/server-backup/crashplan-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Data Management Software](https://www.softwareadvice.com/data-management/)

/

[CrashPlan](https://www.softwareadvice.com/server-backup/crashplan-profile/)

/

CrashPlan Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/server-backup/crashplan-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/server-backup/crashplan-profile/alternatives/)

# CrashPlan Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(157)

4

(66)

3

(14)

2

(5)

1

(7)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.4

Value for money

4.3

Functionality

4.3

* * *

### Pros

"We used CrashPlan self hosted option which was nice to not have to pay for cloud storage."

"Crashplan has been so helpful in helping users understand their clear and concise backup history, as well as help us identify issues before there was a problem."

"We have had so much minimal data loss in comparison to previous years."

### Cons

"I signed up for a 14 day trial and when I went to "Change My Plan" hoping to cancel my subscription, the only option I was given was to upgrade to a more expensive plan."

"Inability to backup servers after recent company changes, resulting in us having to find a new product."

"I got to the point of needing to restore the files as my local backup server RAID died and was unrecoverable."

Fast-track your software evaluation

Speak with a Data Management software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

249 results

Sort by

CrashPlan Reviews, Pros and Cons - 2026 Software Advice