BlueCat vs Lumigo
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
August 5, 2021
August 2, 2024
Pros/Cons
Pros
- The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.
- Customisation potential. Great graphing utility of stored data - useful for analysis.
- The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.
Cons
- IPS and DOS devices are missing (like Mcafee, Arbor). Vpn device entegrastions are also missing.
- Proactively warning me of issues before they occur, allowing me to focus on other work.
Pros
- The overall experience with Lumigo is really amazing as it's very new. But the way Lumigo is continuously developing itself with all the exciting features and webinars is amazing.
- Good UI/UX and easy to get both a high level and a low-level understanding of what is happening. Great support, and they really listen to the needs of their customers to improve their product.
- The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful.
Cons
- We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens.
- Nothing actually is there to dislike about the software.
- There's also no obvious way to populate the service map.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
