BlueCat vs Sematext Cloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4.7 / 5
4.6 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
August 5, 2021
April 5, 2024
Pros/Cons
Pros
- The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.
- Customisation potential. Great graphing utility of stored data - useful for analysis.
- The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.
Cons
- IPS and DOS devices are missing (like Mcafee, Arbor). Vpn device entegrastions are also missing.
- Proactively warning me of issues before they occur, allowing me to focus on other work.
Pros
- Sematext support was overall positive and they are super helpful when integrating with the tech stack.
- Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.
- Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs.
Cons
- Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).
- Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.
- At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
