--- title: "Network Performance Monitor Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Network Performance Monitor. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Network Performance Monitor is a good fit for you!" source_url: "https://www.softwareadvice.com/server-management/network-performance-monitor-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Data Analysis Software](https://www.softwareadvice.com/bi/data-analysis-comparison/) / [Network Performance Monitor](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/) / Network Performance Monitor Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/alternatives/) # Network Performance Monitor User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 76 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 44 reviews (58%) - 4 stars: 28 reviews (37%) - 3 stars: 4 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Dashboards to show your real estate ata glance, alerts and warnings are easily identified and make life so much easier when picking up on issues. - Network Performance Monitor has incredible capabilities. - I also love the accuracy of Network Performance Monitor. ### Most mentioned cons - The setup takes some time and it is difficult for new users to understand it at first time - The visuals aren't the best. - Sometimes it is freezing and late to open the monitoring page. ## Network Performance Monitor customer reviews Showing reviews 1-25 of 76 (page 1). ### Network performance Monitor is a must have tool for any IT professional to succeed in their job. - Overall rating: 5/5 - Reviewer: Jeremy M. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can not fix something you do not know is broken. NPM allow you to be notified as soon a any component you are monitoring goes off line. Its a game changer for IT pro's trying to get a handle on their network and hardware. --- ### Excellent Network Monitoring Software from SolarWinds - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We love this software - it gives us alerts and generates ticket emails when a node has been down or is having a packet loss issue, or if we need to monitor bandwidth usage. We will likely stick with NPM for quite some time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We can see at a glance if a client connection is down or has an issue. We have to be able to see at times if there is a packet loss issue at the ISP level, and NPM definitely helps with this. #### Cons After spending some time thinking, there is not much to complain about. The client node window does contain a LOT of info and can be slightly overwhelming until enough time has been spent navigating around. --- ### Works well overall but can get slow over time - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this software to monitor our network equipment and servers and for the price it works well for doing that. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Was easy to setup and maintain and their support seems to be great to work with. #### Cons Over time it gets really slow and the server needs rebooted. Nothing I've tried including putting it on a new server seems to rectify this. --- ### network management in minutes - Overall rating: 5/5 - Reviewer: Larry S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SolarWinds NPM (Network Performance Manager) is one of the most gratifying products to use. After installing on a server, you can literally in minutes begin collecting actionable network performance if you have previously configured SNMP on your network equipment. Most of the products integrate, building on each other and adding more value. I have always been impressed with how their new versions add significant features and value for just paying maintenance on the product. Their online training is also very valuable. #### Cons More advance features will take more effort to configure and generate actionable results. You can easily be overwhelmed by alerts and syslog if you do not make an effort to manage what you really need to see. --- ### Networking monitoring made easy - Overall rating: 4/5 - Reviewer: Jorge M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solarwinds NPM is an amazing network monitoring solution with a high level of automation. It comes with reasonale standard options and it's very easy to setup and get running. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Clean and intuitive user interface Flexible and adaptable visualizations and dashbords Automated discovery for network devices and topology Large collection of monitoring options Wireless heat maps Great reporting #### Cons Pricing can become an issue for large networks Some modules (like NetFlow) are optional and come at an extra cost --- ### An affordable yet powerful monitoring tool - Overall rating: 5/5 - Reviewer: Dennis S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Centralized network monitoring and troubleshooting portal that meets expectation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The in-depth analysis to a detected fault helps remedial ease resolution timelines. I like its 30 day full functional trial period, that helps one fully understand what he / she is buying. #### Cons The cost of the product can get hefty if not careful with the choice of modules you require. so to get the best deal, one need to have exact use case --- ### IT of NPM - Overall rating: 4/5 - Reviewer: Devon F. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. perfect for solving your network issues and live monitoring is awesome #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros perfect for monitoring an large scale environment. awesome yearly events to attend. easy to drill down in devices that have been configured #### Cons Difficult to setup initially, UI is abit intimidating at first . --- ### Easy management for 'hard to manage' devices and appliances inside your network - Overall rating: 5/5 - Reviewer: Gerson M. - Verified reviewer: Yes - Product usage: Used other for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Management of firewalls, routers and printers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real time follow up of changes. Every time I change something, like an IP address or moving to a new Site, this software allows me to maintain and updated map. Something hard to achieve with other vendors. --- ### SolarWinds Review - Overall rating: 3/5 - Reviewer: Sky L. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used unspecified for less than 12 months - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered SolarWinds is what you expect from a legacy SNMP monitoring and management system... it's great for managing network devices. The rest of it is not so good. Its IPAM solution has a Read only API, meaning you can't modify records with your existing automation. Worse yet, they have no plans to fix it. It can do a lot of things, just not well. You will end up needing to fill the gaps with other tools. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 #### Pros Network device management Price #### Cons Lackluster API that's partially implemented. Interface is clumsy and requires a lot of redundant clicking. --- ### Excellent features. - Overall rating: 4/5 - Reviewer: Anthony M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used monthly for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has features for real-time network monitoring, automated network discovery, advanced network alerting, and wireless network monitoring. #### Cons The UI has a basic design. The visuals aren't the best. --- ### Network Performance Monitor Is Easy to Use and Reliable - Overall rating: 5/5 - Reviewer: Ahmed M. - Verified reviewer: Yes - Industry: Import and Export - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Network Performance Monitor has incredible capabilities. I have a great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am impressed by the accuracy of Network Performance Monitor. Network Performance Monitor is easy to use. #### Cons I do not dislike Network Performance Monitor at all.. Network Performance Monitor is exceptional. --- ### Solarwinds for server and network monitoring - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have good expereince with the tool , its easy to use and implement. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is one of the good tool , we can easily configure and monitor servers and network devices in SolarWinds. #### Cons I think licensing capabilities or complexity can be reduced , sometime I feel its more complex. --- ### Good, Solid Network Monitor - Overall rating: 4/5 - Reviewer: Jose V. - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Timely alerts and warnings that keep our network and server infrastructure running smoothly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Once it's set up, NPM is pretty easy to configure and monitor just about anything with a network adapter/connection. We purchased the SLX version which means we can monitor as many nodes/elements as we want. Email alerts are timely and help us stay on top of outages and server capacities. Been using this for 5 years now and it just doesn't the job. Can't forget about the customer SQL alerts either. Great job here! #### Cons You need SQL server for this. If not using an Express version, that's more costs. The SLX version is expensive compared to other solutions. --- ### Great product for Network Performance- but Software Experience a must - Overall rating: 4/5 - Reviewer: Kevin S. - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Monitoring for all endpoints available Uses SNMP V1-V3 Alert notifications available for email distribution dashboard for NOC or super user #### Cons Have to figure everything out yourself. Solarwinds does not provide much training on the configuration of the system to fully maximize it. The refer you to a outside consultant to setup the system. Support is pretty limited because many of the issues revolve around how it is setup. Which they would provide more training with the purchase of the product on how to fine tune the software for your needs --- ### Network Monitoring Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A)It is user friendly, Can monitor all kind of network device B) We can extract the daily, monthly reports as per our need. C) Generate alerts which can help us to trace the issue. #### Cons A) It is highly expensive compare to it's compititior. B) The customer service response time was highly lathergic. C) it's graphics were not as satisfactory --- ### Solarwinds NPM - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Solarwinds NPM is extensive. There are several features enabling you to have visibility on the network and its status. #### Cons Its not realtime. There is like a 5minute lag in alerts/polls on the same. This should be lessened to a an average of a minute --- ### SolarWinds Network Performance Monitor Review - Overall rating: 4/5 - Reviewer: Charles S. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This tool helps prevent major Server downtimes with a great alert system. Every System Administrator should have this. I can't count the number of times it has saved me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The features I like the most about this tool are the fast and easy deployment and the high-quality monitoring and alerting. Very nice UI, also very scalable. #### Cons The element base pricing is very expensive, can quickly escalate. --- ### Cloud based software for busy IT admins - Overall rating: 4/5 - Reviewer: Mike P. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The layout that shows the main issues on the dashboard is a great feature. This allows you to take the most serious tasks and rectify them first. The layout of the software is very user friendly and can be used by both beginning and advanced administrators alike #### Cons Not to much not to like about the software. One thing that would be nice is a way to add custom field for reports. --- ### Great to have a view of everything - Overall rating: 4/5 - Reviewer: Jason Z. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The dashboards are incredible I am able to troubleshoot the network quickly and efficiently right down to the node. #### Cons I wish there was a way to see what an IP belongs to on the exterior of our environment like a whois this Ip --- ### Monitoring network devices. - Overall rating: 5/5 - Reviewer: Igor J. - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use Network Performance Monitor because we need deep information about the operation of our network devices. The system works very well in our organization and I can recommend it to others. #### Cons The system is very good and complete, but also very difficult to use, the implementation of the system is also very difficult, it requires an experienced partner. --- ### Pretty good software, can be a bit laggy at times - Overall rating: 5/5 - Reviewer: Jamie B. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and get going. Will scan your network and add devices automatically if you want. Interface is easy to read and navigate. #### Cons Can be inconsistent with reporting. Seems to lag up my system a bit and sometimes reports devices offline when they are not. --- ### The best one in business - Overall rating: 5/5 - Reviewer: Sachin C. - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros 1) Real time health report and a microseconds difference is the competence i was looking for in the monitoring tools out there. #### Cons 1) Prices could be cheaper but whatever keeps my servers afloat i can go for it, without much ado. --- ### Excellent product that provides greater value for the money - Overall rating: 5/5 - Reviewer: Hughes W. - Product usage: Used weekly for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of installation. Product Support in clubs I've of upgrades. Great online training and folllowup --- ### Great software for network monitor - Overall rating: 4/5 - Reviewer: Deep S. - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy interface for beginner as well as expert level. I like how it displays the characteristics of a network. #### Cons Sometimes it gives lags but still update comes late so it create an issue for a user who requires real time network monitoring. --- ### Excellent Monitoring - Overall rating: 5/5 - Reviewer: Jeff G. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solarwinds Network Performance has been excellent for monitoring my mix of Cisco and Brocade Equipment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 ## More reviews [Next reviews](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/reviews/?page=2) --- Network Performance Monitor Reviews, Pros and Cons - 2026 Software Advice