Excellent experience starting from the concept phase, evaluation phase and then later the complete implementation. Its a great tool in the domain of security and a must have

An updated vulnerability list and ease of Maintainance and administration are the key features of the tool. Moreover, its a breeze to integrate with various CI/CD toolsets ensuring a great DevSecOps practice

I guess in general DevSecOps is still a recent phenomenon and developers and engineers need to get themselves well acquainted with such security concepts

Ease in identifying the security exposures and hidden vulnerabilities created by open source components. Time to market is faster for identifying the vulnerabilities early during the development stage. open source license management becomes so easy now.

The ease of identifying and managing the open source code and as well examining the source code for vulnerabilities and specifically the hidden security vulnerabilities is amazing. This is the product that every organization should look out to manage the source code for identifying quickly about vulnerabilities, open source code license management which can be lethal if ignored. Easily integrates with your current CI engines and sets the pace for your time to market. Ease in identifying the security exposures and hidden vulnerabilities created by open source components. Time to market is faster for identifying the vulnerabilities early during the development stage. open source license management becomes so easy now. The product is really amazing already. Hub knowledge bases are huge and growing day by day.

Improve in reporting, and better API experience. Black Duck is a duckling and is growing fast.Suggest black duck to update the KBs quickly.

Ability to detect open source vulnerabilities in our code.

Ability to detect open source vulnerabilities in our code. Pre-sales contact & support was good (demo, trial etc). Clean interface. Performance improved in v4.0.0.

Difficult installation process, made more complicated with the introduction of Docker in v4.0.0 & with introduction of mandatory SSL/TLS web server certificate which requires troubleshooting trust issues. Support team are reluctant to pick up the phone or enter into telephone support, with sporadic email communication being the favoured option. Some gaps in documentation. Why is there no pre-built Black Duck Hub virtual appliance that I can drop into VMware? No documentation for implementing with vSphere Integrated Containers (VIC), only documentation for Docker & Openshift. Reporting improvements still to be made.

We are working in improving Open Source Culture in our Company and Customers: Black Duck HUB is a very good tool for awareness about legal, security and operational risks in using Open Source Components.

We are working in improving Open Source Culture in our Company and Customers: Black Duck HUB is a very good tool for awareness about legal, security and operational risks in using Open Source Components. A very good thing is that it provide features for code scanning, independently from language and technology, also integrated with CI/CD tools like Jenkins. The GUI is very easy to use and intuitive, the dashboard give a lot of information about Open Source Components in the project and you can take advantage of notification about new vulnerability. In the latest versions Back Duck Hub is also improved in remediation suggestions about vulnerability. Black Duck provide also good reports and you can customize it using restful API and direct access to a Report Database. What is more it is really easy to install, we use the docker compose version: just install Docker, download images and run a command to set up the environment or upgrade to a new version! Last but not least the technical support and customer care is really good.

Black Duck HUB is a quite new product, despite it has very famous and consolidate ancestors like Protex. So some features can improve and better meet users needs, especially about reports and API. Also documentation can improve .

I love the speed and overall simplicity of the application. It does a good job of finding most open source packages and performs identification automatically. It is very useful to see where a component is being used across my organization, as well as see other factors beyond license risk like security and operational risk.

The application is expensive due to the billing model that enforces a quota on amount of code scanned. This disincentivizes me to use the application when I would ordinarily want to scan as much of my code as possible due to its ease of use. It has fewer features when compared to Protex, but Black Duck is slowly resolving this.

I like BD Hub when compare to Protex and CodeCenter. It's easy to handle and all in place rather than 2 legs at 2 different places. I have seen little issue with GUI provided along with Hub bit it's managable. The integration with Hub was easy along with Jenkins, Coverity, Jira and other tools. If properly integrated BD Hub along with Jenkins then the issue can be identified with Opertaional/Vulnerability/License much earlier than later. The Hub version of current one in-terms installation looks easy as one bundle instead of few different add-ons as prior. I had little issues while installation since of pre required suff with Linux lsb since it had multiple dependencies, otherwise it was easy to breeze through. Overall, my experience is good so far.

I have only exposures to 3 BD softwares Protex, CodeCenter and Hub. Out of it, I like Protex as least one. Since it was NOT very much user friendly. It's my experience but could have been better.

We are able to anticipate the issues that our customers will find in our software when they scan it with Black Duck, before we ship to them. Thus, we can mitigate problems before they go out the door.

The new Hub product is very fast to scan software, and the UI is responsive and nice-looking. The Black Duck team is responsive to problems. They have made some of the improvements we've requested.

There is no support for a workflow that keeps track of changes we make. There's no history of comments or changes. Updates made to one version of a project are not easily available to other versions, or to other projects that use the same components. It is frustrating to navigate -- often too many clicks to get to a related view, and then the scroll position is lost when you go back so you have to remember where you were, click to successive pages... clunky.

Reports are very good. Operational risk, License report etc are all very helpful. Could use more information for .Net applications though.

KB isn't really that good for third party dlls etc for .Net applications. If the Jsons we send out to customer support could be automated as well (by Jenkins plugin) that'd be helpful instead of manually running them.

list of open source licenses as well as where our code is using these to validate we are using them correctly

right now we have it setup to automatically scan using bamboo as the scheduler, we also set it up to email users using the hub apis to get the "failures" out to let developers know where issues are

being able to setup the repositories for internal vs externally facing code without getting help to do this

We have installed Black Duck hub and integrated with Bamboo. This is good for our pipeline workflow and subsequent analysis of findings.

Black Duck advertised Gradle support with an integration with Eclipse. The implementation only worked in a simple configuration of a Gradle project. Recently (11-8-2017) Black Duck informed us in a response not to the plugin for Eclispe. This is vital to our DevOps workflow where we want to enable developers to identify issues based on findings with Black Duck hub in their local Eclipse.

It is very easy to use and integrate with the current continuous integration infrastructure. It is adding new features frequently to improve usability.

The result from scanning is not always that great. It should focus on improving findings. There are a lot of false alarms that should be corrected to update its database. It should support more languages in future.

New feature are constantly being added. The support team is quick to get back with questions and issues.

Upgrading it is a major pain / undertaking. Each time we need to upgrade the system we have to do the equivalent of installing it from scratch.

The fact that it combines all three core areas of Open Source Security Management is a very deep advantage. whether the need is security or license risk management or operational risk concerns. Black Duck does it well and neat. Also, the scan speed helps you quickly make a good case within the shortest possible time. it can be delivered On premise, allowing the user company to keep their source code and not release their source code unlike some other solution.

the fact that the code base monitored. would have been nice if the solution could be project based pricing or perhaps priced as a function of the number of lines of code. Nonetheless, still a fantastic tool

Web Interface and easy to the scan tool Web GUI performance is better then old version. Docker Containerized technology

After upgrade to HUB4.0 software response is quick but lot of Issues with Certificates issues. Manual scan do not work on Linux servers

I like that identification of open source software is automatic for most part. Although after the first scan more than 800 open source component were not identified so I have to do it manually.

It's different links to change license and version. It would be nice to have one location to make all changes if needed.

The integrations points are quite very wide and cater to whatever type of CI/ CDthat you may want to use, also, the IDE integrations are quite easy to deploy, thereby not locking you into a corner if your DevOps team are fixed on one particular type of technologies. Also, the accuracy and detection capability seems to be very solid

not sure if there is something that i did not really like, maybe initially it did not have the code snippets, but that has been taken care of now ; giving the solution better capability and usage experience

abetter possibilty to assess open source software

the automations, the huge nowledge base and last but not least automatic reports. two different views, modern and classic. Easy seraching and comparing of source code.

the ease of use is unfortenatley complicated. In some cases it is unclear how to solve license conflicts for example. i would propose to make clearer what the detailed workflow steps for an analyze is.

Seamless integration & ease of use; Relevant feedback; Earlier in the SDLC; Real-time and continuous monitoring; Automated Notifications; Easy-to-digest reports with minimal false positives; Jenkins support & secure scanning; Code doesnt leave intranet; Identify open source licenses

The navigation of the UI can do with some more intuitive organization potentially with some contextual assistance to interpret what the summary number mean exactly on some of the report screens.

Feature rich. Nuget integration. Post sales ...supports dev, security and dev ops...policy implementation

Linux hosted

Works well and is not overly complicated to maintain. Company is very responsive to any false findings the tool reports.

Some of the upgrades did not go smoothly. Some of the information that most IT departments require seems to be missing from the documentation. The group roles (ie Policy manager) would be nice to assign on a project by project basis as opposed to site wide.

It is easy to interface with other services such as ticketing systems and the like. It is easy to get additional information about identified vulnerabilities.

The third category, operational risks, is not really clear and customer support initially suggested to ignore them. I am still confused by how the rating is done although it could be valuable.

The thing I like most about the Hub is the integrations. Engineers are moving toward a more automated build process and a have a tool that can support that is very nice.

fast turnaround and ability to dig into results at the file level. That's about it. Nothing more to say.

implementation is very difficult, and support for python appears to be based around libraries, not applications.

Save my time

save time for checking open source software and hiligh on source code that same open source software

Price very expensive and it's not license that 's software fee. it have to pay year by year. In my job work on embeded system, our code size is very small (under 100 kB). But Blackduck protex sell in minimum 1GB that is one reasone for pricing high.

Helped to verify the softwares for our product software developed in external environment by vendor.

Simple and easy to use, Responsive Customer support. Most of the softwares were already available. The new addition softwares takes less turnaround time for availability.

Don't see any as such. However would like to see latest softwares already added so that easy for the users.