# ilert Software Reviews, Demo & Pricing - 2026 > Review of ilert Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/server-monitoring/ilert-profile --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / ilert Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/)[Alternatives](https://www.softwareadvice.com/server-monitoring/ilert-profile/alternatives/) # ilert 2026: Benefits, Features & Pricing Wondering if ilert is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ilert 4.7 [(64)](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) Pricing Starting at €19.00 per month ### About ilert ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary. ilert seamlessly integrates with your monitoring tools and extends them with reliable alerting, on-call scheduling and automatic escalations. Wondering if ilert is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## ilert User Interface ## Popular ilert Alternatives Main Product ilert 4.7 [(64)](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.53Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.35Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price ## ilert Pricing and Plans Starting price: €19.00 per month Free Trial Free Version Free €0.00 per user, per month No plan information available Professional €19.00 per user, per month No plan information available Scale €39.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ilert Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of ilert Activity Dashboard API Automated Scheduling Availability Management Calendar Management Calendar Sync Customizable Templates Drag & Drop Email Alerts Employee Management Event Logs Group Scheduling Incident Reporting Issue Management Maintenance Scheduling Mobile Access Mobile Alerts Monitoring Multi-Channel Communication Multi-Language Multi-Location Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Reminders Reporting & Statistics Scheduling Service Level Agreement (SLA) Management Single Sign On SMS Messaging Team Calendars Third-Party Integrations ## ilert Integrations Pingdom Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review New Relic Integration rated undefined from -1 review Okta Integration rated undefined from -1 review PRTG Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review See all 52 integrations ## ilert User Reviews Overall Rating 4.7 Ratings Breakdown 5 67% 4 31% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.7 Functionality 4.4 Manojkumar c. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 2 years Reviewed September 2022 iLert - Simple and powerful 5 With iLert all our critical incidents are addressed with less responsive time. the notification features from iLert are aswesome Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like schedule layers, multiple responders, status pages, and uptime monitors Cons: Can have more features in status pages and overall all the feature are cool Vendor Response Hey Manojkumar, great review, thank you. This is very motivating. We are already working on more features for the status pages :-) Replied September 2022 Read More AT Abdullah T. Verified reviewer Information Technology and Services 501-1000 employees Used daily for less than 12 months Reviewed October 2020 A solid product for on-call duty 5 Its a good product that fits our use case of different teams monitoring different services, where each services are also living under different environments. This requires a complex level of customization of notifications & alerts, and ilert works perfectly. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \- Integration with monitoring software like Zabbix, and supporting their latest releases very quickly. - Separate API per environment allows more flexible grouping. - Clean escalation policies with step-by-step configuration. - On-Call scheduling shown in visually colorful way. - A wonderful reporting tool to view past alerts/notifications and generate regular reports. Cons: \- Editing on-call scheduling requires to figure out interaction (where to click, what to add etc.). A help/guide inside the software would be helpful. - Removing an on-call person from a period in between schedule, changes the whole schedule up for everyone next in queue, hence needs to do adjustments for all the next on-callers. Reasons for choosing ilert Way more direct support from ilert team in helping setup ilert across the infrastructure. It was a better fit with the organization structure. Reasons for switching to ilert VictorOps got broken after Zabbix changes their internal alerting in their new 4.4 version, and even though they manage to fix it after opening a support ticket, a lot of time was spend waiting for upgrade to be pushed to production. During this time, ilert (and other products) were also tested as possible replacement. Vendor Response Hi Abdullah, Thank you very much for taking the time to review iLert. I'm glad to hear that you like our deep integration with Zabbix, our on-call management features, and our in-depth reporting. Regarding editing on-call schedules: a major upgrade to editing on-call schedules is in the works and will be ready towards the end of this year. Stay tuned and thanks again. Birol Replied November 2020 Read More NV Nathan V. Verified reviewer Computer Software 51-200 employees Used daily for less than 2 years Reviewed June 2023 Feature options help a lot 4 Currently iLert has been a great help at quickly responding to issues with my clients sites even when our own internal monitoring tools are delayed. Ratings Breakdown 4 Ease of use 3 Functionality Pros: Notifications coming from AWS as well as our internal monitoring systems Cons: We could not find a connection option to HubSpot. Reasons for choosing ilert I was not involved in the process Read More SD Sachin D. Verified reviewer Information Technology and Services 501-1000 employees Used daily for less than 6 months Reviewed May 2024 ilert in our MSP 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Incident management tools are fantastic, The on-call alerting helps us reliably ensure that alerts are actioned perfectly without delay. Cons: At first the integrations where not all there but they have since developed a lot more to help us and upon request make it even easier. Reasons for choosing ilert Better functionality, good support and Birol was key. Read More HK Heike K. Verified reviewer Media Production 2-10 employees Used weekly for less than 12 months Reviewed July 2020 Quick customer response, easy to use and competitive pricing 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: You set it up once and it just works. We received a hands on demo with the iLert team, configured the rest of our uptime monitors and api integrations ourselves. It took a few minutes to get all users on board and since then, we did not even need to touch the browser if anything on our side goes wrong, we simply use the iLert mobile app for the whole incident lifecycle. Cons: We would still love to see a few more features in the future like postmortems or a whatsapp integration. Reasons for choosing ilert Early in our integration attempts we realised that we were in need of an additional integration for our internal monitoring tools that we developed inhouse to ensure our video backup storages are healthy. It was a matter of days for the our feature request to become available, even though we were still a trial customer. The fact that the pricing was extremely competitive was just a cherry on top. Vendor Response Hi Heike, thank you very much for taking the time to review us and we are happy to hear that you were up and running quickly with iLert. Thanks also for your suggested features. A postmortem feature is something we are currently discussing and might include in our roadmap. I will make sure to reach out to you personally, once things become concrete. Birol Replied August 2020 Read More GR Giovanni R. Verified reviewer Telecommunications 201-500 employees Used daily for less than 6 months Reviewed August 2025 ilert review 5 My overall experience with ilert has been very positive—it’s reliable, easy to use, and highly effective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about ilert is its reliable alerting system, seamless integrations with other tools, customizable escalation policies, and the intuitive, user-friendly interface that makes incident management much easier. Cons: What I liked least about ilert is that the mobile app can occasionally lag, and some advanced settings are not very intuitive or require additional documentation to fully understand and configure efficiently. Read More SE Solaiman E. Verified reviewer Telecommunications 501-1000 employees Used daily for less than 6 months Reviewed October 2025 Would definitely recommend Ilert! 5 Using it for stand-by shift. Zabbix alerts, Wazuh, prtg and much more internal monitoring tools that we use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the way of how ilert works and all the functions it has to offer. Also creating schedules for diffirent teams is easy to do. I would definity recommend Ilert. Its also really cheap. Cons: I dont have any cons for ilert. The product works really well! I don't have any feedback at this moment. Keep going! Read More us uthara s. Verified reviewer Computer Software 51-200 employees Used daily for less than 6 months Reviewed August 2025 "Reliable and Efficient Incident Management with iLert" 5 it provided reliable incident alerting, seamless integrations, and effective on-call management, making incident response faster and more organized. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about iLert is how easy it made managing on-call schedules and how reliable the alerts were — it really helped us respond to issues quickly without missing anything important. Cons: What I liked least about iLert is that the initial setup felt a bit tricky and took some time to get used to. Read More SR Stefan R. Verified reviewer Oil & Energy 201-500 employees Used daily for more than 2 years Reviewed July 2023 excellent Alerting system 5 First I user iLert in Telekommunikation branch of the Company , now I working in the IT department and we are using the System for alerting if parts of the Infrastruktur fails Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use iPhone APP, and very good web Service application Cons: to be honest there is nothing to complain about Read More Kaan .. Verified reviewer Consumer Goods 11-50 employees Used weekly for more than 2 years Reviewed August 2020 Uptime monitoring and advanced alerting 5 We were looking for a simple solution that monitors our online shops and calls our engineers in case of any issues. iLert helped us to minimize the impact of IT related issues to our customers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The mobile app! Once everything was setup, we relied on the mobile app for ongoing use. Since the introduction of uptime monitoring, iLert covers all our monitoring and alerting needs. Cons: Would love to have a reminder when an on-call shift starts. Vendor Response Kaan - thank you very much for taking the time to leave us a review and for being an iLert customer for such a long time. It is great to hear that iLert helps your company to increase uptime for your customers. Reminders for on-call shifts will be available later this year. Thanks again, Birol Replied August 2020 Read More Showing 1 - 10 of 64 Reviews [See All Reviews](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) ## ilert Popular Comparisons [Freshservice vs ilert](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/ilert/)[SafetyCulture vs ilert](https://www.softwareadvice.com/cmms/iauditor-profile/vs/ilert/)[Datadog vs ilert](https://www.softwareadvice.com/bi/datadog-profile/vs/ilert/)[Site24x7 vs ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/site24x7/)[PagerDuty vs ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/pagerduty/)[JIRA Service Management vs ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/jira-service-management/) [Compare All Alternatives](https://www.softwareadvice.com/server-monitoring/ilert-profile/alternatives/) ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **29** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **13** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **9** times [Healthcare Compliance Software](https://www.softwareadvice.com/cloud-security/the-guard-profile/) **4.9** (32) Recently recommended **5** times Stuck Between Options? 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