Kentik

RATING:

4.6

(34)

About Kentik

Kentik is a cloud-based network management solution which assists network managers, network engineers and operators with data encryption and access control. Its key features include bandwidth monitoring, network diagnosis, performance metrics and anomaly detection. The application captures traffic, SNMPdata , BGP routing, network data and flow records across internet paths. Managers can view graph traffic for multiple metrics on a centralized portal and share reports with authorized users. With the anomaly detection module, users can detect DDos attacks and receive alert notifications. Further, the solution stores customer data on a secure SOC-2 compliant data center. Kentik comes with a REST API and integrates with third-party applications such as A10 and Rad...
Network Observability from Kentik
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Kentik Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Kentik

1 - 5 of 34 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2019

Kentik Network Monitoring

PROS

The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

CONS

Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.

Romeo

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Kentik must have if you try to be proactive

First when we turned up kentik for our DDoS offering I needed to send API calls to more than one destination as we have multiple Scrubbing Centers. I wanted both Scrubbing Centers to work in Active/Active mode. Kentik at the time did not provide that option and we would have to maintain 2 policy's for each Scrubbing Center. This is an administrative nightmare but Kentik's response to my problem was to give them a week to make this happen. I was stunned on how fast they were able to turn this around

PROS

Kentik approached me about their netflow extremely fast query capabilities. I just brushed my shoulders because I didn't think there was any problems with my in-house netflow server. When I agreed to test out their product I was extremely shocked that any query I ran was single digit seconds vs 30-50minutes that I was used to.Setting up trigger alerts is fairly simple and you get countless of options on your alert mechanism. This is CRITICAL to TierPoint to be quick AND accurate because it triggers an API call to our DDoS Scrubbing Centers to take the bad traffic away from our Data Centers and re-route them to our Scrubbing Centers to save our backbone from DDoS Attacks

CONS

Netflow and SNMP data is preferred to go to Kentik direct over the Internet. I truly don't like to have my SNMP features enabled on the outside network so they have a kProxy product that sits on your inside network to collect the data. At first kProxy was challenging to get going but it came a long way and it's been SOLID for more than a year now. This is not a Con anymore but this is all I can think of.

Brad

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2020

Kentik for Managed Service Providers

Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.

PROS

Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

CONS

For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

Reasons for switching to Kentik

We switched/unified to Kentik years ago based on its flow visualization and DDoS monitoring capability at scale capabilities.

Dave

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Kentik - Fanatstic Analytics for your network!

We are a network organization responsible for providing a variety of network services. One of our most critical services is Internet and Internet2 connectivity. Providing this type of service requires us to maintain multiple peering relationships with multiple service providers. Kentik is our "go to" product for analyzing customer and service provider traffic to help us determine when and where to add additional resources. This has taken a lot of the guess work out of understanding what our network is doing and why, enabling us to be much more efficient in our deployment of additional or larger network peers.

PROS

Kentik is fantastic at reporting flow based network data. This was a game changer for us (we are primarily a networking based group). The interface for reporting on network traffic is very easy to use and is very comprehensive. This is definitely our "go to" product for analyzing traffic trends.

CONS

Not much I can say here. The product is great for our use case and we have had no real issues for the time we have been a customer.

Reasons for switching to Kentik

We switched away from our former product due to the amount of resources needed to maintain local server and software infrastructure. Kentik was a fantastic cloud based solution that allowed our network engineering staff to just be users, relieving them of the burden of server and software maintenance. While this was one of the primary reasons for initially investigating Kentik, we can easily say that once we made the switch to Kentik we found the product to be as feature rich or even more so than our previous product.

Andrew

Higher Education, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy to use powerful product

We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network.

PROS

Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

CONS

Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.