MSP360 RMM

RATING:

4.5

(2)
Overview

About MSP360 RMM

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, alerting, patch management, remote access, scripting, and more. Licensed per admin with unlimited endpoints.
Remote Management Tab

MSP360 RMM Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for MSP360 RMM

2 Reviews

Andre

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent Remote Management Software

I'm extremely happy with this product and used it every day to monitor and support my customers.

PROS

Being able to install and manage the software from the control panel is the best feature and one that I use everyday.

CONS

Connect. it works well but not as fast as my current solution. Unattended remote access is not as easy to setup and use either.

Reason for choosing MSP360 RMM

I currently use MSP360 Backup and have been very please with the product, so using RMM from the same control panel was a no brainier.

Chris

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2022

MSP360 Backup and RMM

PROS

We have used the backup product for a while now and it has performed well. We have started using the RMM and Connect portions recently and have liked the service so far.

CONS

Wish there was a Mac and mobile RMM and remote connect ability.