All Workspace ONE Reviews
1-25 of 27 Reviews
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Tim
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2021
Reliable virtualized PC workspace
Remote user access, application/desktop virtualization.
PROSI usually Workspace One to log in to work remotely. It starts and performs very quickly compared to previous solutions.
CONSI seem to get disconnected more than I should. It will automatically try to reconnect, and usually does so successfully and resumes my session, but sometimes I cannot reconnect until my previous session times out. This has happened on multiple home devices.
Reasons for switching to Workspace ONE
We were constantly battling performance problems and user complaints with Citrix.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
One of the leaders in the MDM circle
The implementation took some time but all of our end-users are extremely happy to be off the legacy MDM platform.
PROSComing from a legacy platform, Workspace ONE allowed us to use native email clients on our mobile devices.
CONSWe are heavily regulated and require extreme security. In order to make this as secure as possible we had to jump through a lot of hoops that seemed unnecessary.
Reason for choosing Workspace ONE
Workspace One was included in our VMware licensing.
Reasons for switching to Workspace ONE
XenMobile did not provide all the features that we were looking for, it did not provide us with all the control that we needed.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2019
Good for Mac and Windows if you go with one tool for all endpoints.
IT implemented it and I was tasked with enforcing security controls and policies. Integrating it with our SIEM has been a huge pain so we ended up going with something else. Forcing HD encryption to all endpoints was nice.
PROSFairly intuitive. Easy deployment across our enterprise. Can install various applications, enforce encryption, etc.
CONSLittle bit of a learning curve, but not bad at all. REST API doesn't have Event Data, so you have to leverage the Syslog data, but it needs work. Expand the REST API and it'll fix this.
Reason for choosing Workspace ONE
Mac and Windows support.
Meenakshi
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
WS1 UEM for deciem
Its working great the way it was setup but don't have much options to upgrade the tenant if its a very bog organization. Support is good but not very quick.
PROSEasy to manage the devices, application version control, live location of device etc.
CONSArchitect of the tool is difficult i.e. organization group vs assignment/smart group. Difficult for IT admins to setup regions, departments vide devices and link them.
Reason for choosing Workspace ONE
With continues growing organization the best suitable product was UEM. Now, it does take time to explore features. Integration among existing tools was supported.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2022
Mange your endpoints with Workspace ONE
VMware Workspace ONE is a digital workspace platform that helps organizations securely deliver and manage access to corporate resources from any device, anywhere, at any time. It is designed to provide a seamless, secure, and integrated user experience for accessing corporate resources such as applications, desktops, and data from a variety of devices, including laptops, tablets, and smartphones.
PROSEnhanced security: Workspace ONE includes features such as single sign-on (SSO) and multi-factor authentication (MFA) to help secure access to corporate resources, as well as mobile device management (MDM) to help secure and manage devices.Simplified device management: Workspace ONE provides a single platform for managing and securing a variety of devices, including laptops, tablets, and smartphones. This can help simplify device management for IT administrators.Increased flexibility: Workspace ONE enables employees to work from any device, which can increase their flexibility and enable them to work from any location.Improved user experience: Workspace ONE provides a seamless and integrated user experience for accessing corporate resources, which can improve the overall user experience.
CONSIntegration with other systems: Workspace ONE may not integrate well with certain other systems or platforms, which could limit its usefulness for some organizations.Complexity: Depending on the complexity of an organization's IT infrastructure, Workspace ONE may be challenging to set up and configure, which could be a barrier for some users.Cost: Workspace ONE may be expensive for some organizations, especially smaller ones, which could limit its adoption.
Reason for choosing Workspace ONE
VMWARE gave us more confidence.
Robert
Verified reviewer
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Modern, easy to use mobile device management
It's been positive. The devices are all secure. We have reporting on uncompliant devices. I can easily disable/wipe missing phones etc. So really has done everything we wanted
PROSThis is an easy product to administer and configure. There is copious documentation on how to set it up. We can easily manage and secure our mobile devices and push out updates/software/wireless access very easily. The enrollment porcess has improved a lto recently so our users can easily self service.
CONSIt was realtively easy for me to configure to connect to our ad system and other functionality. It may be a bit daunting for a novice.
Ruban
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Digital workspace platform
Accessing all the company apps through workspace one. It is really good to have all the application that the company provides and use them more securely through the browser. Since the pandemic, we are using workspace for almost all services like Slack, Workday, EY and other apps through workspace one.
CONSI have been using workspace for almost 4 years and I'm happy with all the features they provide.
abraham
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
It allows the improvement in experiences and tasks that were once costly, complicated.
It allows to incorporate new applications and devices in less than an hour without complication, it establishes and applies data and access policies in all applications, devices and locations from the same place, in addition you can also complete business processes from a mobile device, Just as a laptop can be provisioned immediately from the company anywhere in the world from the cloud in minutes, Workspace ONE is the business platform that provides a digital work area that enables employees to safely incorporate the technology that choose, either devices or applications at the cost and pace that the company needs, also includes components of email, calendar, contacts documents, chat and business social networks of the employees' taste, as well as invisible security measures that protect the organization of possible data leaks through restrictions s when modifying or sharing attachments, allows employees to work collaboratively in real time, Workspace ONE automates the traditional tasks of incorporation and configuration of laptops and mobile devices and offers real-time application lifecycle management features that allow bridging the client-server applications inherited business and the era of the mobile cloud.
CONSthe integration with Active Directory or LDAP requires the configuration of several layers, the reporting tools are basic and may not meet the minimum requirements of some companies.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
Where would we be today...
Great experience in a horrible situation. Responsive support staff, and knowledge technicians.
PROSLuckily we had an existing relationship with VMWare when Covid shutdowns started. This allowed us to move over 3000 employees to work from home in less than 45 days
CONSThe cost. You get what you pay for, and VMWare delivers performance and ease of use, but it still send like there should be a win/win solution somewhere.
Stephanie
Verified reviewer
Package/Freight Delivery, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Suite of MDM products
The Workspace One suite of products helps resolve many of the issues we had with only using the AirWatch product. Having the suite of products helps users when transitioning between the applications as they appear seamless.
CONSIn order for the mobile devices to sync with the Workspace server, the Hub application needs to be opened semi-regularly and users do not always realize the application is not opened and fall out of compliance.
Matteo
Legal Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Best VDI product out there
we have a full virtual desktop environment with Workspace ONe and are able to deliver desktops and application to any device, anywhere using a relatively simple infrastructure
PROSworkspace ONE has included Vmware Horizon and Vmware Airwatch together in a new product family. The Vmware VDI is hands down the best and easiest product on the market and is full with additional products and features, from the entry edition to the enterprise one where all business needs are covered. it is fairly easy to use and generally well documented. the support team is also very knowledgeable and keen to assist.
CONSthere are not really major points which I can list here
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Best Mobile Device Management Portal
Easy to enroll the end-points. Inhouse and Googleplay/AppStore application(s) can be deployed to the device from remotely . Best cloud portal for MAM/MDM
CONS1. Portal performance can be improved still. 2.Frequency of Maintenance can be reduced 3. Focus on the reporting feature 4.iOS communications requires APN certificate which needs to be renewed yearly
Reason for choosing Workspace ONE
easy to use
Reasons for switching to Workspace ONE
Inhouse dependency
Lee
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The best solution for MDM
Manage mobile devices easily and push apps and policies.
PROSWe having been using AirWatch/Workspace One for a long time. Works very well. Lets you setup policies and manage mobile devices, push apps and email and wipe lost devices.
CONSNothing so far. Workspace one is rock solid. Went down the path of mobile iron which was a mistake.
Brian
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
VM Ware
This has been a great tool for our company. Easy to work with.
PROSSuper handy tool to create virtual machines. I use use these to test software installs on Windows 10 OS before deploying company wide.
CONSLicensing can get expensive over the free Windows Hyper V.
Michael
Financial Services, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Life Saver
Great experience. Simple to use and has saved me a few times.
PROSIt has saved my life a few times. Thank goodness for this program. It's simple to use and clean looking. Love the features of this too.
CONSNot much not to like. When this works. It's amazing. Sometimes connections are frustrating but can't blame the app.
Todd
Telecommunications, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Manage your mobile end points!
We needed an UEM that allowed us to secure our WIndows end points. Workspace One allows us to geolocate, as well as remote wipe our Windows end points. It also supports our other devices as well which includes Mac, IOS, and Android.
PROSWorkspace one allows us to manage our endpoints with ease. Having a UEM that can manage all device types (ie Windows, Mac, IOS, Android) under one portal has simplified our support. Workspace One even allows geolocation and remote wiping of WIndows and Mac platforms.
CONSThe option for remote control of a windows endpoint is being phased out. We have another solution in place, however for that task.
Iwan
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Workspace ONE
Deliver complete virtualized managed desktops and internal web apps through a secured browser and VPN tunnel.
CONSAirWatch device management it great but self-service requires improvement and extension in new version.
Jorge
Automotive, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed September 2021
Not Worth The Money.
It was not good. I was forced to implement the App completely on my own, then when the free trial ended they wanted to charge me thousands for implementation.
PROSThe functionality was as advertised: you could track iPhones locations, lock or unlock remotely and manage what iPhone features were available to users.
CONSThe technical support was absolutely non-existent.
Reason for choosing Workspace ONE
I had used Airwatch before at another company and seemed to work great.
Michael
Verified reviewer
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great for monitoring tablets
We can work remotely on devices while in our office and the devices are out in the field. This software is great and I am very happy that we decided to use WorkSpace. Thanks!
PROSVery user friendly! We use this software to help with security, so we are able to ping to a tablet remotely. It's great for sending updates to your devices across the United States.
CONSI love this software. Everything is organized and well put together.
Gerson
Verified reviewer
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Multi platform and it's VMware technology native
Because it's native to VMWare, it's not a shot in the dark. You can't be wrong if you have VMWare technology. Integration is native.
PROSSince it's integrated to AirWatch enterprise mobility management, unifies the management of every endpoint, regardless of platform or ownership model. I like the fact that supports ANdroid, iOS, macOS, Windows 10 and Chrome. Basically only Amazon is missing... Pricing is also interesting and there are multiple options. Standard, advanced and Enterprise. Also Perpetual On Premises for those who need only internal functionality. Specially useful if your infrastructure counts with Virtual Desktops.
CONSNothing bad to say. I like the VMware family of products. Loyal clients and excellent support. Not cheap of course but not the highest.
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
a very useful application
The thing I like most when using the application is that it is both easy to use and very easy to use.
CONSNever had a bad experience with the application.
Mohammed
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
It has been a pleasant experience.
We have had little interaction with the infrastructure with the exception of upgrades to the application.
CONSTier 1 support lacks the ability to adequately troubleshoot without escalation or WebEx session. Can do better in this part.
stefano
Building Materials, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
too many features for our needs
standard deployment of devices makes easy the task for IT
CONStoo many unuseful features, so the overall price is higher for our need
Ryan
Verified reviewer
Legal Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed September 2020
MDM to a new level!
VMware has a very competitive product for MDM and will definitely give other companies a run for their money.
PROSThis product has great customization for MDM and can get pretty granular. Does everything you want in terms of MDM
CONSIt actually has more than enough capabilities of what we want from an MDM. We just need the basic app management and security features.
Martin
Non-Profit Organization Management, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed September 2022
Very complete solution for all your devices
The integration of every devices is very good , you can monitor every device as long as it's connected to a network
CONSYou need a lot of knowledge in order to use this software at it's best , it can be difficult if you are not familiar with this.