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Best Service Desk Software of 2026 - Page 4

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Showing 76 - 100 of 127 products

HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The solution provides a kno...Read more about HESK

4.4

(8 reviews)

Free trial
Free version

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...Read more about Capacity

Free trial
Free version
Integrations
Google Drive
Google Drive
+25 more

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, finan...Read more about GLPI

Free trial
Free version

GLPI's Best Rated Features

4.67Inventory Tracking

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GLPI's Worst Rated Features

4.0Configuration Management

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With over 30 years of industry expertise, our service desk software seamlessly adapts to the unique needs of your organisation. ...Read more about Sunrise ITSM

Free trial
Free version
Integrations
Slack
Slack
+17 more

Sunrise ITSM's Best Rated Features

4.67Incident Management

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Sunrise ITSM's Worst Rated Features

4.67Incident Management

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Service Manager is a help desk management solution that helps businesses handle change and incident management. Key features inc...Read more about OpenText Core Service Management

4.4

(9 reviews)

Free trial
Free version

HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. The platfor...Read more about HEINZELMANN

4.0

(1 reviews)

Free trial
Free version

Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Designed for businesses of all sizes, SmartITSM is an IT service management software that helps businesses identify error-prone ...Read more about SmartITSM

4.6

(8 reviews)

Free trial
Free version

Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service a...Read more about Insightly Service

4.0

(2 reviews)

Free trial
Free version

SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the e...Read more about Summit

Free trial
Free version
Integrations
Slack
Slack
+24 more

Summit's Best Rated Features

4.83Real-Time Notifications

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Summit's Worst Rated Features

4.43Ticket Management

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Cost Tracker is a financial tracking app for Tempo Timesheets. Cost Tracker turns team's tracked time efforts into a real-time r...Read more about Financial Manager for Timesheets

Free trial
Free version
Integrations
Slack
Slack
+3 more

IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes...Read more about IncidentMonitor

4.1

(7 reviews)

Free trial
Free version

ManageEngine's ServiceDesk Plus MSP is an on-premise IT service management (ITSM) solution that provides managed service provide...Read more about ManageEngine ServiceDesk Plus MSP

4.0

(5 reviews)

Free trial
Free version
Integrations
Microsoft Teams
Microsoft Teams
+6 more

C2 ITSM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Servic...Read more about C2-ITSM

Free trial
Free version
Integrations
Zapier
Zapier
+2 more

OTRS help desk is a service management solution that connects teams and businesses with customers through structured communicati...Read more about OTRS

Free trial
Free version
Integrations
Slack
Slack
+9 more

OTRS's Best Rated Features

4.71Alerts/Notifications

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OTRS's Worst Rated Features

3.75Alerts/Escalation

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JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facil...Read more about JIRA Service Management

Free trial
Free version
Integrations
Google Docs
Google Docs
+57 more

JIRA Service Management's Best Rated Features

5.0Remote Monitoring & Management

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JIRA Service Management's Worst Rated Features

3.78Activity Tracking

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assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-service, ass...Read more about IFS assyst

3.5

(4 reviews)

Free trial
Free version

An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serv...Read more about ky2help

Free trial
Free version
Integrations
Microsoft SharePoint
Microsoft SharePoint
+16 more

ky2help's Best Rated Features

4.38Ticket Management

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ky2help's Worst Rated Features

3.50Alerts/Notifications

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Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capt...Read more about Ivanti Neurons for ITSM

Free trial
Free version

Alemba Service Manager represents a comprehensive and transformative approach to managing and delivering IT services within orga...Read more about Alemba Service Manager

3.7

(6 reviews)

Free trial
Free version
Integrations
Slack
Slack
+17 more

TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...Read more about TeamSupport

Free trial
Free version
Integrations
Slack
Slack
+38 more

TeamSupport's Best Rated Features

5.0Collaboration Tools

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TeamSupport's Worst Rated Features

4.0Call Center Management

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SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various indu...Read more about SapphireIMS

Free trial
Free version
Integrations
SAP Business One
SAP Business One
+0 more

SapphireIMS's Best Rated Features

4.75Incident Management

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SapphireIMS's Worst Rated Features

4.45Asset Tracking

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ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as proje...Read more about ManageEngine ServiceDesk Plus

Free trial
Free version
Integrations
Jira
Jira
+15 more

ManageEngine ServiceDesk Plus's Best Rated Features

4.78Incident Reporting

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ManageEngine ServiceDesk Plus's Worst Rated Features

3.75Third-Party Integrations

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Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...Read more about TOPdesk

Free trial
Free version
Integrations
Slack
Slack
+37 more

TOPdesk's Best Rated Features

4.54Incident Management

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TOPdesk's Worst Rated Features

3.63Email Management

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Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, ...Read more about HubSpot Service Hub

Free trial
Free version
Integrations
Slack
Slack
+91 more

HubSpot Service Hub's Best Rated Features

4.75Real-Time Notifications

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HubSpot Service Hub's Worst Rated Features

3.89Alerts/Escalation

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