# Page 4 | Best Service Desk Software - 2026 Reviews & Pricing > Page 4 - Find the best Service Desk Software for your organization. Compare top Service Desk Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/service-desk --- [Home](https://www.softwareadvice.com/) / [Service Desk Software](https://www.softwareadvice.com/service-desk/) / Page 4 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Service Desk Software of 2026 - Page 4 Filter products 130 results ### Compare Products Showing 76 - 100 of 130 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [ServicePRO](https://www.softwareadvice.com/productivity/servicepro-profile/) ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle...[Read more about ServicePRO](https://www.softwareadvice.com/productivity/servicepro-profile/) **4.4** ([7 reviews](https://www.softwareadvice.com/productivity/servicepro-profile/#reviews)) Free trial Free version Integrations Integrations Jira Microsoft Entra ID +2 more +1 more +0 more [HESK](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/) HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The solution provides a kno...[Read more about HESK](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/) **4.4** ([8 reviews](https://www.softwareadvice.com/help-desk/sysaid-hesk-profile/reviews/)) Free trial Free version [Capacity](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/) Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...[Read more about Capacity](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/) **4.5** ([14 reviews](https://www.softwareadvice.com/artificial-intelligence/capacity-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Jira +25 more +24 more +23 more [SmartITSM](https://www.softwareadvice.com/help-desk/smartitsm-profile/) Designed for businesses of all sizes, SmartITSM is an IT service management software that helps businesses identify error-prone ...[Read more about SmartITSM](https://www.softwareadvice.com/help-desk/smartitsm-profile/) **4.6** ([8 reviews](https://www.softwareadvice.com/help-desk/smartitsm-profile/#reviews)) Free trial Free version [HEINZELMANN](https://www.softwareadvice.com/itsm/heinzelmann-profile/) HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. The platfor...[Read more about HEINZELMANN](https://www.softwareadvice.com/itsm/heinzelmann-profile/) **4.0** ([1 reviews](https://www.softwareadvice.com/itsm/heinzelmann-profile/#reviews)) Free trial Free version [Sunrise ITSM](https://www.softwareadvice.com/it-service/sunrise-itsm-profile/) With over 30 years of industry expertise, our service desk software seamlessly adapts to the unique needs of your organisation. ...[Read more about Sunrise ITSM](https://www.softwareadvice.com/it-service/sunrise-itsm-profile/) **4.4** ([10 reviews](https://www.softwareadvice.com/it-service/sunrise-itsm-profile/reviews/)) Free trial Free version Integrations Integrations Slack Mailchimp +17 more +16 more +15 more Sunrise ITSM's Best Rated Features 4.67Incident Management See All Sunrise ITSM's Worst Rated Features 4.67Incident Management See All [OpenText Core Service Management](https://www.softwareadvice.com/itsm/service-manager-profile/) Service Manager is a help desk management solution that helps businesses handle change and incident management. Key features inc...[Read more about OpenText Core Service Management](https://www.softwareadvice.com/itsm/service-manager-profile/) **4.4** ([9 reviews](https://www.softwareadvice.com/itsm/service-manager-profile/#reviews)) Free trial Free version [Insightly Service](https://www.softwareadvice.com/crm/insightly-service-profile/) Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service a...[Read more about Insightly Service](https://www.softwareadvice.com/crm/insightly-service-profile/) **4.0** ([2 reviews](https://www.softwareadvice.com/crm/insightly-service-profile/#reviews)) Free trial Free version [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...[Read more about Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** ([3440 reviews](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +74 more +73 more +72 more Freshdesk's Best Rated Features 4.94Inbox Management See All Freshdesk's Worst Rated Features 3.74Social Media Integration See All [Summit](https://www.softwareadvice.com/it-management/summitai-profile/) SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the e...[Read more about Summit](https://www.softwareadvice.com/it-management/summitai-profile/) **4.4** ([27 reviews](https://www.softwareadvice.com/it-management/summitai-profile/reviews/)) Free trial Free version Integrations Integrations Slack Microsoft Excel +24 more +23 more +22 more Summit's Best Rated Features 4.83Real-Time Notifications See All Summit's Worst Rated Features 4.43Ticket Management See All [Financial Manager for Timesheets](https://www.softwareadvice.com/employee-monitoring/tempo-cost-tracker-profile/) Cost Tracker is a financial tracking app for Tempo Timesheets. Cost Tracker turns team's tracked time efforts into a real-time r...[Read more about Financial Manager for Timesheets](https://www.softwareadvice.com/employee-monitoring/tempo-cost-tracker-profile/) **4.3** ([10 reviews](https://www.softwareadvice.com/employee-monitoring/tempo-cost-tracker-profile/#reviews)) Free trial Free version Integrations Integrations Slack Jira +3 more +2 more +1 more [IncidentMonitor](https://www.softwareadvice.com/issue-tracking/incidentmonitor-profile/) IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes...[Read more about IncidentMonitor](https://www.softwareadvice.com/issue-tracking/incidentmonitor-profile/) **4.1** ([7 reviews](https://www.softwareadvice.com/issue-tracking/incidentmonitor-profile/#reviews)) Free trial Free version [ManageEngine ServiceDesk Plus MSP](https://www.softwareadvice.com/service-desk/manageengine-servicedesk-plus-msp-profile/) ManageEngine's ServiceDesk Plus MSP is an on-premise IT service management (ITSM) solution that provides managed service provide...[Read more about ManageEngine ServiceDesk Plus MSP](https://www.softwareadvice.com/service-desk/manageengine-servicedesk-plus-msp-profile/) **4.0** ([5 reviews](https://www.softwareadvice.com/service-desk/manageengine-servicedesk-plus-msp-profile/#reviews)) Free trial Free version Integrations Integrations Microsoft Teams Zoho CRM +6 more +5 more +4 more [OTRS](https://www.softwareadvice.com/crm/otrs-profile/) OTRS help desk is a service management solution that connects teams and businesses with customers through structured communicati...[Read more about OTRS](https://www.softwareadvice.com/crm/otrs-profile/) **4.4** ([96 reviews](https://www.softwareadvice.com/crm/otrs-profile/reviews/)) Free trial Free version Integrations Integrations Slack Jira +9 more +8 more +7 more OTRS's Best Rated Features 4.75Alerts/Notifications See All OTRS's Worst Rated Features 3.83Help Desk Management See All [C2](https://www.softwareadvice.com/help-desk/c2-atom-profile/) Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboarding to faci...[Read more about C2](https://www.softwareadvice.com/help-desk/c2-atom-profile/) **4.3** ([14 reviews](https://www.softwareadvice.com/help-desk/c2-atom-profile/reviews/)) Free trial Free version Integrations Integrations Zapier Microsoft Azure +2 more +1 more +0 more [IFS assyst](https://www.softwareadvice.com/itsm/axios-systems-assyst-profile/) assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-service, ass...[Read more about IFS assyst](https://www.softwareadvice.com/itsm/axios-systems-assyst-profile/) **3.5** ([4 reviews](https://www.softwareadvice.com/itsm/axios-systems-assyst-profile/#reviews)) Free trial Free version [ky2help](https://www.softwareadvice.com/crm/ky2help-profile/) An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serv...[Read more about ky2help](https://www.softwareadvice.com/crm/ky2help-profile/) **4.3** ([21 reviews](https://www.softwareadvice.com/crm/ky2help-profile/#reviews)) Free trial Free version Integrations Integrations Microsoft SharePoint ServiceNow +16 more +15 more +14 more ky2help's Best Rated Features 4.38Ticket Management See All ky2help's Worst Rated Features 3.50Alerts/Notifications See All [Alemba Service Manager](https://www.softwareadvice.com/itsm/vfire-profile/) Alemba Service Manager represents a comprehensive and transformative approach to managing and delivering IT services within orga...[Read more about Alemba Service Manager](https://www.softwareadvice.com/itsm/vfire-profile/) **3.7** ([6 reviews](https://www.softwareadvice.com/itsm/vfire-profile/#reviews)) Free trial Free version Integrations Integrations Slack Microsoft Excel +17 more +16 more +15 more [Ivanti Neurons for ITSM](https://www.softwareadvice.com/crm/ivanti-neurons-for-itsm-profile/) Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capt...[Read more about Ivanti Neurons for ITSM](https://www.softwareadvice.com/crm/ivanti-neurons-for-itsm-profile/) **3.9** ([15 reviews](https://www.softwareadvice.com/crm/ivanti-neurons-for-itsm-profile/reviews/)) Free trial Free version [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...[Read more about TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) **4.5** ([848 reviews](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)) Free trial Free version Integrations Integrations Slack Dropbox Business +38 more +37 more +36 more TeamSupport's Best Rated Features 5.0Collaboration Tools See All TeamSupport's Worst Rated Features 4.0Call Center Management See All [SapphireIMS](https://www.softwareadvice.com/cmms/sapphireims-profile/) SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various indu...[Read more about SapphireIMS](https://www.softwareadvice.com/cmms/sapphireims-profile/) **4.4** ([65 reviews](https://www.softwareadvice.com/cmms/sapphireims-profile/reviews/)) Free trial Free version Integrations Integrations SAP Business One +0 more +0 more +0 more SapphireIMS's Best Rated Features 4.75Incident Management See All SapphireIMS's Worst Rated Features 4.45Asset Tracking See All [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, ...[Read more about HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) **4.4** ([190 reviews](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +91 more +90 more +89 more HubSpot Service Hub's Best Rated Features 4.77Real-Time Notifications See All HubSpot Service Hub's Worst Rated Features 3.89Alerts/Escalation See All [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facil...[Read more about JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) **4.5** ([770 reviews](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +57 more +56 more +55 more JIRA Service Management's Best Rated Features 5.0Remote Monitoring & Management See All JIRA Service Management's Worst Rated Features 3.78Activity Tracking See All [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as proje...[Read more about ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) **4.4** ([231 reviews](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)) Free trial Free version Integrations Integrations Jira Microsoft 365 +15 more +14 more +13 more ManageEngine ServiceDesk Plus's Best Rated Features 4.78Incident Reporting See All ManageEngine ServiceDesk Plus's Worst Rated Features 3.89Remote Access/Control See All [TOPdesk](https://www.softwareadvice.com/crm/topdesk-profile/) Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...[Read more about TOPdesk](https://www.softwareadvice.com/crm/topdesk-profile/) **4.4** ([111 reviews](https://www.softwareadvice.com/crm/topdesk-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +37 more +36 more +35 more TOPdesk's Best Rated Features 4.54Incident Management See All TOPdesk's Worst Rated Features 3.63Email Management See All [1](https://www.softwareadvice.com/service-desk/)[2](https://www.softwareadvice.com/service-desk/?page=2)[3](https://www.softwareadvice.com/service-desk/?page=3) 4 [5](https://www.softwareadvice.com/service-desk/?page=5)[6](https://www.softwareadvice.com/service-desk/?page=6) Page 4 | Best Service Desk Software - 2026 Reviews & Pricing