# Page 5 | Best Service Desk Software - 2026 Reviews & Pricing

> Page 5 - Find the best Service Desk Software for your organization. Compare top Service Desk Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/service-desk

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# Best Service Desk Software of 2026 - Page 5

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Showing 101 - 125 of 130 products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[MSP Manager](https://www.softwareadvice.com/it-service/msp-manager-profile/)

MSP Manager is a cloud-based solution that helps IT service providers streamline billing and help desk operations via a unified ...[Read more about MSP Manager](https://www.softwareadvice.com/it-service/msp-manager-profile/)

**3.9**

([15 reviews](https://www.softwareadvice.com/it-service/msp-manager-profile/#reviews))

Free trial

Free version

Integrations

Integrations

QuickBooks Online

Xero

+3 more

+2 more

+1 more

[CA Service Desk Manager](https://www.softwareadvice.com/machine-learning/ca-service-desk-manager-profile/)

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management,...[Read more about CA Service Desk Manager](https://www.softwareadvice.com/machine-learning/ca-service-desk-manager-profile/)

**3.5**

([13 reviews](https://www.softwareadvice.com/machine-learning/ca-service-desk-manager-profile/#reviews))

Free trial

Free version

[EV Service Manager](https://www.softwareadvice.com/help-desk/easy-vista-profile/)

EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, n...[Read more about EV Service Manager](https://www.softwareadvice.com/help-desk/easy-vista-profile/)

**3.4**

([14 reviews](https://www.softwareadvice.com/help-desk/easy-vista-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Trello

+5 more

+4 more

+3 more

[TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/)

TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate repetitive...[Read more about TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/)

**4.4**

([170 reviews](https://www.softwareadvice.com/project-management/teamdynamix-profile/reviews/))

Free trial

Free version

TeamDynamix's Best Rated Features

4.67Client Portal

See All

TeamDynamix's Worst Rated Features

3.33Reporting/Analytics

See All

[Electric AI](https://www.softwareadvice.com/remote-support/electric-ai-profile/)

Electric is revolutionizing business IT management. Electric offers businesses a 50% decrease in IT cost and uniform security ac...[Read more about Electric AI](https://www.softwareadvice.com/remote-support/electric-ai-profile/)

**3.7**

([23 reviews](https://www.softwareadvice.com/remote-support/electric-ai-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Docs

Slack

+23 more

+22 more

+21 more

Electric AI's Best Rated Features

3.14Ticket Management

See All

Electric AI's Worst Rated Features

3.0Remote Access/Control

See All

[Tempo Timesheets](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/)

Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time o...[Read more about Tempo Timesheets](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/)

**4.3**

([223 reviews](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Jira

Microsoft 365

+5 more

+4 more

+3 more

Tempo Timesheets's Best Rated Features

4.77Timesheet Management

See All

Tempo Timesheets's Worst Rated Features

4.15Reporting/Analytics

See All

[Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...[Read more about Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/)

**4.3**

([178 reviews](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Jira

+16 more

+15 more

+14 more

Vivantio's Best Rated Features

4.83Incident Management

See All

Vivantio's Worst Rated Features

4.71Ticket Management

See All

[Spiceworks Cloud Help Desk](https://www.softwareadvice.com/help-desk/spiceworks-profile/)

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and ...[Read more about Spiceworks Cloud Help Desk](https://www.softwareadvice.com/help-desk/spiceworks-profile/)

**4.4**

([584 reviews](https://www.softwareadvice.com/help-desk/spiceworks-profile/reviews/))

Free trial

Free version

Spiceworks Cloud Help Desk's Best Rated Features

4.67Configuration Management

See All

Spiceworks Cloud Help Desk's Worst Rated Features

3.50Mobile Access

See All

[Track-It!](https://www.softwareadvice.com/help-desk/track-it-profile/)

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license...[Read more about Track-It!](https://www.softwareadvice.com/help-desk/track-it-profile/)

**4.0**

([77 reviews](https://www.softwareadvice.com/help-desk/track-it-profile/reviews/))

Free trial

Free version

Track-It!'s Best Rated Features

3.67Ticket Management

See All

Track-It!'s Worst Rated Features

3.67Ticket Management

See All

[Autotask PSA](https://www.softwareadvice.com/it-management/autotask-psa-profile/)

Autotask PSA is an IT business management platform consisting of a service desk, project management, account management, documen...[Read more about Autotask PSA](https://www.softwareadvice.com/it-management/autotask-psa-profile/)

**4.2**

([156 reviews](https://www.softwareadvice.com/it-management/autotask-psa-profile/reviews/))

Free trial

Free version

Integrations

Integrations

QuickBooks Online

Xero

+29 more

+28 more

+27 more

Autotask PSA's Best Rated Features

4.71Backup and Recovery

See All

Autotask PSA's Worst Rated Features

2.14Document Management

See All

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in ...[Read more about Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

**4.2**

([993 reviews](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Docs

Google Drive

+72 more

+71 more

+70 more

Bitrix24's Best Rated Features

4.88Client Database

See All

Bitrix24's Worst Rated Features

3.41Activity Dashboard

See All

[Haber Chat](https://www.softwareadvice.com/customer-communications-mngt/haber-chat-profile/)

Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp accounts, of...[Read more about Haber Chat](https://www.softwareadvice.com/customer-communications-mngt/haber-chat-profile/)

No reviews yet

Free trial

Free version

Integrations

Integrations

Microsoft Excel

Zoho CRM

+19 more

+18 more

+17 more

[Jack Project](https://www.softwareadvice.com/project-management/jack-project-profile/)

Jack Project is an all-in-one software solution that helps organizations manage projects, tasks, knowledge, and documents. It is...[Read more about Jack Project](https://www.softwareadvice.com/project-management/jack-project-profile/)

No reviews yet

Free trial

Free version

Integrations

Integrations

Microsoft Entra ID

+0 more

+0 more

+0 more

[KIX](https://www.softwareadvice.com/service-desk/kix-profile/)

KIX is an open source service management solution designed for IT service management (ITSM) and technical customer service teams...[Read more about KIX](https://www.softwareadvice.com/service-desk/kix-profile/)

No reviews yet

Free trial

Free version

Integrations

Integrations

baramundi Management Suite

+0 more

+0 more

+0 more

[NetkaQuartz Service Desk X](https://www.softwareadvice.com/product/528018-NetkaQuartz-Service-Desk-X/)

etkaQuartz Service Desk X (NSDX) is an ITIL-aligned IT service management platform designed to simplify, streamline, and elevate...[Read more about NetkaQuartz Service Desk X](https://www.softwareadvice.com/product/528018-NetkaQuartz-Service-Desk-X/)

No reviews yet

Free trial

Free version

Integrations

Integrations

Emailable

Project Management Cloud

+1 more

+0 more

+0 more

[OpenText Service Management](https://www.softwareadvice.com/it-service/service-management-automation-x-smax-profile/)

SMAX (Service Management Automation X) is a software suite that offers advanced IT Service Management (ITSM), IT asset managemen...[Read more about OpenText Service Management](https://www.softwareadvice.com/it-service/service-management-automation-x-smax-profile/)

No reviews yet

Free trial

Free version

Integrations

Integrations

WhatsApp

Microsoft Teams

+8 more

+7 more

+6 more

[OpenText ZENworks Service Desk](https://www.softwareadvice.com/incident-management/zenworks-service-desk-profile/)

ZENworks Service Desk is a cloud-based incident management and service desk solution that is customizable and can be tailored to...[Read more about OpenText ZENworks Service Desk](https://www.softwareadvice.com/incident-management/zenworks-service-desk-profile/)

No reviews yet

Free trial

Free version

[SP Employee Hub](https://www.softwareadvice.com/product/463722-SP-Employee-Self-Service-for-Office-365-and-Sharepoint/)

SP Employee Hub by SP Marketplace is a modern intranet portal built natively on Microsoft 365, using SharePoint and Teams to cen...[Read more about SP Employee Hub](https://www.softwareadvice.com/product/463722-SP-Employee-Self-Service-for-Office-365-and-Sharepoint/)

No reviews yet

Free trial

Free version

Integrations

Integrations

Microsoft 365

Microsoft Teams

+2 more

+1 more

+0 more

[Serviceware Processes](https://www.softwareadvice.com/help-desk/serviceware-processes-profile/)

Serviceware Processes (formerly helpLine) is a web-based solution for IT service management, ITSM, service desk, help desk and e...[Read more about Serviceware Processes](https://www.softwareadvice.com/help-desk/serviceware-processes-profile/)

No reviews yet

Free trial

Free version

[TACO](https://www.softwareadvice.com/itsm/taco-profile/)

Testing Automation Compliance Observability (TACO) is a continuous compliance auditing tool that provides visibility on a compli...[Read more about TACO](https://www.softwareadvice.com/itsm/taco-profile/)

No reviews yet

Free trial

Free version

Integrations

Integrations

Jira

OpsGenie

+5 more

+4 more

+3 more

[TIKTING](https://www.softwareadvice.com/call-center/tikting-profile/)

Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creation & Assig...[Read more about TIKTING](https://www.softwareadvice.com/call-center/tikting-profile/)

No reviews yet

Free trial

Free version

[Tuva IT](https://www.softwareadvice.com/product/508239-TuvaIT/)

Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Custome...[Read more about Tuva IT](https://www.softwareadvice.com/product/508239-TuvaIT/)

No reviews yet

Free trial

Free version

Integrations

Integrations

WhatsApp

HubSpot CRM

+8 more

+7 more

+6 more

[etrack1](https://www.softwareadvice.com/crm/etrack1-profile/)

etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook fo...[Read more about etrack1](https://www.softwareadvice.com/crm/etrack1-profile/)

No reviews yet

Free trial

Free version

[Hiver](https://www.softwareadvice.com/crm/hiver-profile/)

Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...[Read more about Hiver](https://www.softwareadvice.com/crm/hiver-profile/)

**4.7**

([147 reviews](https://www.softwareadvice.com/crm/hiver-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

WhatsApp

+7 more

+6 more

+5 more

Hiver's Best Rated Features

5.0Collaboration Tools

See All

Hiver's Worst Rated Features

3.75Access Controls/Permissions

See All

[OXARI ServiceDesk](https://www.softwareadvice.com/product/450314-OXARI-ServiceDesk/)

OXARI ServiceDesk is a ticket and problem management system designed to support organizations in managing service interruptions,...[Read more about OXARI ServiceDesk](https://www.softwareadvice.com/product/450314-OXARI-ServiceDesk/)

**4.8**

([13 reviews](https://www.softwareadvice.com/product/450314-OXARI-ServiceDesk/#reviews))

Free trial

Free version

OXARI ServiceDesk's Best Rated Features

5.0Support Ticket Management

See All

OXARI ServiceDesk's Worst Rated Features

4.63Customer Support

See All

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Page 5 | Best Service Desk Software - 2026 Reviews & Pricing