Acumatica ERP Software

4.43 / 5 (28)

Our advisors have recommended this product 4 times in the last 30 days

About Acumatica ERP


Acumatica is a cloud-based enterprise resource planning (ERP) solution that offers a platform designed for midsize customers with a complete, real-time view across the business.

The Acumatica suite of integrated business management applications includes multi-company accounting and financial management, distribution, manufacturing planning and control, time and expense, project accounting, construction, services, retail, e-commerce and customer relationship management (CRM).

All capabilities are fully integrated, built using standard Microsoft tools and have self-service reporting, document management and approval workflows. Users can customize their workspace and dashboards.

Acumatica offers a licensing model based on resources required. The platform can be installed on-premise or hosted in the cloud.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

28 Reviews of Acumatica ERP

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(14)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 28 reviews

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December 2015

Ed from Elliman


Ease-of-use

5.0

Customer support

4.5

Functionality

4.5

December 2015

Great Cloud ERP System with an open source

Pros

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly.
the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities.
More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support.
Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly.
Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk.
Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives.
Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows.
easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting.

The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Cons

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Good ERP for Small Business

Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Pros

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Best of Breed Cloud ERP System

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

Pros

Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.

Cons

There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.

June 2018

Sean from Fuji Component Parts USA, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Very functional ERP solutions that has grown over the years.

Savings of over 160 labor hours a month through automation and imports.

Pros

How easily it is to create import scenarios to easily turn hours worth of work into just 15 minutes.

Cons

Your experience with the software primarily comes down to your relationship with your VAR. A good one will let you get to the moon, a bad one will leave you spending lots of money on no results.

June 2018

Jerry from Great Commission Publications

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Very satisfied user.

Customer service and shipping improvements as well as greater access to data for data mining.

Pros

Very robust, flexibility of software setup and the ability to download data into Excel or PDF files.

Cons

Reporting and getting to data can be problematic for neophyte users but for users with a reasonable amount of accounting and programming experience it is a dream come true.

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

January 2018

Good Software Bad Support

Over all it saved money and the product can grow with us.

Pros

The software is very flexible and is based on .net. You can see the source code and modify any parts that you want.

Cons

You have to use a third party to implement it. Any support has to go through the vendor an hour. The consulting charges add up

December 2018

Heather from MC&A, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

December 2018

Less expensive ERP option with built in CRM

We have seen many operational efficiencies and we are starting to retire multiple legacy operational systems-they will all be replaced by Acumatica.

Pros

Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.

Cons

It requires a lot of developer involvement for customization of views, attributes, etc.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2018

Customizations are a bit of work. Needs a lot of technical people to support it.

Pros

Cloud based, does the accounting side quite well. Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.

Cons

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights. Should have a click all button to change rights. Email automation is really lacking. Need it to work with exchange or office 365. Any customizations you will need to be really trained in order to build it.

June 2018

Tom from EAA

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2018

Implementation of Acumatica Cloud Financials. RFP process and selected Acumatica and 3rd integrator

Ease of use. Updated and supported software. Cloud solution. Greater functionality. Performance improvements. Navigation improvements. More intuitive screen flows.

Pros

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. Having solution in the cloud was a plus. Now we can remain current on software without a large scale upgrade project

Cons

As a non-profit it lacked in some functionality that we had to get from a 3rd party. That 3rd party solution was weak. Also, Acumatica does not implement their software. They rely on 3rd party integrators. The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

February 2019

Adam from Self Employed Independent Consultant

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Deployment is simple and support is great!

Pros

I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.

Cons

We've worked to change over our system to Acumatica and have yet to run into any major problems. The small issues that we've encountered have been quickly resolved with their team.

December 2016

Geoffrey from Hubbell Partnership LLC

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

December 2016

Acumatica for Start ups

After 15 years of implementing and using SAP at a large Aerospace company, Acumatica is a breath of fresh air. The short story is the product is capable of handling all of the business requirement we have thrown at it without customization. Compromises to existing business processes have been minor and in most cases the new processes have incorporated required discipline that was lacking in the past

Pros

easy to understand, common sense approach to most screens and processes

Cons

Canned reporting could be deeper out of the box

January 2019