Microsoft Dynamics NAV Software

3.63 / 5 (74)

About Microsoft Dynamics NAV


Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.

Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.

Microsoft Dynamics NAV deploys on the Windows operating system and Microsoft SQL Server, and is developed in the .NET framework, all of which are core Microsoft platform technologies. This offers customers a tightly integrated stack from infrastructure to application. The system is deployed on-site or hosted for an additional fee.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

74 Reviews of Microsoft Dynamics NAV

Average User Ratings

Overall

3.63 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(18)

4 stars

(27)

3 stars

(16)

2 stars

(6)

1 stars

(7)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 74 reviews

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April 2015

Ayass from Rotana Media Group


Ease-of-use

4.5

Functionality

4.5

April 2015

Best Modern ERP Solution

Pros

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Cons

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

January 2019

Dynamics Review

It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

Pros

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Cons

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

July 2015

Deepak from Asian Paints


Ease-of-use

3.5

Customer support

3.5

Functionality

4.0

July 2015

Our 18 month experience on MS Dynamics

Pros

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure

MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.

The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Cons

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

March 2019

TABITHA from United Nations

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

March 2019

Manage Your Business Finances with Dynamics NAV.

Dynamics NAV assisted us in performing so many obligations from marketing, sales, and managing finances. The installation process was not hard at all.

Pros

Dynamics NAV is a product from Microsoft, which means, it successfully integrate with other Microsoft's products. Dynamics NAV also connect both sales and revenue, and this assist the users to understand on the profitability of your company. Again, the process of installing, setting, and running the software is easy. Lastly, Dynamics NAV manages sales and marketing through the use of the software.

Cons

I lack any significant problem/grudge with this software as to performs all of its obligations diligently. The software is also strong and stable. However, I would request the vendor to reduce the huge subscription fee.

July 2013

Scott from Food Production


Ease-of-use

1.0

Customer support

1.0

Functionality

2.0

July 2013

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

November 2018

Kelly from Pegasus Optimization Managers, LLC

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

November 2018

Great software, if you're not afraid of customization

Great software for small and midsize businesses.

Pros

One of NAV's biggest strengths is the fact that it's a Microsoft product, so the ease of use factor is high, given the fact that virtually all employees are familiar with MS ribbons, icons, etc. NAV is also customizable (with the help of a consultant). The fact that it is customizable, yet easy to up-gradable, is a huge factor.

Cons

There are some basic items that are only available through customization. I would like to see MS make these accessible as items that users can configure, vs. having to pay for customization.

March 2018

Peter from Publishing Company

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

March 2018

Full of unrealised potential

Pros

I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Cons

Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag.

Value for money is the main reason I have marked this application down.

December 2018

Ralph from IT Solutions Provider

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

December 2018

Feature Rich and Highly Customisable ERP

Good ERP for Small to medium enterprises

Pros

If you get the right partner- developer it a highly customizable product
Great compatibility with MS Office Suite
As an accounting or Financial Management ERP it is function rich, from the custom reports- account schedules, intercompany to navigation functionalities

Cons

Jobs lacks proper integration with Financial Management
The number of updates or releases are just overwhelming

February 2018

Yessica from Barceló Santo Domingo

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

A good software for accounting process

It's easy to run reports, since all the information you may need is in the software and its easily to customize it.

Pros

We use it for all our accounting process, to generate invoices, customer's database, and sales report. It's easy to use, you'll be able to customize the info you want to have it on hand.

Cons

Some times it can run slowly, if there are too many process at once. It will take a lot of practice to fully manage this software.

December 2017

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Great cloud based solution for small-medium businesses.

Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.

Pros

Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

Cons

Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

August 2018

John from Highlands Coffee Company Limited

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

Microsoft Dynamics NAV is the most advanced tool for financial management.

Pros

I like Microsoft Dynamics NAV since it is easy to install and set-up. Microsoft Dynamics NAV is the best tool for any growing business since it has all the features for the capabilities of sales and marketing tracking.

Cons