NextProcess Software

4.72 / 5 (18)

About NextProcess


NextProcess is an accounts payable solution used for automating organizations’ payment structures. It is suited for companies of any size, across a variety of industries.

NextProcess helps eliminate duplicate payments that can occur when companies maintain their invoices on paper.

Users can access all invoice details, old or new, on their computers, and they can review payments from particular days, weeks or months through a centralized document repository.

NextProcess features proprietary data capture technology that helps ensure accuracy across invoices.

The solution includes a vendor self-service portal that allows vendors to search for invoices generated in their name.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of NextProcess

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(3)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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November 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2017

Awesome AP Data Capture Routing System

Pros

Easy to use - user friendly screens
NextProcess is very detail oriented and work with you to create business rules etc to fit your needs
Accounting manager is in-tune to our account and how the application is set up for our company (Business rules, etc.) - makes it nice that they are so aware of how our business functions and allows for easy discussion

Cons

Systematic changes can sometimes change parts of our application and require review to get programming back to the way the system operates for our company

October 2017

Elizabeth from Reddy Ice

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Software is very user-friendly and customer support is outstanding

Canned reporting and custom reporting kept the team on track and aided in improving processing time. Images readily available was key and assisted in quick resolution.

Pros

I like the ease of use the most. The software is very user-friendly. Very few glitches from day to day.

Cons

The software does not come with a report writer however I do believe they are working towards providing one.

October 2017

John from HealthAxis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Innnovative, experienced and customer focused business

Lower cost in processing and auditing. Ease of use by managers. Ability to integrate effectively into other ERP components.

Pros

It is made for a business by business people who understand how to listen to customers and how to give them the tools that they need.

November 2017

Brian from American HomePatient

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

NextProcess Review

Ease of use I probably do not know how to use the majority of what it does, but what our company expects us to use it for works great.

Pros

This platform organizes everything I need perfectly. Invoices get paid on time and my employees expenses get paid quickly.

December 2017

Gabrielle from Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2017

Quick and easy to use!

Pros

I love the ability to track what has been approved or is pending on our larger projects. NextProcess is a great tool to reference what stage of the approval process we are at, at any given time.

Cons

It would be great to have the capability to duplicate different companies Purchase Orders. Currently you can only "Favorite" a PO and the company is automatically generated.

November 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Next Process is a comprehensive application used in our automated paperless AP environment

Pros

* Application is very intuitive. Easy to use.
* Support available for easy customization.
* Incredible support staff. Probably the best we have experienced with third party vendor.
* Easily interfaced with current ERP system
* Requires limited in house IT resources
* No downtown in the 5+ years we have used
* Next Process team delivered what they promised

Cons

* No significant cons that we have experienced.
* Occasional slowness on helpdesk tickets but nothing that has caused delay in our processing

December 2017

Henry Edgard from Eskaton Village Roseville

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2017

Very good software, I used to use "Maintenance connection" and very comparable.

Easy reporting, task completion reminders, work order creation is easy. The software make easy to update equipment inventory and to track warranties.

Pros

The easy report form, easy to summit the report, very easy to correct any mistakes, up update information. All the task menu is right at front of your eyes, making the selection easy.

Cons

I would like the software to be more sharing friendly, I noticed some charts or info cannot be shared with windows and/or be print easily, needs to change the file format.

December 2017

Renee from HealthAxis Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Quick and Easy

Pros

NextProcess Apex system, makes it easy for our company to keep track, code correctly and get the approvals we need for our AP invoices.

Cons

My only complaint is that while using the NextProcess Apex system, I feel that it times me out a little too quickly if it has been inactive.

December 2017

Mio from Eskaton

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Great

Pros

simple steps to create purchase orders and work orders. Easy to search old POs and WOs. Supporting documents allow any types of file format

Cons

Can't duplicate purchase orders easily. It doesn't allow us to customize any small and simple part of custom by ourselves.

November 2017

Bryan from The Parking Spot

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

I use Next Process on a daily basis, it just works!

Pros

It works, rarely is it ever down, and it is efficient for managing invoices. I am able to track spend and code invoices to specific accounts.

Cons

The search feature seems a bit legacy, at times it is tough to find an invoice for a specific client.

November 2017

Paul from PRG Parking Management/ The Parking Spot

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

Pretty easy to navigate

Pros

Its a pretty friendly interface and I like the list view of all my invoices. Seeing everything from a birds eye view helps me.

Cons

Some glitches I experienced were a little frustrating, but it was resolved in a reasonable amount of time.

December 2017

Brad from The Parking Spot

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017