QuickBooks Nonprofit Software

4.41 / 5 (106)

About QuickBooks Nonprofit


QuickBooks nonprofit is an on-premise and cloud-based fund accounting solution for small and midsize nonprofit organizations. Primary features include fund tracking, billing and invoicing, donation letter management, expense management, bank account sync, inventory tracking and reporting.

The solution allows users to track funds in various class categories. Users can sync their bank accounts with QuickBooks to download, track and categorize expenses automatically. Users can collaborate with accountants and teams online. Other features include donor records, compliance management, estimating, 1099 preparation and third-party integrations. It also offers integration with Donor, Paypal and Square.

It is available in a monthly subscription pricing and is compatible with Windows and Mac operating systems. Android and iOS mobile applications are offered with limited feature functionality. Support is offered via phone and email. Other help options include online community, dedicated advisors, FAQs and knowledge base.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

106 Reviews of QuickBooks Nonprofit

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(56)

4 stars

(38)

3 stars

(11)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 106 reviews

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June 2018

Sue from Rehoboth Beach Film Society

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2018

My experience with quickbooks has been very positive.

easy to use and teach makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Response from Intuit of Intuit

Replied June 2018

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market. Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg! Jess, The QuickBooks Team

October 2018

Cecilia from Samburu Girls Foundation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Innovative and reliable financial management tool for non-profit organizations

This revolutionary tool changed the way we managed finances. We used to have accounting problems that led to inaccurate project reports. Fortunately, we found this software and have since enjoyed working with it. It helps us to keep record and generate reports when the need arises.

Pros

Non-profit organizations depend on proper management of funds. This tool helps us keep track of donations, expenses and keep our records straight. It is relatively easy to use even for non accountants like me. It comes with customization features to suit the specific needs of non-profit entities.

Cons

It is not free. The basic accounting knowledge is necessary. It should be set up by an accounting professional to avoid any issues. I do not thinks I have any real negative aspect that I don't like about it.

Response from Intuit of Intuit

Replied October 2018

Thanks for reaching out with your review, Cecilia. We're proud to be backing Samburu Girls Foundation, and I'm thrilled Quickbooks is doing its part to keep your organization on track with proper fund management. Please know we've taken care to craft software that's accessible to users of all backgrounds, accounting or not. Spaces like our Resource Center (https://intuit.me/2rI3OKd) were made to help in this aspect, and ensure you have the knowledge to master the program. Regardless, it'd be my pleasure to discuss what cost-efficient options we have for non-profit organizations. My inbox at QBCares@Intuit.com is open, so feel more than free to send me a message at your earliest convenience. Jess, The QuickBooks Team

October 2017

Maurice from Cornerstone Community Church

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

October 2017

QB Nonprofit easy to use

User friendly.

Pros

QB Nonprofit desktop is easy to use with its flexibility and options which includes name search for customers and vendors and its versitility in financial statements. The classes allow us to get financial statements by class or department which are also very useful. Along with our main department (church) we also have 2 schools, so the software allows us to get financial statements for just the schools. We also use the budgets and get financial statements that show comparisons to budget projections. Dollar to dollar and percentage comparisons. Budgets are easy to prepare. Numbers that are exactly to same from month to month can just be copied across the entire year and don't have to be entered into each month individually.

Cons

1. Sometimes have to wait a long time (as much as 45 minutes) to get telephone support.
2. No name search for employees.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

February 2018

Quickbooks is a basic accounting software that helps to keep the books up to date.

I would recommend Quickbooks to small organizations that need a basic accounting software, small to mid volume of vendors/invoices.

Pros

Easy to use (General Ledger)
Some flexibility downloading information to Excel (General Ledger)
Price

Cons

Fixed Assets functionality is only available in Single-User mode
Merchant activity is not applied automatically as promised if you have more than one GL account
Reports are very rigid
It does not have a report designer that gives the flexibility to download information
Unable to upload activity from Excel without a 3rd party software
It does not have account reconciliation system to keep track of balance sheet accounts

Response from Intuit of Intuit

Replied February 2018

This is something we can help you with. Please reach out to us at QBCares@Intuit.com so we can provide you with further support. Thanks for your feedback! Nathaniel, The QuickBooks Team

September 2018

Alissa from Education Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

September 2018

A must for non-profits

Pros

Of course QuickBooks is the must have financial program for all your financial needs. The non profit version allows you to also track donations and the reports are titled for non profit reporting.

Cons

A bit tricky when you have a question, but I do like the forum for users.

Response from Intuit of Intuit

Replied September 2018

Thanks a ton for the review, Alissa. I'm delighted to read we're meeting the needs of your non-profit, as we're more than proud to be backing you and your team. I'm glad you've had a chance to check out our aptly-named Community forum space (https://intuit.me/2rJQ95o), so have you had a chance to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares) yet? We have chat-based representatives monitoring the customer comments and messages coming through those channels, and it'd be their pleasure to answer any questions you may have. Keep up the excellent work, by the way! Jess, The QuickBooks Team

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2018

Very helpful

Pros

Software is very helpful and easy to use especially if you don't understand the nonprofit exceptions.

Cons

Can become a little pricey as you build and continue services.

Response from Intuit of Intuit

Replied November 2018

Happy Tuesday, and thanks a ton for reaching out with this review. It's affirming to read the program has been an especially helpful addition to your nonprofit. Since you mentioned price, I want to ensure you're getting the best value available for your organization. Rest assured, there are cost-efficient options in place, and it'd be my pleasure to discuss them with you. My inbox at QBCares@Intuit.com is open, and I have the tools to help. In the meantime, feel welcome to contact the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) should you have questions. They're open M-F from 8 a.m. until 10 p.m. EST. Until we chat again, take it easy! Jess, The QuickBooks Team

April 2019

Kat from RFF

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Great option for small to medium size non-profits

Quickbooks allows non-profits to easily store and manage their financial data. It is very easy to learn the system and, because of this, can be easily integrated in to the workplace. Overall, I think QB is a great system for nonprofits that are too small for a large system like Intacct.

Pros

The software is easy-to-use and intuitive. What I particularly like about Quickbooks is that there are several different ways to do a task. Financial information is very easy to enter, maintain and process. One of the best features of QB are the reports, which are very customizable and helpful for understanding who owes you, who you owe, etc. Finally, there are many add-ons, which is very helpful and would allow most non-profits to run an organization entirely through the program if they chose.

Cons

Quickbooks seems to be continually improving its systems and the company really seems to listen to customer feedback. That being said, there are several functions that can be frustrating. For example, undoing reconciliations. In addition, while the reports are very customizable, their features are not exhaustive.

July 2018

William from CRCHC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2018

Great for a small to medium sized business.

Pros

My company uses Quickbooks Nonprofit specifically for payroll services. It has certain features absent from quickbooks online. Namely the ability to use multiple classes for an individual.
The software is very affordable and if you work for a small to medium sized nonprofit organization, this is probably the best value.
The software is very user friendly, and even a non-accountant can be quite proficient.

Cons

The software is not easily transfered to other software programs. For instance, even when you export a report to Excel, it includes blank spaces between columns, and some include row headers in different columns. This makes some cleaning up necessary if a pivot table is desired.

February 2018

Barry from Roanoke Valley SPCA

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2018

Everything a Nonprofit needs financially

I don't like the lack of support after two years. But the community of QuickBooks users is so large that help can be found almost anywhere.

Pros

This program is customizable to the needs of each Nonprofit. It can be used as a standalone program or a networked financial database. It has all the necessary functions to do all daily, monthly, and yearly financial paperwork for a small to medium-sized Non-profit.

Cons

The learning curve can be steep. Prior experience with the program or with accounting is very useful. Set up should be done by a professional CPA to ensure it's tracking all the needed items for IRS reporting.

April 2019

Raymond from Family Aid Boston

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0