About Sage Business Cloud Enterprise Management


Sage Business Cloud Enterprise Management, formerly known as Sage X3, is an ERP software suite that includes integrated functionality for financial management, sales, customer service, distribution, inventory, and manufacturing, and business intelligence.

Sage Business Cloud Enterprise Management is web-based, browser agnostic, and responsive on mobile devices. At the same time, it is also available to be deployed on-premises and as a service in the AWS cloud managed by Sage or a partner-provisioned cloud.

The software is configurable to company requirements, user roles, and preferences. Visual processes, automated workflows and alerts, document management, and communication tools are features available in the system. It is designed to support global organizations with multiple companies, sites, languages, currencies, and legislations. Customizable add-on tools extend software capabilities, and it interfaces with third-party software including CRM, WMS, and e-commerce.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, AIX, Web browser (OS agnostic), Windows 2000

18 Reviews of Sage Business Cloud Enterprise Management

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

4 stars

(11)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Showing 1-5 of 18 reviews

May 2017

Iftikhar from FAMA Technologies

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

funtastic solution for distribution operations

Pros

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Cons

Sage ERP X3’s human resource module is relatively weak
It is not recommendable to smaller markets and industries
To know the pricing, a quote has to be requested from the vendor
There are no social media tools integrated into Sage ERP X3
There is no live chat support offered in the global website of the product

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

July 2018

Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

Pros

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation.
X3 has a very easy to understand and easily navigable user interface.

Cons

I do not like the limited capabilities of the canned reports and queries provided with X3.
I also do not like the slow response time from the support staff.
The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

November 2017

Mai from Kernel Season's

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

November 2017

Support

I recommend renewing your support, though it is costly, but you never know when the system comes through an error and ends up taking you days to resolve.

Pros

When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.

Cons

We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.

January 2018

Christy from VG

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2018

Robust ERP with something for everyone

Pros

The software is so configurable. It is not rigid and difficult to mold to fit the way your company does business. You can use much of its functionality to ACTUALLY automate processes and reduce man hours.

Cons

Customer support is sorely lacking. It frequently takes weeks and sometimes months to hear back from Sage on an issue. You have to use a consultant to actually get the help you need.

August 2017

Eli from Cosmopolitan Cosmetics

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

August 2017

Personally, I LOVE it!

Pros

I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.

Cons

I can't stand Crystal Reports. They take very long to generate, don't export well, and and not user friendly.