Rydoo Expense Software

4.43 / 5 (174)

Our advisors have recommended this product 1 time in the last 30 days

About Rydoo Expense


Rydoo Expense is an expense reporting solution designed to automate the expense management process and it suitable for businesses of all sizes, including independent contractors. It allows users to scan and digitize receipts using a mobile app or a webcam, and Rydoo Expense then scans and extracts receipt data.

Once a receipt is uploaded, users can add additional notes to the files as well as manage time, mileage, and advances. Users can also generate expense or reimbursement reports that can be exported in a variety of formats such as PDF or CSV, or integrated directly into the company's existing accounting system.

Rydoo Expense integrates with other accounting and enterprise resource planning (ERP) packages including SAP, Oracle, Microsoft Dynamics, Netsuite, Xero, Quickbooks and Sage.



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Supported Operating System(s):

Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

174 Reviews of Rydoo Expense

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(103)

4 stars

(58)

3 stars

(5)

2 stars

(1)

1 stars

(7)

Likelihood to Recommend

Not likely

Very likely

Showing 1-5 of 174 reviews

August 2016

Spela from Douglas Connect GmbH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Completely indispensable app for expenses

its a lovely and great tool for organising expenses. I cant imagine going back to whatever i was doing before.

Pros

It is a great tool for expenses. Its easy to use and nice design. All features work perfectly - the receipt reader, all the possibilities offered to tailor it to your wishes and demands.

Cons

This is not a "Cons" message, but perhaps a message for Xpenditure: I would like to be able to manage more things with my admin account - like changing receipts, cropping, and also be able to choose among QuickBooks clients and Classes what is shown and what not - we do not use all Projects or Clients for expenses and they just make a mess. Otherwise, I would change only the functionality of trips - we have people travel from all over the world on the same trip and its impossible to track it if all of them have to create their own, although the same trip. What I did to solve this problem is, I used Custom fields and there is a great option of linking a value to a Project. Value is a trip and it is linked to a Project. When you choose a project while entering a receipt, the trips filter immediately to show only the ones, linked to this project. It's almost perfect. So now all employees that travel choose that and I can filter the totals. I don't understand why can't you just take this option and put on trips. The unfortunate thing is that we now (for this reason) don't use "Trips" option at all, although it has all these great fields.

Response from Xpenditure

Replied August 2016

Hi Spela, Thank you for your valuable feedback. We're aware of the issues you correctly pointed out and wanted to let you know that we are constantly improving our product and eliminating these small handicaps. And in the meantime our customer support team is happy to guide you through the 'trip feature' ;)

July 2016

Phillip from Fulphiling Music

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Great expense software, I'd recommend in a heartbeat!

I was looking for an expense manager to replace one that I was previously. The one I was using before didn't have great customer support and a few times the site was down, which was not good. When I first looked at Xpenditure It took me a while to set it up the way I was used to but the customer support during this process was excellent. Any questions I had, while I was checking them out and hadn't paid a dime, they treated me as if I was already a client of theirs. They held my hand through the process and it's worked out great. After everything was setup, I've had minor issues which again, the customer support helped me through.

Pros

Customer support is excellent. I like how it integrates with your banking account, if you choose to link them, which helps in not having to type in different expenses. I REALLY LIKE, if you have recurring expenses every month, there's a check box (recurring expense) that you can check, and on the day of the month that expense is due, everything is already setup for you in a todo list and you can just add your receipt. I also travel overseas for business and I love that if I purchase something overseas from any country, you don't have to worry about the conversion rates, etc. All you do is put in the price of your purchase in the currency box, there's a dropdown menu for countries around the world. Let's say you're in Europe, you pull up their currency and it will automatically change the currency into American Dollars for your expense reports. (Great feature). If you're like me I like to take a few minutes a day to take care of my expenses, so that they don't pile up, so with the mobile app when you're out and about you can add your expenses, or take a few minutes when you're in front of your computer. You can add your receipts from your computer, webcam, or send receipts via email and your information will be in it's proper places. You can also track mileage, track time and create a trip and have an expense report for a specific trip as well. All great features.

Cons

Sometimes the mobile app doesn't get all of the information and then I'll go on the computer to adjust the information.

March 2018

Tony from Concentric

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2018

The solution that will allow you to keep track of expenses!!!

Xpenditure is a very convenient solution, especially their mobile app. I find their desktop version to be slightly more difficult to manage, but still fairly easy. This helps people keep a better track of their expenses and makes it easier to validate and verify with the instant picture option.

Pros

Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.

March 2016

Phillip from Fox Interactive Media

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

March 2016

Making Expense Reports A Breeze

I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of. I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'. Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life.

Pros

As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company.

The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won!

Xpenditure treats people the way they want to be treated!

Cons

At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!

March 2019

Marsha from The Oakwood Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

Next Steps with Rydoo

It has taken 2 years to fully integrate Rydoo at our Organization due to Smart Phone challenged users. Now that all employees are using the platform, it runs very well. Those who utilize Apps especially love the platform.

Pros

The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade.

Because the receipts are in the cloud, you can quickly run reports for tax/audit purposes providing ample evidence for auditors.

Cons

File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.