10to8 Software


 

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.

Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.

Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to track confirmed appointments, unpaid bills and more. 10to8 also provides multi-language support and allows users to customize their dashboard.

Email and phone support are offered. Pricing is per user per month.

 

10to8 - Calendar
 
  • 10to8 - Calendar
    Calendar
  • 10to8 - Dashboard
    Dashboard
  • 10to8 - Help
    Help
  • 10to8 - Online bookings
    Online bookings
  • 10to8 - Set up
    Set up
  • 10to8 - Messaging
    Messaging
Supported Operating System(s):
Web browser (OS agnostic)

526 Reviews of 10to8

 

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Software Advice Reviews (5)
More Reviews (521)

Showing 1-5 of 5

Anne from Food Manufacturing
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

10to8 review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how colorful as it visualizes. It covers all the function and aspects needed in our organization.

Cons

As a new user, I cannot see any improvement needed this time. Maybe try to include updated function.

Review Source
 
 

Shah Abdul Latif from VoidLoops
Specialty: IT services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Delivers what it is meant to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Covers almost all the aspects of organization of any company. Very intuitive schedule display helps a lot to keep up with it.

Cons

Mobile app not so intuitive. Lack of continuity between new and old set up. Lack of customization in text responses.

Review Source
 
 

Alexa from Benitez Metal Mfg Corp.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great scheduling for us and way to be organized!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love this program, it has all the qualities for organization in your company or non-profit business!

Cons

The only thing I can point out from 10to8 is their Customer Service needs a little work. Sometimes I need quick assistance and often have to wait like +10 minutes.

Review Source
 
 

Lauren from Amanda Hope Rainbow Angels
Specialty: Counseling
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

10to8- We love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Again, we have had great success in retaining our patients and ameliorating missed appointments.

Pros

Working for a nonprofit, we don't have a large patient base. Since there are only two providers, we are able to use the free version of 10to8 for our patient scheduling. It has been so easy to use, makes communicating with patients very easy, and the appointment reminders have helped to retain our caseload with no missed appointments!

Cons

At this time, there are no apparent cons of the 10to8 service. The only thing that I think would make it more successful and helpful, would be to offer a secure phone app that providers and users could use to schedule meetings or appointments or view their schedule when they are away from a computer.

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I love this appt software!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used several different types of appointment managers, but this is by far the best. The ability to communicate quickly with people from within the software.

Cons

We finally settled on this software after trying several types of appointment software but this was the clear winner!

Review Source
 
 
 
Showing 1-20 of 521

Latoya from Tucker & Associates SBA
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Unique Scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So I liked the software until the company I was using to accept payments started offering an appointment scheduler. It streamlined better for my company. But for others, it may work well for you especially at it's free cost.

Pros

I like that it can be integrated within so many different areas. For example, Facebook, Quickbooks, and Office365. You can accept online payments for booking through PayPal and it syncs to my Google calendar which is A+.

Cons

The downfall is accepting payments through PayPal. I hate having so many payments posting to Quickbooks.

Review Source: Capterra
 

Jeramy from Independence University
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Great schedule tool with a host of features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Pros

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Cons

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Review Source: Capterra
 

Zach from K7
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Especially helpful for remote teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I'd highly recommend this for anyone that needs to schedule meetings. Especially when multiple timezones are included.

Pros

It's super easy to match up time-zones. You don't even have to think about it.

Cons

None that I can think of. Maybe the UI could use a change?

Review Source: Capterra
 

Lei from University of Utah
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Meeting schedule

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Free for small group, up to 100 appoints per month.

Cons

Only a limited staff can log in; not a big problem, but a little annoy sometimes.

Review Source: Capterra
 

Dario from VMDCapitalGroup.com
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Best Free Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used in past Calendly and Acuity Scheduling but than I found 10to8 which is Free and has every option the former two have and then some extras while being Free!
You can synch your Google calendars, add payments, add staff which you couldn't do in Calendly unless you pay additional per month. With 10to8 you get a nice page that you can use to represent yourself and let clients/customers schedule appointments right through it. It has more style than any other appointment scheduling service I used. You can also create different pages for different appointment needs.

Cons

As I am using the Free version, there is no cons that I can think of.

Review Source: Capterra
 


August 2018

August 2018

Highly organized and portable appointment scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

10to8 is highly recommended. A great highlight of this software is its free SMS and email reminders for schedule updates. The software tracks attendance, able to take and submit online payments and with possible integrations with different scheduling necessities such as Microsoft Office and Google calendar and office. Setup is fairly easy. 10to8 can be synced with the android and iOS software. The software is organized and easy to understand, the layout of the software is easy for the eyes and simple.

Cons

A disadvantage of this software is the limitations of appointments it can track or keep without having to upgrade the package. Other than that, everything seems to work well.

Review Source: Capterra
 


August 2018

August 2018

A must for my business to run!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All positive. Very happy!

Pros

Value for money - i used this software for free until my business had grown that i needed a better plan which of course made starting a business that much easier to do. Customer service - quick, helpful, reliable.

Cons

I seriously have not complaints about this software.

Review Source: Capterra
 

kely from ALIVA STUMP
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

The 10to8 software is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support


I have been using the 10to8 software for some time and it seems an excellent application since it allows you to be in tune with the reminders of important activities.

Pros


The 10to8 software is an excellent application when remembering our appointments or important reminders that we can not miss, besides it helps to schedule appointments in the calendar which makes it very useful, this program can take you anywhere in your computer or your personal phone.

Cons


The cost of the application seems a little high, but I think the 10to8 software meets your expectations, therefore, I have no other criticism to add.

Review Source: Capterra
 

Celeste from Celeste Preston - Manual Osteopath and Medium

July 2018

July 2018

Used free version

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple design. Easy to share links and only basic skills needed to enter in scheduling needs. Free

Cons

Not what I expected, needed more features for what I was looking for. Very low quality layout and design, not very professional feel.

Review Source: Capterra

  Response: 10to8, 10to8

Date: July 2018

July 2018

 

Hi Celeste


Thank you for your taking the time to write your review.

Firstly, we¿re pleased to see from your feedback that you are extremely likely to recommend 10to8, and that you find it easy to navigate the product.

We¿re sorry to hear that the product was not what you expected and did not meet your personal use case requirements. However, this is also why we offer a 30-day free trial of all our packages along with a free and accessible demo account prior to joining.

With regards to new features, we¿re improving and adding new and exciting feature requests every month. Please ensure that you email us any specific feature requests that you may have, as we frequently review new features requests, and you may find that your request is added to the product if it is not already.

Kind regards,
Craig

 

job from jaymax technologies

July 2018

July 2018

Wonderful software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It greatly helps to stay up to-date by sending mails and sms and accessing the attendance history at ease.
it has been sync with google calendar for real-time management
all on android and web platforms

Cons

The trial version is good before premium subscription it helps the user understand how important the software is, kindly review the subscription price

Review Source: Capterra
 

Michael from Michael Epaul Photography

July 2018

July 2018

This is a great scheduler for our small photo studio. Works great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love the integration of this with my personal calendar and vise versa. Plus, I LOVE the auto reminders that go out for our clients.

Pros

We love how it can automatically send messages to our clients to remind them about upcoming appointments. Plus the client can message us directly using the reminder they receive. GREAT IDEA!

Cons

I'd like more control over having surveys going out to ask for a review on Google or other search engine. This is a separate step I need to take to ask for feedback from our customers after they have been to our studio.

Review Source: Capterra
 


July 2018

July 2018

Excellent dating programmer .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


Actually this software is a very useful tool, easy to operate, without limitations and with the ability to use bidirectional synchronization and indicate diversities types of appointments for each need.

Cons


It has many limitations when it comes to personalization, there are many restrictions regarding personal data, phone numbers and email.

Review Source: Capterra
 

Alexander from C.V.G. Venalum
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

perfect for organizing

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It is easy to use, with a willingness to free access, I find it great for online dating, send reminders to the email that is very useful for me since I am confused.

Cons

sometimes it's slow, it does not allow me to go directly to a specific date but I have to go date by date. Of the rest I have not had complications

Review Source: Capterra
 


June 2018

June 2018

Can't wait to see what's next for 10to8!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good booking software is rare to find. And even harder is to find one with decent integrations. 10to8 has both. But what I like the most is that this tool is still improving so the best is yet to come.

Cons

Its aesthetic is still a little rough. A good user experience (especially if you want to attract the savviest ones) also depends on a neat, updated and really good looking interface.

Review Source: Capterra
 

Peter from Fotograf Peter Löfqvist
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great program. Very useful. Way too slow support. This the only thing preventing me to upgrade.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A true timesaver.. Excellent.

Pros

It saves me tons of time. Having the clients choose their own time is a relief and I have had none no-shows sins I started to use the program.

Cons

Support..
It is more or less useless. I have had a few questions and it has been impossible to have a fluid conversation with support sins it takes often days to get a reply. And even though support really is trying the time between responses makes it useless.
I cant wait for a week to have my question resolved. It is just not working for me.

Review Source: Capterra

  Response: 10to8, 10to8

Date: June 2018

June 2018

 

Hey Peter

Firstly, thank you for your review. We're pleased to hear that you find our scheduling software to be excellent, we're also delighted that 10to8 has reduced no-shows for you and your business, and saved you time.


In May, we can confirm that our average response time was 24 hours or less. Regardless, we are, of course, disappointed to hear that you've found our support response times to take longer than anticipated.


We hope that you would reconsider upgrading in not too distant future, and that you continue to enjoy the many benefits of using 10to8.


Kind regards,
Craig

 

Alyssa from Muscular Dystrophy Association of Metro NY

June 2018

June 2018

Simple to use and keeps my team organized during our busiest season!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I love that this software allows my whole team to be able to utilize and schedule appointments on the same calendar.

Cons

I have not found anything that I dislike about the 10to8 Scheduling Software yet. It has been only very helpful to our team.

Review Source: Capterra
 

Shannon from The Athletic Movement Club

June 2018

June 2018

At first I thought it was great and user friendly, but I find there to be too many glitches.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the convenience it provides my clients. I like the messaging and the varibility that it offers.

Cons

When it takes me forever to do something or change something it is very disappointing. When a client tells me that they tried to make an appointment and that the site wouldn't let him schedule, that is very inconvenient and can equate to a loss of business. Not happy about that.

Review Source: Capterra
 

Lisa from Dream spaces

June 2018

June 2018

I love this software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, for a small business with only 4 employees this software was perfect for us. Would not even consider using anything else.

Cons

Limits on how many people can use, I need 4 users but do not need to use the other features. I would pay an extra few dollars to add another user.

Review Source: Capterra
 

Chris from CME LLC

May 2018

May 2018

It was ok, but customer service takes wayyyy too long

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The price, and the promises that it would be great. The interface is pretty, and setup was easy....

Cons

Unfortunately, many of clients cannot schedule appointments using their iPhones. They cannot scroll past the first appointment time of the day - it only shows the first appointment of the day!
I contacted support on May 2, 2018, and all replies from support have taken DAYS. It is now 12 days later, and the problem has not been resolved.

Review Source: Capterra

  Response: 10to8, 10to8

Date: May 2018

May 2018

 

Hi Chris

Thank you for the feedback.

Firstly, we're pleased to hear that you like the 10to8 interface and found it easy to setup and configure your account.

Thank you for providing the relevant information to our support team which enabled our engineering team to investigate and resolve the issue.

With regards to the response time, our logs indicate that responses were always sent within 24 hours or less.

We are, however, sorry to see that you've encountered difficulties, and subsequently closed your account.

Kind regards,
Craig

 

Daniel from Photography
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Amazing Scheduling Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For scheduling, this program takes the cake, it makes scheduling appointments and keeping track of those appointments a breeze.

Cons

This program is a really great value as it is built. There is really nothing I can give that would need work.

Review Source: GetApp