





booxi Landing page






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About booxi
Booxi is a cloud-based appointment management platform for small to midsize businesses and individual users in a variety of industries. Users can automate reminders, enable online booking, take payments and configure appointment types.
The booxi calendar view allows users to see confirmed appointments, send reminders, confirm pending appointments and view client information, including payment. Appointment booking buttons can be added to an existing website or Facebook page, or users can set up a separate landing page.
Online, over-the-phone and walk-in appointments can be managed using booxi. Appointments, reservations and provider availability can all be managed through the calendar. Capacity limits for group classes, availability and attendee lists ...
booxi Landing page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2020
EDUARDO from EDUARDO STYLE
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
Very complete web and mobile application that optimizes the management of beauty salons.
We have been able to verify significant changes since the implementation of this program, we used it for 4 years and helped us with the digital systematization of customers, so we could create a database of our customers, make digital promotions and organize our agenda more effectively, as well as increase the productivity of the beauty salon thanks to the optimization of planning and programming of resources, staff, and facilities. Booxi has become the cornerstone of the business evolution of our business, managing to consolidate and expand in our franchise projects, in addition to ensuring greater satisfaction and quality of care with customers, we are pleasantly satisfied with the functions provided by this automatic program, has been a great help and has taught us a lot about the management of beauty salons.
Pros
Booxi a very robust and complete web and mobile application as it has many integrated automated functions, such as: Sending confirmations and automatic reminders by e-mail and text message, appointment booking management, facility planning, as well as personnel. It also includes mobile applications, digital marketing, online payments, customer retention, in addition to real-time programming so it is a tool that will greatly facilitate and improve the management of your business. On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.
Cons
It is necessary for the development of an inventory function to complement this program. On the other hand, offers an excellent digital marketing function, but only links or integrates with Facebook, it would be convenient to integrate promotional campaigns through Instagram, as it is currently the most used social network and with this, we can reach more future customers and therefore increase our customer portfolio.
May 2020
Keith from Saltsoak Float Studio
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2020
Simple to adopt, easy to use
Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product.
Pros
The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed.
Cons
Couple of areas for improvement: --Duplicate profiles may be created if a client books online and adds in additional information --Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added.
Reasons for Choosing booxi
The price was competitive and the direct Support was a major plus. Having one person to discuss complications with made the adoption process very smooth.
June 2018
Charlene from Mut Hut Emporium Inc
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
2.0
June 2018
Good program and sinks with our POS so very positive for accounting purposes
We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great!
Pros
I like the automatic confirmation, auto reminder, professional appearance, ease for our customers to book online.
Cons
Software needs more reporting features, it is very basic in design, we have a pet grooming business and we have been asking for more personalized features, dogs name, being able to have one client account with multiple pets (most customers have more than one dog) very difficult to track and creates many duplicates. Cumbersome to get quick history records on the fly when you need it quickly.
May 2020
Cindy from Institut Sublime Beauté
Company Size: 2-10 employees
Industry: Cosmetics
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Super !
Très bonne !
Pros
Il est facile d’utilisation pour gérer tous nos services
Cons
Tout fonctionne bien pour nous , j’ai eu à 2 reprises un petit problème que vous avez résolu rapidement.
Reasons for Choosing booxi
Le service m’a donné envie de faire affaire avec vous !
June 2020
Noah from Mamachari Ltd
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Good solution for repair and service businesses
Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended
Pros
The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system. Also has good API integrations so you can plug in to many websites simply and easily. We're a bicycle shop and do a lot of repairs and all of our bookings have been managed through Booxi for several years. It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.
Cons
The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours.